“Nelson Cruz’s family was so sure Judge ShawnDya Simpson would free him, they brought a change of clothes to his hearing. Then everything took an unexpected turn. Can justice ever be sorted out?”
ProPublica
Meet the Customer Service Reps for Disney and Airbnb Who Have to Pay to Talk to You
Arise Virtual Solutions, part of the underground world of customer service, helps companies like Disney, Comcast, and even Airbnb save money — at the expense of workers.
The Top 5 Longreads of the Week
This week, we’re sharing stories from Abrahm Lustgarten, Greg Jaffe, Omari Weekes and Elias Rodriques, Jeremy Lybarger, and Cat Cardenas and Christian Wallace.
The Top 5 Longreads of the Week
This week, we’re sharing stories from Rukmini Callimachi, Annie Waldman and Joshua Kaplan, Jesmyn Ward, Hillery Stone, and Alice Driver.
Sent Home to Die
In New Orleans, hospitals sent infected COVID patients into hospice facilities or back home to die — to family members untrained and unprepared to care for them — and in some cases discontinuing treatment against the family’s wishes.
The Top 5 Longreads of the Week
This week, we’re sharing stories from Abrahm Lustgarten, Michele Harper, Laura Paskus, Samiya Bashir, and Raven Leilani.
The Top 5 Longreads of the Week
This week, we’re sharing stories from Lucas Waldron, Nadia Sussman, Thalia Beaty, and Ryan Gabrielson, as well as Jamil Smith, Cynthia Tucker, Venkatesh Rao, and Sirin Kale.
“Somebody’s Gotta Help Me”
“But abuse by law enforcement inside jails remains largely out of sight and harder to document.” Phillip Garcia was in psychiatric crisis. In jail and in the hospital, guards responded with violent force and restrained him for almost 20 hours, until he died.
The Can That Was Supposed to Help Save a City
The story of Chill-Can is the story of Youngstown, Ohio’s troubled approach to economic development.
The Top 5 Longreads of the Week
This week, we’re sharing stories from Greg Miller, Melissa del Bosque, Katherine Rosman, Laura Marsh, and Alexander Huls.
