Think it’s time to get off social media? Then this is the reading list for you.
Airbnb
Posted inEditor's Pick
Airbnb Is Spending Millions of Dollars to Make Nightmares Go Away
“When things go horribly wrong during a stay, the company’s secretive safety team jumps in to soothe guests and hosts, help families—and prevent PR disasters.”
Posted inEditor's Pick
Meet the Customer Service Reps for Disney and Airbnb Who Have to Pay to Talk to You
Arise Virtual Solutions, part of the underground world of customer service, helps companies like Disney, Comcast, and even Airbnb save money — at the expense of workers.
Posted inBusiness & Tech, Featured, Highlight, Quote Posts, Quotes
The Most Common Airbnb Scams: A Roundup
“…these emails paint a portrait of a platform whose creators are fundamentally unable to track what goes on within it, and point to easily exploitable loopholes that scammers have steamed their way through by the truckload.”
Posted inBusiness, Featured, Highlight, Quote Posts, Quotes
Reporter Uncovers Airbnb Scam. Airbnb Shrugs, Pockets Money
Oh by the way, Airbnb makes money on cancellations, too.
Posted inArts & Culture, Highlight, Quotes
This Post Was Originally 200 Words Longer But They Weren’t Sparking Joy
“Instead of homes, we live in commodities.”
Posted inArts & Culture, Featured, Nonfiction, Reading List
Unreal Estate: A Reading List About Our Shifting Vision of Home
In an age of economic and political instability, what do the spaces we dwell in say about us?
Posted inArts & Culture, Quotes
Now Airbnb is Wrecking Mountain Towns, Too
Short-term rentals are affecting the character of places like Bozeman, Boise, and Crested Butte.
Posted inFeatured, Nonfiction, Quotes
How ‘International Airbnb Style’ Became the Dominant Aesthetic of Our Time
From Beijing to Helsinki, quirkiness never looked more identical.
Posted inEditor's Pick
Welcome to Airspace
How the same design language — “the neutered Scandinavianism of HGTV” — took over coffee shops and Airbnbs from Brooklyn to Osaka.