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Regarding the Pain of Oprah

KMazur / Getty, Photo Illustration by Katie Kosma

Soraya Roberts | Longreads | January 2020 |  8 minutes (2,233 words)

On the cover of Susan Sontag’s 2003 book-length essay Regarding the Pain of Others, her last publication before her death, is a Goya print from his graphic 19th-century series The Disasters of War. It shows a reclining soldier passively taking in a dead man hanging from a tree, a body in a row of indistinguishable dangling bodies. Its pain — and the indifference with which that pain can be met — is the perfect illustration of Sontag’s book, which was her response to the query, “How in your opinion are we to prevent war?” She questioned whether the representation of suffering has any hand in ending it. “For a long time some people believed that if the horror could be made vivid enough, most people would finally take in the outrageousness, the insanity of war,” Sontag writes. 

Is that why American Dirt, a sensationalized, stereotype-ridden piece of telenovela exploitation written by a self-identified white (later Puerto Rican–grandmother identified) woman, was met with a seven-figure deal and trumpeted by a publishing industry — Oprah’s Book Club most notably — that ignores countless Latinx stories? Is that why On the Record, a documentary initially backed by Oprah about various women accusing Def Jam cofounder Russell Simmons of sexual misconduct, premiered at Sundance when so many other films about women’s oppression have not? Both of these works have been held up in the tradition of pain iconography and as part of a wider culture that both defers to and is let off the hook by Oprah, its designated high priestess of compassion. An indigent black girl from the rural South, she was an exemplar of one of the most neglected demographics in America. That this capitalist society made her a billionaire for inspiring a cultural bloodletting has immunized it from the sort of criticism levied when white men like Jerry Springer (or white women like Gwyneth Paltrow) do the same thing. 

But the merciless critique Oprah has received both for her support of American Dirt and lack of support for On the Record points to a framework that simultaneously benefits her and uses her as a shield. This empathetic entrepreneur’s predictably myopic choices — just like her acolytes’, from Dr. Phil to Reese Witherspoon — may not serve the majority, but they do serve the system that lets her take the fall for its larger failures of representation. Oprah is one of the most salient testaments to capitalism. 

***

 

“People want to weep,” Sontag writes. “Pathos, in the form of a narrative, does not wear out.” She may have been referencing war photography, but the sentiment applies to all narrative forms of suffering, which “are more than reminders of death, of failure, of victimization. They invoke the miracle of survival.” This almost superhuman transcendence of misfortune, this ability to raise yourself out of your primordial pain toward the heavens, is the prototype for the American Dream. It is also the perfect paean to plutocracy. Oprah is the prime example: teen mom, child sex abuse, teen pregnancy, drug use. While working her way toward a journalism career, she was told early on that she was too emotional while anchoring the news. It was here that she found a gaping hole in the market: Oprah turned her “failure” into a touchy-feely talk show, eventually netting herself a cult of personality and an empire approaching $3 billion. Her triumph over her past imbued her with the authority to turn beleaguered strangers’ private torment into public good and served as testament to a hierarchy of success founded on flagellation. “There is nothing greater than the spirit within you to overcome,” she said on The Oprah Winfrey Show. “You and God can conquer this,” conquering here implying profiting. She was proof that it worked. Oprah may not think you are responsible for your own misery, but she does believe you are responsible for flipping your misfortune, just like she did. As she told a women’s economic conference in 1989, “There’s a condition that comes with being and doing all you can: you first have to know who you are before you can do that.”  

Her suffering was transformative, a brand of anguish Sontag defines in her book with an unintentionally spot-on characterization of how Oprah, who referred to her talk show as her “ministry,” secularized (and capitalized on) a pious approach to hardship. “It is a view of suffering, of the pain of others, that is rooted in religious thinking, which links pain to sacrifice, sacrifice to exaltation,” Sontag wrote. The people Oprah chose to interview (Michael Jackson, Whitney Houston), the books she chose to plug (Toni Morrison, James Frey’s A Million Little Pieces), and the films she chose to produce (Beloved, Precious) — all followed this same general trajectory from trauma to some semblance of deliverance, hewing with her own personal experience. They also served to convince the most downtrodden members of the population that the system was only failing to work for them because they failed to plumb their own souls deeply enough. If capitalism was unprofitable for them, it’s because they weren’t doing the work — not in the industrious sense, but in the therapeutic one.

Oprah’s recent projects fall well within that tradition, including On the Record, the Kirby Dick and Amy Ziering documentary she was executive producing for Apple TV+ (it will now air on HBO Max), which centered around a group of women accusing Russell Simmons of sexual abuse. (He has been accused by at least a dozen women in total and denies all the charges.) The question is why this high-profile film by multiple-award winning filmmakers that already had a distributor was playing at a highly sought-after festival, when a struggling independent film could have used that rare opening to seek distribution? Instead, the news out of Sundance focused on whether Oprah, who pulled out of the film at the last minute over creative differences, was siding with Simmons or not — whether she was betraying not only her own race, but her own brand (the enabling of struggling black women to claim their due). “In my opinion, there is more work to be done on the film to illuminate the full scope of what the victims endured,” she said in a statement. This reads to me as uncomfortably on brand, Oprah squeezing as much as possible out of a desperate situation — particularly if it’s at the expense of another capitalist success story, in Simmons’s case — to get maximum returns. But this isn’t all down to her own prurience. It’s the industry around her (including Apple) that encourages her to do this, that pays her excessively for it — the same industry that doesn’t even consider the marginalized stories that do not comply with those standards (standards upheld by a black woman, remember).

Having said all of that, it is also a function of technology that our culture expects us to bleed out to survive. The more intimate media becomes, Sontag argued, the further our shock threshold moves. “The real thing may not be fearsome enough,” she wrote, “and therefore needs to be enhanced or reenacted more convincingly.” This is where you get a situation like Jeanine Cummins’s “trauma pornAmerican Dirt, the latest Oprah’s Book Club pick, about a Mexican migrant fleeing a drug cartel across the border with her son. “I’m interested in characters who suffer inconceivable hardship,” Cummins writes in her author’s note, “in people who manage to triumph over extraordinary trauma.” It was a direct dial to Oprah, and in particularly unfortunate timing, she expressed her support for this hyperbolic yarn about a fictional woman of color’s pain on the same CBS morning show in which she discussed pulling her support from a documentary full of actual women of colors’ pain. In a video posted on Twitter, Oprah held up the Cummins book, with its cover of watercolor birds and barbed wire, and gushed: “I was opened. I was shook up. It woke me up. And I feel that everybody who reads this book is actually going to be immersed in the experience of what it means to be a migrant on the run for freedom.” Her description reminded me of Sontag’s portrayal of graphic battle imagery: “Stop this, it urges. But it also exclaims, What a spectacle!” American Dirt was another in Oprah’s Apple streaming projects, part of her ambition to make “the world’s largest book club,” and it showed a level of outdated hubris that was revisited tenfold upon her mentions.

While the flesh-and-blood migrants who are dying at the border have not been much of a priority to the world of capitalist enterprise, the literary industry’s corner offices have been effusive in their tone-deaf praise for American Dirt, which last year celebrated its release with — no shit — barbed twig centerpieces. The hypocrisy was too much for the Latinx community (and social media) to bear. They balked at a non-Mexican woman who claimed her husband was undocumented (he’s Irish) and painted her nails with her book cover (more barbed wire) being edified for a cheap piece of Mexican cultural appropriation, while their own perhaps less uplifting (see less white) stories were serially overlooked — Oprah’s Book Club has never chosen a Mexican author. “The clumsy, ill-conceived rollout of American Dirt illustrates how broken the system is,” wrote Mexican American author and translator David Bowles in a heavily circulated New York Times op-ed, “how myopic it is to hype one book at the expense of others and how unethical it is to allow a gatekeeper like Oprah’s Book Club to wield such power.” He pointed out that a bestseller doesn’t just happen; it’s deliberately made by big publishers sinking money into its promotion and rallying press and booksellers around it. One book’s immoderate gain is then every other book’s loss: For three months in the wake of Oprah’s book announcements, other books’ sales plummet. This is a clear impoverishment of culture, but, more importantly, it limits the dissemination of ideas that do not serve big business’ hierarchical ideals. Trauma is valued as long as it’s sanctioned by the small number of powerful people who maintain an overwhelming amount of sway over the capitalist system they uphold. The voices that are ultimately projected are their own, serving their interests and no one else’s. As Drew Dixon, the woman at the center of the Simmons doc, said, echoing Bowles: “Oprah Winfrey shouldn’t get to decide for the whole rest of the world.” More importantly, the machine that created her shouldn’t get to either. 

***

“So far as we feel sympathy, we feel we are not accomplices to what caused the suffering,” Sontag writes at the end of her book. “Our sympathy proclaims our innocence as well as our impotence.” In the case of Oprah, it proclaims hers while hiding the main accomplices. Once among America’s most oppressed populations, her triumph is not only immune to interrogation, so is American plutocracy for having anointed her as its apostle. Oprah gamed the system that once neglected her, and her success lends it a veneer of progress and perpetuates it into the future. With her accumulated power, she shifted taboos and secured the first black American president approximately 1 million votes. But Oprah’s $2.7 billion net worth, her $25 million private jet, her empire — none of these are incidental. They are emblems of a world which has traded millions of people’s poverty for a handful of people’s riches, millions of perspectives for one authority. Oprah may still be full of good intentions, but good intentions are no longer as significant as actions, and every one of us is now accountable — and not just for ourselves. It is not enough anymore to ask people to lift themselves by their bootstraps now that people are aware that those straps are all rigged to snap.

In the midst of American Dirt landing at No. 1 on the Times bestseller list, its publisher acknowledged mistakes but also announced its epic book tour, the one which elbowed out so many other more worthy books and authors, was being canceled over safety concerns. The move proved that Flatiron — also publisher of five Oprah books — fundamentally buys into the notion that when the country’s marginalized populations interrupt the capitalist machinery, it’s a risk to the country itself. The Hispanic Caucus has since requested a meeting with the Association of American Publishers. Bowles, meanwhile, praised the director of a border library — Kate Horan of Texas’s McAllen Public Library — for declining to be part of a pilot partnership with Oprah’s Book Club. Sontag writes that a transformative approach to suffering like Oprah’s is “a view that could not be more alien to a modern sensibility, which regards suffering as something that is a mistake or an accident or a crime. Something to be fixed.” But Horan’s response to the question “How in your opinion are we to prevent war?” is neither Oprah’s nor the opposite — it is to reject the war itself. Oprah serves up war stories to the system that is responsible for them — her response is to meet suffering with suffering. The Latinx community sees the paradox even if Oprah, in her prism of privilege, cannot. “We’ll never meekly submit our stories, our pain, our dignity,” writes Bowles, “to the ever-grinding wheels of the hit-making machine.”

* * *

Soraya Roberts is a culture columnist at Longreads.

Behind the Magic: The Story of Prince’s Super Bowl Halftime Show

MIAMI GARDENS, FL - FEBRUARY 04: Musician Prince performs during the "Pepsi Halftime Show" at Super Bowl XLI between the Indianapolis Colts and the Chicago Bears on February 4, 2007 at Dolphin Stadium in Miami Gardens, Florida. (Photo by Jed Jacobsohn/Getty Images)

At The Ringer, read an oral history of how Prince ruminated on and carefully selected the setlist for his legendary 12-minute Super Bowl XLI halftime show in 2007. As Alan Siegel reports, Prince did it all his way, from playing specially chosen cover songs during his concert, to upending the traditional pre-game press conference — a checkbox “requirement” of the halftime act — with a live performance before stunned journalists. Super Bowl organizers learned to their delight that you can plan for a lot of things, but you simply cannot plan for the genius of Prince.

Shelby J: “We’re thinking, ‘Are we gonna change some stuff? … Are we gonna wear tennis shoes now?’ Prince was like, ‘Don’t change nothing.’ And that was part of him teaching us and me personally to be fearless.”

Prince’s Super Bowl week was booked solid. In between a full show at the Seminole Hard Rock Hotel & Casino on Wednesday and an appearance with Latin funk outfit Grupo Fantasma at a private party for CBS on Friday, he made time for the halftime act and national anthem singer’s customary press conference at Miami Beach Convention Center.

Mischer: When we said, “You’ll have to have a press conference. They would like to interview you,” Prince point blank said, “I don’t do interviews.”

Coplin: There were just a few things where he was like, “I’m not gonna do that.” We’re like, “We’re not gonna break the deal over this.”

Mischer: He said, “I’m just gonna play for them.” And we said “OK.”

Meglen: The run-through on Thursday, they have to tape that. Because if for some reason, you physically can’t really do the halftime show, they still have to have something to broadcast to the rest of the world, right? So they tape that one. But the whole time they’re in rehearsals, Prince never turned his guitar on, and never turned his vocal mic on, so he knew what everybody else was doing at all times.

Hayes: That’s why they shoot it at the dress rehearsal. If there’s something like a weather anomaly, then they’ll just run the footage, [and] cut it for television like it’s live. They had it all planned out. The prep stuff, it was always intense. He’s like, on everybody. He’s on the techs. He’s on us. He’s with the production. He’s out in the sound truck. It’s just crazy intense because he’s trying to cross every “t” and dot every “i.”

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Remembering the Things That Remain

Illustration by Adam Forster

Amos Barshad | Longreads | January 2020 | 20 minutes (4,985 words)

In the spring of 2019 I start getting emails from a guy in Poland named Grzegorz Kwiatkowski. He’s a poet and a musician from Gdansk, a midsize town on the north coast of Poland, on the Baltic Sea. His band is called Trupa Trupa. Read more…

Can Japan Break Its Addiction to Disposable Packaging?

The Yomiuri Shimbun via AP Images

Japan is infamous for its excessive, often elaborate, plastic packaging. Want a single slice of cake? At a department store, it will likely come in a box graced with an ice pack and plastic utensil, wrapped in a bag which is wrapped in another bag that gets taped shut, even if you want to eat it a few feet from the point of purchase, even if you request, “No bag, please.” With the system stacked against ecologically minded consumers, how can people opt out of all this and reduce the waste they generate from supermarkets, restaurants, and convenience stores? For The Japan Times, journalist Andrew McKirdy collected all the disposable waste he generated in a week, from straws to bottles to shopping bags, then tried to spend a week without using single-use plastic. Experts warned him it would be tough. It was.

I then beat a hasty retreat from a bakery whose products are all pre-wrapped, then buy a tomato, five potatoes, a carrot, an onion, a jar of jam and a can of tomatoes at a supermarket. The cashier is unconcerned when I say I don’t want a bag, but she looks at me like I’m some kind of eccentric when I say I don’t want my potatoes placed in a smaller plastic bag either.

I am beginning to feel slightly embarrassed, and that only increases when I buy three slices of ham at a different supermarket’s delicatessen counter. The clerk agrees to wrap them in paper, but he tells me they might fall out if he doesn’t then put the package in a plastic bag. When I ask him not to, he looks at me like I’m a full-blown lunatic.

There is another awkward moment when I buy a baguette and a smaller piece of bread at a bakery. The clerk puts the baguette in a paper bag but puts the other piece of bread in a plastic bag. My request to put both in paper is met with confusion, and as I’ve had enough of making a fuss in shops that I often visit, I smile, accept defeat and take my plastic-wrapped bread back home.

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At Mrs. Balbir’s

Getty / Photo illustration by Katie Kosma

Jillian Dunham | Longreads | January 2020 | 12 minutes (3,036 words)

I sat on the edge of the bed in my hotel room in Bangkok and dialed. Below me, longboats and water taxis bounced across the Chao Phraya like motorized toys. As much as I wanted for someone to answer the phone, for something to happen, I also hoped that it would go on ringing forever. I was nervous about contact.

The voice that answered startled me with its warmth. “This is Mrs. Balbir,” she answered. I explained that my aunt and I were interested in the Thai cooking classes she taught, listed in my Lonely Planet. “I teach out of my home,” she explained, and proceeded to give me directions. “Tell the taxi to go towards the end of Sukhumvit Soi 15,” she explained. She described the courtyard in which she lived and the tiny sign outside that identified her building. “Come a little early, we’ll have tea and talk,” she said, her voice sweet but a little unnerving, like a blurry bird’s. It was as if we were already acquainted. I didn’t wait for her to hang up first.
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China’s Communist Government Has a Strong Hold on Chinese Corporations

AP Images

JD.com is the largest e-commerce company in China. In Communist China, it’s not enough for large companies like JD.com to be profitable — they must serve the goals of the Communist Party and benefit the country as a whole. For The New Yorker, details the clever ways that the company uses rural villages’ existing social networks to recruit new customers and employees, which has allowed it to improve Chinese life and possibly help slow the exodus to cities by giving villagers an incentive to remain in the countryside.

For the country’s leading tycoons, keeping in the government’s good graces is a well-established habit. During our conversation, Liu repeatedly spoke of company strategy in terms of deeper ambitions for the country as a whole, framing economic advancement as a civic virtue. A thirty-year economic miracle was not enough in itself, he said; one also had to “lead society in the right direction and bring in positive energy.” “Positive energy” is a phrase much used by President Xi Jinping, and my conversation with Liu took place less than two weeks after the Chinese Communist Party’s Nineteenth National Congress, which had signaled a tightening of Xi’s grip on the country. It has become evident that, compared with his predecessors Hu Jintao and Jiang Zemin, Xi demands more direct and explicit fealty from corporate titans. Recently, he stipulated that all publicly listed companies must establish a Party branch in the workplace.

Ryan Manuel, a political scientist at the University of Hong Kong, told me that, until recently, there was a cautious symbiosis between the government and Chinese tech giants, an outgrowth of forms of Internet supervision dating back to the early nineties, when the Web first came to China. But Xi, Manuel said, is now “putting the onus of censorship on the companies themselves, and dealing with them the way he managed his anti-corruption campaign.” The message is clear: as long as executives follow the Party line and police their own organizations, companies will be given permission to thrive, and championed as evidence of China’s soft power. But if there are transgressions the Party will target company leaders, even people as famous as Liu or Alibaba’s founder, Jack Ma—or Wu Xiaohui, the billionaire C.E.O. of Anbang, one of the largest insurers in the country, who, in May, was sentenced to eighteen years in prison after being convicted of fraud and embezzlement. Manuel said that, in such cases, the charges are frequently opaque—“corruption,” “ideological failings”—but the fates of the company and of its top executives are sealed.

As a result, the recent public utterances of business leaders have displayed a new caution, coupled with an extravagant eagerness to demonstrate loyalty to the Party. A couple of weeks after I met Liu, he was named the head of a poor village south of Beijing, and he quickly unveiled a five-year plan to increase its wealth tenfold. Last year, he made a remarkable announcement on TV. “Our country can realize the dream of Communism in our generation,” he said. “All companies will belong to the state.”

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Leadership Academy

Illustration by Homestead Studio

Victor Yang | Longreads | January 2020 | 16 minutes (4,128 words)

 Writing the Mother Wound, a series co-published with Writing our Lives and Longreads, examines the complexities of mother love. 

* * *

To my mother; Wendy; and all my teachers

I locked my rickety bike in Boston Common. My dress clothes were stained with sweat. In the park’s public bathrooms, I maneuvered my armpits against the hand dryer. A block over, I shivered in the conference room’s AC.

“Tell me about yourself,” asked the woman across the table. I told her about my family. My father’s mother was killed in a fight with her neighbors in rural China. My mother still struggled forming a sentence in correct English. For the past decade, she had been making $14 per hour as a lab tech and cleaner.

“Her fight is my fight,” I said. “It is the fight of all the workers in your union.” My mother’s salary had stayed stagnant for the past decade, whereas this union had raised the pay of janitors from $9.95 to $17.85 an hour. The year after I came on staff, we would win a contract to bring them up to $20 per hour.

My future boss nodded. “What was it like going to Harvard?” She was holding my résumé in her hands. Her smile was curious. She didn’t question my intentions, unlike two prior interviewers who pointed to my Ph.D. from Oxford. They wondered out loud if their job was a twentysomething idealist’s version of a tour stop in fighting poverty.

She hired me as an organizer for the janitors’ union. I was the son of a working-class immigrant and a graduate of two of the most elite universities in the world. I sold myself as candidates do in their stump speeches. Vote for me, and I will bring every American into the middle class. Those politicians may have graduated from Yale and Stanford, but they always mentioned family hardships. Their mother had been laid off, or their grandfather became homeless. As if the steps on the class ladder were like colors on an artist’s palette. Mix enough of them, and you can dull the shine of your Ivy League degree and the gold in your bank account. A humble gray in America’s melting pot.

We get jobs for many reasons other than pure merit: the people we know, the schools we attended, the stories we tell. I told the story of my mother’s failure.

* * *

Wendy wielded a knife with the same scary proficiency as my mother. With a plantain in the palm of her left hand, she’d flick her right wrist. Chunks fell in rapid succession from the peel into the sizzling oil. I hovered in her kitchen or just outside of it. We both wiped sweat off our brows. Her apartment boasted a view of brownstones and sidewalk cafés, but the management company had sealed the windows half shut.


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“What is it like to live in the world of the one percent?” I asked. Wendy laughed, the bulge of her belly shaking, the part of her body she called a colchón. Her mattress. Rents in Boston’s South End had climbed to $3,000 for a one-bedroom like Wendy’s. But she had government-subsidized housing. She was the only person in Boston I knew who could afford to live alone. Rent was proportional to her salary, so she only paid a few hundred a month. She didn’t make much as a part-time janitor.

My mother’s salary had stayed stagnant for the past decade, whereas this union had raised the pay of janitors from $9.95 to $17.85 an hour.

On the first shelf of her TV stand, she showed me her ceramic sandals with the fat pink thongs, watermelon slices painted an artificial red, and the miniature pigs with etched-in parentheses for noses. Each set in her collection came in twos, with little dots on top. “Salt and pepper shakers,” she explained. “We resort to simple joys as poor people, no?” I cringed. At the union, I made $50,000 a year, double my mother’s salary, and almost quadruple Wendy’s. Like all union members, she paid two percent of her salary in dues. Every last cent of my paycheck came from their pockets.

I didn’t say this. Instead, on my visits to Wendy’s house, we took turns guessing at and delighting over how little we spent on our respective outfits from Goodwill. I had been shopping at thrift stores for years because of my mother. “We’re not poor anymore,” my mother said. But she still scoured Macy’s racks for clearance deals, and I still got my clothes secondhand. Thanks to a lifetime of learning from my working-class mother, I could grow close to working-class Wendy.

* * *

My mother blamed Harvard. “They made your head too big,” she said. In her words, I was “wasting my education to help poor people.” As a kid, I promised to win enough scholarships to earn back the money she had forsaken as a stay-at-home mom. On a trip back to China when I was in fifth grade, she brandished a bestseller in the bookstore: 哈佛女, Harvard Girl. Not in her worst nightmares would I use my Harvard education to become a labor organizer.

Members of our labor union cleaned toilet bowls and office floors. Union staff like me were called organizers, charged to clean up social injustice. I worked in the union’s political division. During my time there, I led our union’s workers to become the major force behind a historic upset on the Boston City Council, electing the first-ever woman of color to a conservative seat. We won millions of dollars for affordable housing on the state ballot and passed pro-immigrant legislation in a Trump-esque city. To achieve the American Dream together, we said.

“So you’re just 造反,” my mother said. The first character is the verb to make, the second is to turn over. Together, they denote rebellion. In Chinese, it means you’re up to no good.

I want to do right by you, I wanted to tell her. Others shouldn’t have to suffer the way you have. Instead, I said, “I’m not a troublemaker.” I struggled to describe the job in my limited Mandarin. “Think of me as a teacher.”

I was a teacher. I served as the lead educator for the 18,000 workers in our union. The vast majority were Spanish-speaking janitors, many of them immigrants my mother’s age. My boss charged me with launching a yearlong education program called the Social Justice Leadership Academy. I ran workshops to educate our members on campaigns we were pursuing for economic and immigrant justice.

The first step was to recruit a cohort of 30 students. My boss gave me a name to start with. “Wendy,” she said. “She’ll do the program.” A few days later, a tall woman took a seat across from me in the same overly air-conditioned room where I had my first interview. Wendy was about my height, almost six feet. With her small-rimmed glasses and collared shirts, she could have passed as my teacher. “I just want to learn,” she said. Unlike the version of me who had sat in that same interview seat, she wasn’t claiming to want to change the world, nor rewrite a history that had befallen her mother. She didn’t harbor grand illusions.

I had been in the job for a month and was playing gatekeeper to people who had fought in the union for decades. They had gone on strike, survived civil wars, and raised kids older than me, but somehow I managed to gather up 20-some sheets of paper: 20-some students who signed contracts to attend every session. The Academy consisted of one Saturday class every month from 9 a.m. to 4 p.m. Many of our workers were trying to cobble together rent money and legal status. The union had answers, we told them. We were on the road to win a $15 minimum wage and laws to protect undocumented immigrants.

Wendy attended every single session, but she was the exception. In the first year of the program, the union hall was so empty, it looked more like a warehouse than a classroom. The few windows were in an offset part of the room, facing high-rises that blocked out the sun. From the ceiling, exposed wires and strip lighting glared onto us. People rolled in hours late, if at all. I’m sick. I took an overtime shift. I have to cook for my daughter’s birthday tomorrow. I didn’t blame them. Nothing could replace time spent with family, I believed, even though I moved away from my parents 10 years prior.

Every month, I stood up and opened class in my amateur Spanish. Everyone else in the room was a native speaker. They were the ones who had snuck children across the border and battled abusive husbands. Yet I was supposed to teach them about immigrant and gender justice.

Officially, the Leadership Academy intended to equip janitors with the skills to lobby politicians, rally coworkers to action, and win campaigns for immigrant rights and economic equality. I had my own agenda, too. I wanted our union members to feel human, to learn and dream beyond their day-to-day work. It was jarring to bump into them on the job — say, at the airport on my trips out of Boston. In the terminal bathrooms, I was a vacationer with disposable income, and they were blue uniforms scrubbing toilets and pushing trash carts. In the tight aisle between the urinals and sinks, everyone rushed past them. I, too, avoided saying hi. I didn’t want to acknowledge how my workers spent their waking hours, invisible. It reminded me of seeing my own mother on the clock. In uniform, she was not the intelligent woman who raised me, but a faceless low-wage worker.

I made myself a pledge for the Leadership Academy. In my class, janitors would be teachers. I divided up the workshop content like slabs of pork, preparing word-by-word scripts for them. America’s borders exclude people based on their nationality and skin color. Sanctuary cities prohibit cooperation between immigration authorities and local police. I gave workers private lessons in the history of redlining in the U.S. and the process for bills to become law. My boss thought it’d be too much material for them to handle. But I took on the responsibility. I wanted to show that low-wage workers were capable.

I had seen my workers hold their own in political debate about Colombian politics and U.S. elections. But in front of our classroom, they stumbled over the awkward Spanish I had written for them. “Isn’t this your job?” they asked. They were janitors, and I was their teacher. School made people like them feel dumb. Like their workplaces and the anti-immigrant media, my academy was another space that dulled their brilliance.

* * *

My mother was brilliant. When I was in middle school, she was a two-kid parent, a two-job holder, a four-course Chinese dinner cook, and a community college student taking eight classes a semester. Sometimes I’d sit next to her after school, just outside the kitchen. She could slice onions, keep her eyes on my geometry homework, and arrange car pools on the phone, all at the same time.

School made people like them feel dumb. Like their workplaces and the anti-immigrant media, my academy was another space that dulled their brilliance.

I used to apply to jobs on my mother’s behalf. On her résumé, I dropped her degree in electrical engineering and a decade of work in the ’80s as a programmer in Beijing. On her new résumé in the New World, she read as a younger woman, if also a poorer one. She vacuumed hotel rooms; she decorated cakes; she mixed chemical solutions. Jobs that didn’t require English. Her bosses were demanding; her pay was too little. She quit. She got laid off.

English was key to her dreams in America. I didn’t help her. When she tried practicing, my hands flew up to either side of my face, like earmuffs. “You’ll never learn,” I told her. I picked up more of the language in my first few months of primary school than she would her entire life. On my trips back home as an adult, I read her Amelia Bedelia books, and she’d stare dumb at the puns before giving up. It made me imagine a rubber band tied to her tongue, pulling her back at the slightest stretch of progress.

I could have become a dedicated teacher for my mother like I did for my workers. I could have taken time off from my schooling or my job. But it was easier to write her off. It was easier to wonder if what everyone thought about my mother and her broken English and pitiful salary were true. She was brilliant and stupid. She could do anything, and she could do nothing.

* * *

Wendy didn’t believe in excuses. Once, she offered to make reminder calls for the Academy. I refused. I was getting paid for this work; she was not. She insisted, sitting down in the empty cubicle next to mine. Some of her classmates were taking their kids to the park. “So what if the weather’s nice?” she asked them on the phone. Her face was a cross between a scowl and a laugh, her chuckles like rocks tumbling off a cliff. “La lucha sigue.” The fight continues.

She pushed people, as organizers should. During discussions in the Academy, her hands made swiping gestures to interrupt the same old men gabbing on about their glory days. A few members looked up at me hopefully, but I was never brave enough to cut people off. One time Wendy got up and tapped me on the shoulder. When I shook my head, she interrupted the man herself. “We have to give room for everyone to talk,” she said as the room breathed a sigh of relief.

“I’m radical,” she said, sidling up to me. “I don’t care what other people think of me.” I nodded. But her attitude wasn’t radical. It felt familiar and right. In her broken English, my mother never left a government office or customer service desk without getting her point across. I saw Wendy do the same. They were kindred spirits.

“You’re a leader of leaders,” I told Wendy. She responded with a half howl, half giggle. But I knew it to be true. She believed in the brilliance of other people, and she demanded they show it.

* * *

The next year I ran the Leadership Academy, I stopped giving them scripts. “Write your own,” I said. They looked at me with wide eyes, bewildered.

“What do I know about immigrant justice?” they asked.

“Everything,” I said.

A week later, they came to the workshop with pages of handwritten notes. “I threw up the night before,” several of them confessed. One of them gave a survey of the history of American capitalism, from Columbus in 1492 to the hegemony of the U.S. dollar post–World War II. Gladys’s explanation of historical economy was the best I had ever heard, better than any lecture from my Harvard professors.

On paper, I taught a new group of workers each year of the Academy. But after each cohort graduated, the alumni still insisted on attending. In the third year, they demanded sessions twice a month. “If you do the work,” I told them. So they did. They ran interviews to recruit the new cohort. They organized the turnout calls Wendy and I used to do. They assigned every student a role: photographer, moderator, cleanup captain. Wendy and the other workers took over. The problem hadn’t been that they couldn’t succeed in the Academy. The problem was that I hadn’t let them make the program their own. I hadn’t trusted their intelligence. When I did, they exceeded my greatest expectations.

* * *

“Stop biking,” Wendy ordered when I arrived at the office with shoes covered in salt and snow slush, pebbles grating the floor with each step. Like my mother, she fretted over my safety. “Only in America do rich people choose to ride bikes,” Wendy said. We chuckled at the $250 green contraption I referred to as my spouse. The union members named it my luxury car.

Biking was my one daily pleasure. For an hour or two a day, I could take my mind off of my workers who had gotten harassed, fired, and deported. I zipped between the Financial District and the Latino neighborhoods, past rear bumper lights and stalled subway cars. The city shrunk under my tires. Leg down, pedal up, an effortless momentum: the tread of my tires marked a line forward I often struggled to envision in my activist work.

The problem hadn’t been that they [my workers] couldn’t succeed in the Academy. The problem was that I hadn’t let them make the program their own. I hadn’t trusted their intelligence. When I did, they exceeded my greatest expectations.

Wendy checked on me more than my mother. At the end of her afternoon hospital shift, she walked the few blocks between her worksite and mine. There she hovered next to my cubicle until I told her how I was doing. I’m tired. Overwhelmed. I didn’t share such feelings with my mother. “What could be so hard about your job,” my mother often asked. But Wendy didn’t judge. I showed Wendy the to-do lists I wrote on the back of deconstructed cereal boxes, the cardboard big enough to fit most of the day’s tasks. When I fell ill, she texted me every few hours. Don’t work so hard. You should take a break. Before joining the union, I used to get a cold every two years. In this job, it was every two months.

Among the Spanish expressions she taught me — bad words, slang, and proverbs included — one phrase she repeats to this day: de los buenos quedamos pocos. There are only a few of us good ones left. I nodded as I coughed. “I’m dying.” This half joke was the closest truth I gave her. Between long hours, endless meetings, and Trump’s tweets, I was drowning in discouragement.

The Academy was successful, but it didn’t feel like enough. It was only a part of my job. The part the rest of the union often overlooked. I had to joust with my colleagues to keep the room reservations and dates for workshops that my workers had scheduled months in advance. I often lost. There were always more pressing matters the union needed workers to attend to: layoffs, labor violations, and legislative votes. In my last year of the job, the union slashed the program’s budget. The implicit message: Education was good and fun, but what good were workshops if people were still going to be stuck in low-wage jobs, or worse, without any work at all?

Wendy was trying to get her GED, because her school in the Dominican Republic had yet to produce the high school diploma she earned two decades ago. “Check back later,” they said. I helped her look into high school equivalency classes in Spanish. There were none in Boston, a city of hundreds of thousands of Latinos. The closest classes a town and river away. “I don’t want to be a janitor forever,” she said.

I cringed when Wendy tripped over the easiest of English words. When she sat in the spare cubicle next to mine, her fingers pecked at the keyboard, like a chicken’s beak in slow motion. As she tried logging into her Hotmail account, I turned back to my screen to distract myself, shooting off five emails.

There’s a story I never shared with Wendy. My mother got an associate’s degree in this country. When I was in middle school, I translated her assignments from Chinese to English. No one responded to the 200-plus job applications we sent out, the extra line on her résumé never changed her job prospects. She made far less than those workers of mine who never finished middle school, as she liked to remind me. If an accredited degree didn’t do her any good, what could a ragtag Academy promise my members?

* * *

One day, two-and-a-half years into the job, I left the office after 8 p.m. and rode over to the South End. It was late April. The first flowers were popping out, the last dredges of orange-gray rays of dusk soaking the petals. As much as I dreaded it, Wendy needed to hear it from me face-to-face. “¡Ya estoy!” I yelled into her apartment buzzer. She placed a large rag on the ground of her apartment for my bike. The length of my bike was longer than the width of her hallway, so she left the door ajar. “I can’t stay long,” I told her, even though I never managed to get out of her house in less than an hour. She giggled that I had stunned yet another one of her neighbors with my Spanish. “You look handsome,” she said, even though I was in just a T-shirt and black shorts that day and most days. She handed me as many heads of broccoli and cabbage as my backpack could fit. They were leftover produce from the $2-a-bag truck that stopped every week outside her apartment building.

I interrupted her gossip about another worker: “I have to tell you. I’m leaving.” She asked me to repeat myself, her face blank. We were close on the couch, my head almost backing into the right handlebar of my bicycle. Silence followed. I didn’t want her to think that I was tired of her. That wasn’t it. I was tired of what her story meant, that someone so smart could end up with a job that society thought was for dumb people. I was tired of what I couldn’t change.

“You can’t change your moving date?” she finally asked. “I’ll buy you a ticket to leave later.” I didn’t chuckle. She wasn’t joking. Before I dragged my bike out of the doorway, she stopped me to reveal two potatoes in the palm of her hand. They were smooth and eerily white, the latest installment in her collection of salt and pepper shakers. We had a last laugh.

The next session of the Academy — and my last — Wendy was absent. She had already booked a trip to see family in Philly. I didn’t expect to see her Skype face on Gladys’s phone when my members ushered me into another room, the glass windows covered with red tissue paper. Gladys had revised the workshop agenda to include a “guest speaker” part. The guest speaker was actually four smuggled bottles of champagne, one big rice cake, and a mountain of pupusas Daisy finished making at 1:00 that morning. They flashed cameras. Amanda, a Dominican grandmother in her 60s, stepped forward from the circle, in front of the yellow streamers and orange balloons. She hadn’t been politically active before we met. Over the past few years, she had inched her body from the corner of the room into the center, with sweaty pits and wide smiles. “There was something inside of me,” she said, putting her right hand on her heart, “that I didn’t know was there until I met you.” My chest swelled, and I couldn’t help but wonder if I’d ever hear such words from my mother.

In the months since, members call and WhatsApp me. They share stories of sticking up for their coworkers, demanding the sick time they deserve, and applying lessons from the Academy. Because they are trying to fill my shoes at the union, they laugh and say, “We’ll have to ride around town on bicycles.”

I left Boston to return home to my family in Kentucky. This year, I have spent more time with my mother than I have in the past decade. I wish I could tell a noble story that swept full circle: that I had gone to the union to avoid doing the work I should have done with my mother, and that I left the union to come back to her. The reality is, I returned because my parents offered me a free roof and a sunny place to write.

With time, the victories are starting to sink in. My workers remind me not of the times that our work made headlines, but the moments I felt most alive, when my workers felt most alive. Amanda wrapping her arms around my chest, or Wendy crying as she read the Spanish translation of this essay. I remember when Gladys gave her speech on the history of capitalism, or when Wilson, a soft-spoken man, presented a survey of feminism from the Middle Ages to the present, or when all of us took the train to a conference, laughing together like long-time friends. We upturned what society said about their jobs and their intelligence. We were able to 造反. Our little revolution.

From my parents’ house, I complain to Wendy. My mother and I bicker over things a world away from deportations and labor strikes: the size of the bowls I choose for our family dinner, the width of my onion slices in the pan. We fight with a ferocity every night that Wendy and I never had in her kitchen. Wendy texts me that this is just right. This is the labor of family.

* * *

Also in the Writing the Mother Wound Series:

‘A World Where Mothers are Seen’: Series Introduction by Vanessa Mártir
I Had To Leave My Mother So I Could Survive, by Elisabet Velasquez
Frenzied Woman, by Cinelle Barnes
Tar Bubbles, by Melissa Matthewson
‘To Be Well’: An Unmothered Daughter’s Search for Love, by Vanessa Mártir
Witness Mami Roar, by Sonia Alejandra Rodriguez

* * *

Victor Yang is a writer, educator, and organizer. His writing has been published in Fourth GenreGulf CoastThe RumpusThe Tahoma Literary Review, and The Boston Globe. He was the 2018 Chertkov Fellow at the Blue Mountain Center. The proud son of Chinese immigrants, he has been fighting for immigrant and racial justice for a decade.

Editor: Vanessa Mártir

Copy editor: Jacob Z. Gross

Happily Never After

Illustration by Homestead Studio

Soraya Roberts | Longreads | January 2020 |  8 minutes (1,978 words)

“And when they bombed other people’s houses, we / protested / but not enough, we opposed them but not / enough …” On January 3rd, Ukrainian immigrant Ilya Kaminsky quote-tweeted his poem, “We Lived Happily During the War,” after it went viral the day Iranian general Qassem Suleimani was assassinated on the order of President Donald Trump. The poem appeared in his long-awaited 2019 poetry collection, Deaf Republic, about a town that responds to the killing of a deaf child by itself going deaf, a parable of the present-day United States, a country that responds to its own demise (and the rest of the world’s) by blocking its ears. His tweet went up in the midst of increasing tensions between the U.S. and Iran and ahead of the death of more than 50 people in a stampede during Suleimani’s funeral procession. It went up months into bushfires ravaging New South Wales that have destroyed millions of hectares and killed roughly half a billion animals. It went up in the wake of a slew of antisemitic attacks across the country. Last Sunday, while thousands in New York marched in solidarity with the Jewish community, the Hollywood awards season kicked off in Los Angeles with the Golden Globes, and the media started gleefully tweeting about couture as though the destruction of the world had politely paused for the occasion. The timing made me think of a friend who recently asked: What if all the people who went to see Star Wars: The Rise of Skywalker — tens of millions of Americans — protested instead?

“Now’s NOT the time to live happily,” read Kaminsky’s tweet after he extended his thanks for his poetry’s dissemination. He did not squander the moment the way so many of us often do, advising instead that we “write quality journalism & spicy op-eds & protest poems, get out in the street if you’re able. We won’t live happily during another war.”

But aren’t we already? Read more…

William Gibson on How Science Fiction Portrays Reality

(Photo by Ulf Andersen/Getty Images)

William Gibson talks to Sam Leith at the Guardian about how he got into writing science fiction, how his break-out novel “Neuromancer” was possible because he knew nothing about computers, the subtle, yet striking similarities that make London and Toyko great settings for his work, and the fact that even in science fiction, you’re lost without your phone charger.

His 1981 short story “Johnny Mnemonic” was made into a film starring Keanu Reeves in 1995, but Gibson’s breakthrough only came with 1984’s Neuromancer. He famously wrote this rip-roaring, noir-inflected fantasy of burned out hackers and technologically augmented ninjas – which gave birth to the whole “cyberpunk” genre – on a manual typewriter, and he freely talks of himself as a late adopter. So maybe the poetic, rather than technological, turn in that description of cyberspace is the way to read him. He magpies futuristic sounding stuff.

“I was actually able to write Neuromancer because I didn’t know anything about computers,” he says. “I knew literally nothing. What I did was deconstruct the poetics of the language of people who were already working in the field. I’d stand in the hotel bar at the Seattle science fiction convention listening to these guys who were the first computer programmers I ever saw talk about their work. I had no idea what they were talking about, but that was the first time that I ever heard the word ‘interface’ used as a verb. And I swooned. Wow, that’s a verb. Seriously, poetically that was wonderful.

“So I was listening to it as an English honours student. I would take it back out, deconstruct it poetically, and build a world from those bricks.

Read the story

The God Phone

Illustration by Tim Peacock

Leora Smith | Longreads | January 2020 | 18 minutes (4,961 words)

 
CW: This story discusses a suicide that occurred at the Burning Man festival in 2017, and also thoughts of suicide.
 
In between the fabric folds of towering red and white tents, a small, gray push-button phone sat on a dusty cushion, shaking with a high-pitched ring.

Outside, the air throbbed with music. Deep bass notes crisscrossed the landscape, merged with the voices and footsteps of Burning Man’s tens of thousands of attendees, and flooded the desert with sound.

But inside, there was only the phone, its ring echoing off the tent walls.

“Hello?” I answered.

“Hi,” said the voice on the other end. “Is this god?”

* * *

A well-worn phone booth stood off a busy thoroughfare in Black Rock City, the temporary metropolis that Burning Man’s participants build together every year in Nevada’s Black Rock Desert. During frequent dust storms, a sign above it reading
Talk to God beamed through the thick, whitewashed air like a desert marquee.

Below the booth a buried phone line ran about 100 feet to a secret location. There, it connected to the God Phone. Anyone who found it got to play god.

When I discovered the God Phone in 2017, the first few calls I fielded were silly, easy. Callers asked me, “What should I do tonight?” Or, “What’s god’s favorite thing out here?” Over and over they expressed glee at my gender. “I knew god was a woman,” people said, or sometimes, “I’d hoped you were.”

But about 30 minutes in, a man called, and a hesitation in his voice drew me in so closely that I felt like we were meeting in an ethereal space deep inside the phone cord.

“There’s something I want to do,” he said, “and I want you to tell me if I should or not.” The otherworldly room we inhabited shrunk around me. “What’s the thing?” I asked, already knowing he wouldn’t tell me. “I’ve tried it in the past,” he said, “and it didn’t work. But this weekend I might try it again.”

I can’t say why I thought the man might harm himself. But in the moment I felt that threat as solidly as the receiver in my hand. And I wish I’d been motivated otherwise, but all I wanted to do was drop it and run.

I asked if the thing would make him happy, and he said he thought it would. “You should do the things that make you happy,” I told him, my tongue pushing out the words while the knots in my stomach tightened, trying to rope them back in. He whispered a thank you and hung up.

A few nights later, during Burning Man’s culminating event — the burning of a giant effigy called The Man — a man died by suicide. Before he died, he was sitting just 20 feet away from me.

In a crowd that big, I know it’s unlikely he was the same person who called. But for two years I haven’t been able to shake the thought from my head.

* * *

Almost a year after my night on the God Phone, the legal services organization where I worked held a training on recognizing when clients are thinking of suicide and making space for conversations about it.

Our teacher was Karen Grant-Simba, a trainer with the suicide prevention organization LivingWorks and a former case manager at a hospital’s mental health department. She wore her hair in thick locs and spoke in a voice so soft I felt I could crawl right up and fall asleep inside it.

Karen’s training focused on “invitations,” the hints people drop that they are struggling. An invitation might be something a person said, the way they looked, or just a feeling you got in your gut around them. She described the fear we feel acknowledging these invitations. The way our voices catch in our throats. The way our better instincts bubble up like heartburn and how we push them down, back, and anywhere but out.

When someone seems like they are hurting, Karen encouraged us, take a risk and tell them you noticed. Then, she had us practice. She told us to turn to a partner and say these words out loud: “Are you thinking of suicide?” The question quickly filled the room; it pinged between partners and off the walls and my mind traveled on it, back to the man in the phone booth.

“Are you thinking of suicide?” I imagined asking, curled up by the God Phone. “Are you thinking of suicide?” I thought, and I walked to the phone booth to see him face-to-face. “Are you thinking of suicide?” I asked as I led him back to the God Phone so we could sit and talk through it. “Are you thinking of suicide?” I said and we shared a long conversation that ended in a hug.

The words began slipping off my tongue, easier and easier each time. I wished someone had painted them on the phone, had given me a warning that I might need them.

* * *

A common refrain at Burning Man is “safety third.” Every year, artwork at the event is physically dangerous.

Dance Dance Immolation, a famed installation set up a few times between 2005 and 2013 by the artist collective Interpretive Arson, had participants play a game inspired by Dance Dance Revolution in fire proximity suits that protected against flames shot directly at dancers with every missed step.

In 2018, artist Dustin Weatherford stacked seven old cars, one on top of the other, in a piece called Night at the Climb-In. People scaled the structure, navigating the rickety mirrors and rusted doors to the top where they could sip drinks in a canned-ham trailer 34 feet in the air. (Officials from the Bureau of Land Management and Burning Man closed the installation to climbers a few days into the event after someone fell and got hurt.)

But the God Phone’s risks felt different from Burning Man’s usual danger. There was no purposeful climb to a precarious lookout, no donning of fireproof gear in preparation for something that was obviously a bad idea. What sort of responsibility did the artists have for this other kind of art, I wondered, the kind where the risks were more hidden?

I never thought I’d go back to Burning Man after my God Phone experience, and I definitely didn’t think I’d go back to the phone. But in 2019, I did. I sat there for 24 hours, because I wanted to know if other conversations like mine were happening there. Was the God Phone safe? If someone got hurt, how would we know?

* * *

At 10 a.m. on the day I visited the Talk to God phone booth, a line of people already stretched from it. Would-be callers formed an impromptu catalogue of Burning Man fashion: tutus, bedazzled military hats, leather fanny packs, and dusty combat boots on every foot.

I passed the queue and traced ever-widening circles searching for the gods’ lair until I found it, just a few hundred paces away, kitty-corner from the booth, obscured only half-heartedly by a gauzy curtain.

Inside, 10-foot-tall black light paintings of a dragon and the Buddhist deity Quan Yin loomed over a man in a weathered white armchair, holding the receiver to his ear. By his feet, a speaker quietly projected both sides of the conversation, and onlookers gathered around it, sitting on large cushions draped in green faux fur.

The whole setup sat atop a plush black carpet patterned with geometric shapes in bright, elementary-school colors. Taken together, the space had the feeling of a 20-year-old’s first grown-up living room, or the basement hangout from a grainy sitcom.

I walked in and joined the group huddled around the speaker. From there, we had a clear sightline to the phone booth, and everyone who approached it.

The calls came in quickly, with barely any break between them. Lighter questions (What do you think about Christmas?) and universal ones (Why do you let natural disasters happen?) were peppered with confessions (I’m in love with someone but I’m married to someone else) and personal requests (Can you watch over my son in rehab? I’m worried this might be his last shot).

The speaker muffled everyone’s voices slightly, insulating us in the sound. We were voyeurs floating in a secret room wallpapered with worries.

What sort of responsibility did the artists have for this other kind of art, I wondered, the kind where the risks were more hidden?

A 30-something named Benji sat beside me in the huddle, his plain gray T-shirt and khaki shorts the most nonconformist outfit in a sea of eccentrics. He smiled while he talked and told me he was raised ultra orthodox Jewish just outside New York City (“Black hat, the real deal,” he said), but declared himself an atheist about five years ago. Around that time, he attended Burning Man and found the God Phone.

“The conversations we have on the God Phone are very similar to the conversations I used to have with my god,” Benji said. “There’s just one difference,” he added, laughing. “The Burning Man variation of god has it so when you pick up the phone to speak, god actually responds.” He said it with such positivity, but I couldn’t relate. My own flawed, too-mortal response had been the very thing that made me worry about this whole experiment.

More calls came: Can you tell me why my mom left? What is my purpose here? Why do children get sick?

The next time it rang, the man in the god chair looked at me. “You’re god,” he said, holding out the receiver. I shook my head, no.

* * *

The Talk to God phone booth first appeared at Burning Man in 2003, the brainchild of a group of artists from Ojai, California, who camped together under the banner OBOP, short for “Ojai Bureau of Pleasure.” While many installations only make the difficult trek to the Nevada desert once, the booth has been there, in different iterations, every year since.

OBOP member Michael Shevchuk remembered four muses merging in his brain to form the concept: Burning Man’s 2003 art theme “Beyond Belief”; a line from a U2 song (“God has got his phone off the hook, babe, would he even pick up if he could?”); an exchange between a fictionalized Andy Warhol and Jim Morrison in the film The Doors (“Somebody gave me this telephone. … And she said that I could talk to God with it, but I don’t have anything to say”); and an old telephone booth that Shevchuk walked past daily in his neighbor’s yard.

When campmates and artists Steven Jeffre and Scott Siedman heard the idea, they rushed to make it real. Within days they found an abandoned booth already missing its phone by a highway, and mined it for parts: hinges, handles, a ceiling unit that housed its lights, and the shelf where the phone rested. Using these parts and some plywood, they built a slightly enlarged replica of a classic Ma Bell booth, and the first Talk to God phone was born.

I understood that, as an artist, Miles celebrated the varied, sometimes difficult experiences people had on the phone. But as someone who lived one, I didn’t.

In the vast expanse of Burning Man, a small phone booth could get lost, but instead it made a mark. Over 16 years, thousands of people have interacted with the installation, placing a call or answering one. Reddit and Facebook threads overflow with accounts of phone calls that left an impact.

In early 2018, the Smithsonian’s Renwick Gallery hosted an exhibit of Burning Man art. That year, Smithsonian curator Nora Atkinson gave a TED Talk, positioning Burning Man as a new art movement, one where a piece’s value is determined by the emotional connection it creates between people. As she spoke, a picture of the Talk to God phone booth appeared over her left shoulder, an example of an iconic piece in a bizarro pantheon.

In 2007, OBOP disbanded and, in a ceremony common at Burning Man when a piece of art has run its course, some camp members decided to burn the phone booth. When word spread of its destruction, a community swooped in to ensure its return and continued presence. A member of a neighboring camp scavenged a new booth in a Seattle junkyard. A retired phone enthusiast in Boston recreated its technical parts, boxed them up, and mailed them to California.

Since then, two people — Jaye Hersh and Miles Eastman — have each brought the booth in different years. They call themselves its shepherds. I talked to both Jaye and Miles, and to Scott who helped build the first booth, about my unnerving God Phone experience before going back this year, and none were surprised.

“I’ve heard so many stories of people having those kinds of conversations,” Miles told me.

“Does that worry you?” I asked. On the contrary, he said, “I think that you stumbled on the purpose and the beauty of the piece.”

His answer worried me.

* * *

This year, a clipboard holding a bright orange piece of paper rested by the God Phone. Be Kind! the page read in big, rounded purple letters across the top.

Jaye — who goes by “Yay” at Burning Man — was shepherding the phone booth. On the first day I met her she wore flowers in her hair and electric blue lipstick that somehow stayed perfectly applied for the entire week of dry, lip-cracking desert heat.

As a shepherd, she had two rules. The first: Encourage “a kinder, gentler god.” The second: God always answers. Her campmates took shifts, acting as standby gods in the lair when the chair sat empty. On two nights, nobody signed up for the 4 a.m.–6 a.m. shift, so Jaye slept by the phone.

Her instructions provided a kind of lightness. When the questions got hard, kindness was easy. Sitting with experienced gods, newer gods got support and even a bit of a script. Many gods mimicked Jaye’s signature “I love you” signoff, though I couldn’t always tell if they meant it, or if they just liked hearing it back. Either way, I was unreasonably moved listening to adult men exchange unabashed, tender “I love you”s at the end of their calls.

It was a very different God Phone from the one I found two years prior.

From the God Phone’s first day at Burning Man, members of OBOP disagreed on how to run it. Scott’s approach was “get out of the way and trust people.” He said he was chasing honesty and intimacy between strangers. For him, those moments of feeling stuck, unscripted, or unsettled but forced to engage — those were the whole point.

Miles, who shepherded the booth the year I first found the phone, shared Scott’s ethos: no instructions, no supervising gods. They described their hands-off approach as an act of faith. “I trust in the love and compassion of our fellow human beings to show up for each other,” Miles said. “It’s worth the risk,” he added, “to allow that natural sort of serendipity.”

I understood that, as an artist, Miles celebrated the varied, sometimes difficult experiences people had on the phone. But as someone who lived one, I didn’t.

* * *

By 2 p.m. on my day at the God Phone, there was still a line at the phone booth. By 3 p.m. the gods had answered nearly 30 calls.

God, can you watch over my house in Florida? I just heard about the hurricane and I didn’t close the shutters.

Can you check on my brother in New York? He’s depressed and I’m worried about him.

Can you send a message to my mom and dad? One of them has been there a while, but the other is a newer arrival.

Do people who die by suicide get into heaven?

Do you know who stole my bike?

Some of the calls felt serendipitous in their timing: One caller talked about a partner leaving her and connected to a god who’d just finalized a divorce. A caller struggling in an open relationship talked to a god who had just opened up her marriage. And a person in need of a bike tire somehow reached a god who had a spare that was just the right size.

Around 3 p.m., Courtney, a woman in big rhinestone sunglasses and exuding a mama bear energy, sat beside me. She seemed like someone who, if she passed a broken-down car on the side of the road, would both stop to fix it and feed the driver home-baked muffins while they waited. Laughter danced at the edges of her words, a warm South Carolina accent curling them like a mischievous smile.

As we listened together, Courtney told me about the town where she grew up, how she learned about Burning Man online, and that the God Phone’s camp adopted her when she sought advice about the event on an online forum. “I don’t have much family,” she said, and arriving in the camp felt like coming home.

After eyeing the phone for a few calls, she decided to take one.

Hello, this is god.

I’m freaking out a little, the caller jumped right in. How do I let go of trying to control everything?

I’m god, she said, laughing. I get it.

I need to know I’m gonna be OK, he said.

Yeah. You’re wonderful, and I love you unconditionally and you can do anything you want to do.

The caller burst out in relieved laughter.

I love this, he said, with a new energy in his voice. Thank you so much.

The call hardly lasted two minutes. But as I watched that man walk out of the booth in the distance, I saw him transformed. Something lifted just by speaking his worries out loud.

So many people shared God Phone stories with me in the months leading up to Burning Man. You’re writing about the Talk to God booth? they’d say excitedly. I just have to tell you the most amazing thing that happened there.

More often than not, the conversations they described were short. To me, they often sounded almost inconsequential. But I learned that this simple opportunity to pause, to share a hurt, to hear someone acknowledge it stuck with people for years.

What stuck with them was that someone answered at all, that they had a space to say, ‘I’m in the middle of the biggest party in the world, and something inside me hurts.’

As the afternoon went on, more calls came in. Most weren’t about thoughts of self-harm or big life decisions. For the most part, they were the kind of everyday sadnesses we carry around quietly all the time.

Sometimes, I followed the callers to learn more about them. Nearly every one shooed away their friends before we talked about their experiences, not wanting to share the topic of their calls. “I don’t want to be a burden on them,” one woman told me.

Talking with them I realized how many people, like me, had run away from hard conversations. How we did it on purpose, and sometimes without realizing. How people who needed to talk waited for invitations to spit out the hard stuff, and how good it felt when they did.

In between calls, Courtney asked why I was writing about the God Phone, and for the first time that week, I told someone the whole story.

When I finished, she said, “You did the best you could that day.” And I almost believed her.

* * *

Before heading to Burning Man this year I had lunch with Karen, my teacher from the suicide training, to ask her thoughts on the booth. Was it safe to have untrained people fielding calls? Did she agree with Miles that it was worth the risk?

“There is power in just being able to verbalize how you are feeling,” Karen said, explaining that talking about thoughts of suicide was better than keeping them in. “People live their lives with thoughts of suicide in the background,” she told me. “The more we can normalize the experience the better we’ll be for it.”

Listening to Karen, I realized what she was saying wasn’t just true about thoughts of suicide, but about all kinds of sad thoughts. Still, her answer surprised me. The phone felt so risky — for the callers and the gods.

I reached out to Dan Reidenberg, the executive director of the advocacy group Suicide Awareness Voices of Education (SAVE), for a second opinion.

Shortly before the premiere of the Netflix series 13 Reasons Why, the streaming giant reached out to “Dr. Dan” for advice on a scene that depicted a teenager dying by suicide. When Netflix released the scene, to widespread criticism, SAVE partnered with another nonprofit to release a guide to help parents and teachers discuss the series with young people watching it, and to help prevent a possible copycat effect — that vulnerable people watching the scene might try to harm themselves. I imagined he’d given a lot of thought to art that engaged with issues of self-harm.

“I’ve talked to people who used that phone,” he said, shocking me. And he echoed everything Karen said.

“Obviously,” he explained, “it would be best if the people hearing these things were trained.” But faced with the option of having the phone booth as is, or not having it, he said he’d pick having it. “It doesn’t take any training to be a good person,” he added. “You just have to be compassionate, caring, empathetic, and willing to listen.”

Dr. Dan did have a word of caution. “You have to hope,” he said, “that whoever is answering isn’t going to support someone toward self-harm.” I’d planned on asking him about my conversation, but shame sank it like concrete in my throat. I managed to push it out and ask Karen directly.

“That was not a bad conversation,” Karen assured me. “A bad conversation is saying, ‘Just do it.’ A bad conversation is hanging up the phone and walking away.” Then, she added something that hit me hard: “Sometimes the fear that people have is that once they become aware of something that serious, there is an expectation to do something they are not skilled to do. But, she added, “We don’t need to be able to fix things for people.”

I thought back to the course I took with her. The way I imagined saying the right words and inviting the caller to the God Phone, imagined us talking, imagined us hugging and walking away. The way I wished I could have fixed the ache I thought I heard.

I realized that of all the people who talked to me about their God Phone experience, not one of them said god actually solved their problem. Most didn’t even remember exactly what the person who answered the phone said.

What stuck with them was that someone answered at all, that they had a space to say, “I’m in the middle of the biggest party in the world, and something inside me hurts.”

* * *

In the early evening, two women approached the phone booth. One, in a neon-orange mesh bodysuit, lifted the phone and posed while the other snapped a photograph.

In the gods’ lair, the phone rang.

This is god, Courtney said. How may I help you?

The woman in the bodysuit, unaware the phone actually connected, startled at the sound of Courtney’s voice.

Is this god? She turned around, moving as far into the booth as she could. Do you answer prayers? Then she whispered, Can you help my boyfriend to be faithful?

I watched the conversation and I thought, it’s really not very hard to ask someone if they are struggling with something. On just a moment’s notice, almost anyone could tell you that they are.

* * *

It’s easy to be cynical about Burning Man. At its worst, the event is capitalist escapism. A party where the wealthy run away from, and disdain, the most toxic elements of a system that, for 356 days of the year, many of them sustain, advance, and profit from.

But sitting at the God Phone reminded me that, at its best, Burning Man is an immersive art project. One based on values of communalism, kindness, and generosity.

Many of the people I met at the God Phone had attended Burning Man three, four, even 15 times. Some of them were wealthy, but many weren’t. I learned that a lot of people first went to Burning Man for the parties, but almost no one went back just because of them.

People went back because it was a place where they felt they could be their fullest selves, which meant wearing a tutu, taking on a new name, or just telling a stranger that sometimes they found themselves on a dance floor and all they wanted to do was cry. Then trusting that someone would say, “You’re wonderful, and I love you unconditionally.”

* * *

Just after 11 p.m. I stepped away from the phone for a nap and to change into warmer clothes. As I stood up, a new god plonked himself in the chair. When I got back at 3 a.m., he was still there, nodding off between calls.

I sat down by the speaker, untangling myself from a long string of lights woven through my shoelaces to keep me visible at night. When I was settled, the tired man in the chair handed me the phone. “You’re god,” he said, standing up before I could decline. When the phone rang and I answered it, the receiver weighed heavily in my hand.

God, what do you know about shame?

The man calling wore a gray steampunk jacket and large goggles to protect against the dust. He explained how hard he’d worked to get to Burning Man, but once he arrived, he just felt lonely. Then he felt ashamed for being lonely. A lot of people feel that way, I told him. They all call me.

He laughed, then got quiet. I thought of Karen’s advice, and instead of pulling back, I stepped in further. Do you want to come sit with me? I asked. He said he’d think about it, then ended the call. Twenty minutes later he called back, and I guided him to the God Phone.

Over the next few hours we sat together. We talked a bit, but not very much, and we listened to the calls come in. By morning I was still carrying shame inside me, and I think he was too. Neither of us had fixed anything, but it was cozy at the God Phone, and I was grateful for the company.

* * *

In the early hours of the morning, the sky lit up, its pastel colors forming a rainbow. A woman stopped in to take a few calls and explained it was her nightly ritual before going to sleep. Later, a man wearing a captain’s jacket and a top hat joined us. He said he was part of the original camp that brought the Talk to God phone booth, and he’d been taking calls at sunrise for years.

They were just two of a handful of people I met who, once they found the phone, visited it again and again.

‘I trust in the love and compassion of our fellow human beings to show up for each other,’ Miles said. ‘It’s worth the risk,’ he added, ‘to allow that natural sort of serendipity.’

When I got home, I reached out to Benji to ask why he returned so often. “It’s therapeutic,” he told me. “It reminds you that we are all struggling with things, we are all insecure, and we’re all lonely.” He added, “It’s not nice to know that other people are suffering, but it’s comforting to know that not everyone is having the best time all day long. … It feels not alone.”

* * *

Unexpectedly, 24 hours at the Talk to God phone booth reminded me of my first year of law school, when I felt so sad and overwhelmed that I sought out counseling for the first time.

In the counselor’s office at the school, she asked my field of study and I told her. She responded, Oh, I’m seeing all of your classmates. Before she said that, I’d thought I was the only one struggling. But afterward, a warm feeling washed over me. It was the same one that Benji described at the God Phone, and the same one that Karen tried to foster in her courses: normalcy.

I still wish the God Phone had some referrals or instructions for really hard moments, but my time there won me over to Karen and Dr. Dan’s perspective: Given the choice of having the phone as is, or not having it at all, I’d pick having it every time.

Because the God Phone bathed everyone — callers and gods — in that feeling of normalcy. In a place where, most of the time, everyone and everything was striving to be extraordinary, it provided an oasis of ordinary. And people gravitated to it. At every hour of the day they gathered around speakers, they lined up, they came back again and again just to feel it.

Surely, that was worth the risk.

* * *

At the end of the week, after most people had packed up and gone home, Jaye’s partner John walked out to the phone booth to disassemble it. Jaye always left it standing to the last possible minute, tearing down all the tents and rolling up the wall hangings until the booth and the God Phone lay out in the dust alone, just in case someone needed to make a call.

Finally, when everything else was done, John unplugged the God Phone. Then, they dug up the phone line, carefully refilling the trench where it lay, erasing the mark it left in the sand. They hauled the heavy booth to their pickup truck and lay it upside down for the drive home. Plonked there, legs in the air, the booth didn’t look like much, just a blue metal box with some stickers on it.

“We took it out there having no idea what would happen with it,” Jaye remembered about the booth’s first year at Burning Man. But people gravitated to it immediately. “It was clear that people needed that,” she said, “and we could give that to them.”

Jaye wrapped the God Phone’s dangling cord around it, tucked it carefully into the dusty nightstand, and packed it away for next year.

* * *

If you or someone you know is having thoughts of suicide or self-harm, there are resources for you. Reach someone for immediate support, 24/7/365, at these numbers:

* * *

Leora Smith is a writer and a lawyer living in Toronto.

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Editor: Cheri Lucas Rowlands
Fact-checker: Matt Giles
Copy-editor: Jacob Z. Gross