Arise Virtual Solutions, part of the underground world of customer service, helps companies like Disney, Comcast, and even Airbnb save money — at the expense of workers.
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Posted inCulture, History, Nonfiction, Reading List
What We Save, What We Destroy: A Reading List on Difficult Heritage
The present we inhabit is shaped by the mixed legacies of the past.
Posted inEditor's Pick
He’d Waited Decades to Argue His Innocence. Nobody Knew She Suffered from Alzheimer’s.
“Nelson Cruz’s family was so sure Judge ShawnDya Simpson would free him, they brought a change of clothes to his hearing. Then everything took an unexpected turn. Can justice ever be sorted out?”
Posted inNonfiction
Longreads Best of 2022: All of Our No. 1 Story Picks
All the stories we’ve selected as number one in our weekly Top 5 newsletter.
Posted inBusiness, Nonfiction, Quote Posts, Quotes
The Can That Was Supposed to Help Save a City
The story of Chill-Can is the story of Youngstown, Ohio’s troubled approach to economic development.
Posted inNonfiction, Top 5
The Top 5 Longreads of the Week
This week, we’re sharing stories from Lucas Waldron, Nadia Sussman, Thalia Beaty, and Ryan Gabrielson, as well as Jamil Smith, Cynthia Tucker, Venkatesh Rao, and Sirin Kale.
Posted inEditor's Pick
“Somebody’s Gotta Help Me”
“But abuse by law enforcement inside jails remains largely out of sight and harder to document.” Phillip Garcia was in psychiatric crisis. In jail and in the hospital, guards responded with violent force and restrained him for almost 20 hours, until he died.
Posted inNonfiction
Best of 2023: All of Our Number Five Story Picks
Each story we chose as our number five piece of the week in 2023, all in one place.
Posted inEditor's Pick
Sent Home to Die
In New Orleans, hospitals sent infected COVID patients into hospice facilities or back home to die — to family members untrained and unprepared to care for them — and in some cases discontinuing treatment against the family’s wishes.
