The human lapses that occurred after the computerized ordering system and pill-dispensing robots did their jobs perfectly well is a textbook case of English psychologist James Reason’s “Swiss cheese model” of error. Reason’s model holds that all complex organizations harbor many “latent errors,” unsafe conditions that are, in essence, mistakes waiting to happen. They’re like a forest […]
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Posted inNonfiction, Quotes
Why the Uber and Lyft Battle Turned So Ugly
Uber’s aggressive tactics reflect the fact that ridesharing is largely a zero-sum game: a driver picking up an Uber customer can’t simultaneously pick up a Lyft customer. (Drivers are allowed to drive for both services, though the companies discourage the practice.) Having more active drivers on the road creates a virtuous circle that improves geographical […]
Posted inEditor's Pick
High Tech
On the science and tech companies hoping to cash in on cannabis, which has been legalized for recreational use in two states and decriminalized in some form in many others: For the science and technology set, it’s a classic opportunity to disrupt an industry historically run by hippies and gangsters. And the entire tech-industrial complex […]
Posted inNonfiction, Quotes
The Tech Boom, Then and Now
In Guernica, Nathan Deuel visits the San Francisco Bay Area with his wife and daughter and writes about how the recent tech boom has changed the city. Here, Deuel recalls being in college during the first dot-com boom when working for a website felt like a novel idea, and before, as he later writes in […]
Posted inNonfiction, Reading List
Longreads Best of 2014: Business Writing
We asked a few writers and editors to choose some of their favorite stories of the year in specific categories. Here, the best in business writing.
Posted inBooks, Nonfiction
Your Inner Drone: The Politics of the Automated Future
“As we grow more reliant on applications and algorithms, we become less capable of acting without their aid.”
Posted inNonfiction
What the Tech Industry Can Teach Agriculture
Myers contends that, when applied to plants, patents are stifling. They discourage sharing, and sharing is the foundation of successful breeding. That’s because his work is essentially just assisting natural evolution: He mates one plant with another, which in turn makes new combinations of genes from which better plants are selected. The more plants there […]
Posted inNonfiction, Quotes
‘Two-Thirds of Publishing Is About Failure’
My boss when I worked in London—someone who’d published Booker Prize winners, remember—used to say that two-thirds of publishing is about failure. I agree with that: it’s the nature of the business. And yet publishing is an industry that keeps attracting to it, in various ways, people who want it to be two-thirds about success. […]
Posted inNonfiction, Quotes
A Brutal Dictator, and the Wall Street Hedge Fund That Gave Him $100 Million
Mugabe’s men were setting up command centers for torture and killing in areas that voted for the opposition, the man told McGee, and regional party leaders like him were told to draw up lists of people to target. The ambassador learned that Mugabe’s government had landed critical funding, totaling $100 million, only days after the […]
Posted inNonfiction, Quotes
The Founder of Flickr and Slack on the Psychological Torture of Selling Too Early
Stewart readily admits he sold Flickr too early. “If we had waited six months we would have made much more money. If we had waited a year we would have made 10 times more money,” he says. He regrets it now. But at the time, after the dotcom crash, the Nasdaq plummet, and September 11, […]
