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The Good Bad Wives of Ozark and House of Cards

Illustration by Zoë van Dijk

Sara Fredman | Longreads | March 2019 | 11 minutes (3,057 words)

 

What makes an antihero show work? In this Longreads series, It’s Not Easy Being Mean, Sara Fredman explores the fine-tuning that goes into writing a bad guy we can root for, and asks whether the same rules apply to women.

 
The antihero shows of the early aughts relied on wives as antagonists. A wife became another hurdle to leap in her husband’s quest to run a criminal organization/become an undisputed drug king/sleep with whomever he wanted in an attempt to outrun his past. More recently, however, there have been shows that seem to push back on the impulse to pit husbands and wives against each other. What if, they asked, an antihero and his wife were partners instead of rivals? But in giving their wives a promotion of sorts, shows like Ozark and House of Cards also open the door to female ambition, which can become as problematic for fictional women as it has been for their real-life counterparts.

The first post in this series, “The Blaming of the Shrew,” discusses Breaking Bad’s Skyler White, among other TV wives.

The first episode of Netflix’s Ozark follows the antihero script to a T. It’s all there: a talented main character, a sad backstory to which we slowly become privy, and foils more villainous by several degrees designed to make our main guy look good in comparison. That guy is Marty Byrde, a financial planner who launders money for the second largest drug cartel in Mexico. His wife Wendy is initially set up as the Skyler to Marty’s Walt: her days are all Costco, Zumba, and cheating on her husband with a man she calls “Sugarwood.” Soon after we meet Marty, he fantasizes about an encounter with a prostitute that gets oddly specific about his life: “Let me guess, your wife won’t do what you want her to do. If you were my man, working all day so I could stay at home — which, uh, let’s face it, it was a bitch when they were little but now they’re both teens and in school all day … not only would I not cheat on you, I’d let you do anything you wanted.” This is the kind of interiority, indispensable to the antihero genre, that lets us know that Marty is doing everything right despite Wendy’s worst efforts.

But when Marty is forced to move his family to southern Missouri and launder $8 million to save them from the cartel, Wendy shifts from antagonist to helpmate. She isn’t excited about the plan but, unlike antihero wives of yore, she hasn’t been kept in the dark about Marty’s criminality and she willingly presents a united front to their children and the FBI. The important thing, Wendy and Marty agree, is that the family stays together and safe, and they’re prepared to do anything to keep it that way. Family as sacrosanct, as the highest good, is a theme of this show. Versions of “I did it for our family” are repeated like a mantra throughout the series. Marty and Wendy both use it as a rhetorical justification and also as a kind of mystical prayer meant to insulate them from their own internal critics.

Ozark offers us an antihero team but finds a different way to humanize a flawed man, with a wife so helpful that she eclipses the antihero himself.

By season two, however, the family becomes a battleground, with Marty and Wendy developing a low-grade rivalry. They operate less as a team than as dueling pianos, each taking turns making decisions “for the good of the family” without consulting the other. It turns out that Wendy has her own expertise to contribute from her years working in Chicago politics, which makes their partnership more equal but also more fraught, and the show’s almost pathological focus on the family becomes yet another way to make an antagonist out of a wife. Ozark’s initial bait and switch turns Wendy from an antagonist into a helpmate who recognizes the necessity of her husband’s infelicities but a more cunning reversal has Marty become the one to stand in opposition to the show’s plotline. The final episodes of season two see him preparing an escape plan for his family only to be thwarted by his wife, who makes the unilateral decision that they will stay. It’s not clear when Wendy makes the decision because she doesn’t get the kind of interiority that Marty does — only long, meaningful looks out onto the horizon. Naturally, she frames the decision as the best thing for their family. But the show’s writers have already given Marty the insight that this kind of rationalization, the very premise of the show, has been undermined: “We’re not fit to be parents. It’s not even a family, it’s a goddamn group of criminals.”

Explaining her decision to stay in the Ozarks, in danger, in criminality, Wendy says: “This is who I am, and this is who I want to be.” Marty was only ever portrayed as a reluctant criminal, a serf in service to his family. Wendy’s first-person declaration is ambition, which we should know by now isn’t usually a good look on a woman. Ozark offers us an antihero team but finds a different way to humanize a flawed man, with a wife so helpful that she eclipses the antihero himself. It turns Marty into the hero who wants to save his family, if only his wife would let him.

* * *

Wendy Byrde isn’t the first wife of an antihero to have higher aspirations. House of Cards was always a show about two people with naked ambition. Frank and Claire Underwood didn’t have any children so their nefarious deeds were never in the service of providing for, or saving, anyone other than themselves. They wanted power and they were going to get it as a team. Until they weren’t. Things start to unravel at the end of season three. Frank walks into the Oval Office to find Claire sitting behind the desk: “Look at us, Francis, we used to make each other stronger, or at least I thought so, but that was a lie. We were making you strong and now I’m just weak and small and I can’t stand that feeling any longer.” House of Cards could be extremely woke about power and gender. More than any other antihero show, it seemed to be aware of the conventions of its genre and what those conventions meant for women. What family is for Ozark, power was for House of Cards, and it recognized what it meant to want power as a man and as a woman, that there was a difference between the two. The show could also be extremely meta, especially the final season, in which lines like “Are you telling me she knew nothing of what he was up to?” and “Are you even capable of defining her on her own terms?” could be talking about the characters, the actors who play them, or the tropes they were called on to embody for six seasons.

If nothing else, the power struggles between the two Underwoods over the course of the series can help us see how the roles of antihero’s wife and politician’s wife overlap. Both kinds of wives are at once essential to their husbands’ stories and outside of them. They are tasked with humanizing the men with whom they partner, but it is understood that the partnership is premised on a withholding of their own humanity; their story must remain the B plot. So when House of Cards suddenly found itself an antihero show without an antihero, you would think the solution would have been simple since, as it turned out, Claire’s ambition was to become a main character.

And an antihero marriage, like a political campaign, does not easily accommodate a woman at the top of the ticket.

Claire’s struggle to move beyond the helpmate/antagonist paradigm of her foremothers and become the antihero of her show is a major plot point of the show’s later seasons. The season four finale has Claire and Frank look at the camera together, her first fourth wall break. This is Frank’s signature move so there is reason to believe that Claire is finally gaining the strength she craves. And, indeed, season five in many ways seemed to be about setting the stage for Claire to eclipse her husband. This is signified, in the show’s mallet-to-the-head way, by Frank’s fascination with the app that turns his face into Claire’s and back again. But there continues to be friction: “We have one rule Francis,” Claire rails, “I cannot be your ally if I don’t know what you’re thinking … You should have talked to me instead of making a last-minute decision like this.” Frank has just let her in on his plan to resign the presidency and make Claire the leader of the free world. You would think Claire would be pleased with this turn of events but she knows, as we do from Ozark, that where you are matters less than who made the decision to put you there.


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Just as concepts like “leader” and “free world” don’t mean quite what they used to, so too Frank has emptied out the presidency of its power before handing it over to Claire. “Where does the real power lie? The power behind the power?” he asks. The answer is the private sector, the existence of which the supposedly brilliant politician Frank Underwood is apparently just learning. Exaggerated eyerolls aside, this show is one in which a woman finally gets her hands on some agency, only to discover that the rules have changed and she’s not holding anything at all. “It’s no longer about who lives in the White House,” Frank’s civic lesson continues, “it’s about who owns the White House … the real power isn’t here.” And when he says, “I wanted you to be the president, I’ve made you the president,” Claire realizes that for an antihero and his wife, there is no such thing as equal partnership. And an antihero marriage, like a political campaign, does not easily accommodate a woman at the top of the ticket. While wives may humanize presidents and antiheroes alike, for this wife at least, a husband is only a liability.

So season five ends with Claire ignoring Frank’s calls about a presidential pardon and turning to the camera to declare: “my turn.” This could have become more true than anyone had planned once the allegations against Kevin Spacey became public and Netflix cut ties with him when the show was already into production on season six. But the show wasn’t prepared to become a female antihero show. Frank had already told us that “If she doesn’t pardon me, I’ll kill her,” and season six was supposed to be a showdown between the two Underwoods. Instead of coming up with a new story line, we get Frank by proxy. Unable to use his face or his voice, the show’s writers turn Frank into a series of human horcruxes, transposing his malintent onto several new characters we are supposed to care about but don’t. Oh, and Doug. Poor loyal, murderous Doug, who is like if the legion of antihero fans sticking with Tony, Walt, and Don to the bitter end became one person with a weakness for sad brunettes. While the final season can identify the predicament of the antihero’s wife who yearns to break free — it begins with a reading of threatening tweets and other online content, including a contest for the most creative way to kill Claire — it never comes close to resolving it. Instead it centers on Frank’s absence. Claire spends most of her time as commander-in-chief trying to figure out how to distance herself from Frank’s crimes and escape Frank’s shadowy posthumous vendetta against her. She never gets a chance to be a president, or an antihero, on her own terms.

Even when Claire makes it to the Oval Office, she is only, as Frank tells her in their very last conversation, ‘the most powerful woman in the world.’

It wasn’t just the writers who couldn’t seem to let Frank go. In December of last year, Kevin Spacey, who had no qualms about using Frank’s face or voice, released a video in which he blurred the line between himself and the character he played for five seasons. Looking straight into the camera, he attempted to recreate the camaraderie with the audience that made his House of Cards character so unique and effective:

I know what you want. Oh sure, they may have tried to separate us but what we have is too strong, it’s too powerful. I mean after all, we shared everything, you and I. I told you my deepest darkest secrets. I showed you exactly what people are capable of. I shocked you with my honesty, but mostly I challenged you and made you think. And you trusted me even though you knew you shouldn’t.

This is Frank’s shtick of making us feel like we’re in on a secret while also implicating us in the violence necessary to keep it. Spacey’s inhabiting of his character as a response to the real-life allegations against him shines an unflattering light on the cultural power of the antihero, particularly our complicity in enabling bad behavior if the person is good enough at what they do. In taking his case to the public this way, Spacey was betting on the magnetism of the fictional Frank Underwood to insulate the real-life Kevin Spacey from the bad things he did, kind of like what must have happened during the first season of House of Cards, when he had only to participate in a “training process” after allegedly harassing someone on set, a training that does not seem to have had its desired effect. The sheer brazenness of the video, that it ends with a play for a Spacey-led House of Cards revival (“wait a minute, now that I think of it, you never actually saw me die, did you? Conclusions can be so deceiving”) and hit the internet on the very day that it was announced that he would be charged with indecent assault and battery, suggests that Spacey must have really believed that his character could save his career. The video has almost 250,000 likes, which isn’t enough to bring Frank Underwood back from the dead, but is yet another testament to the power of the male antihero — in this case the character and the man who plays him — to command adoration in spite of the destruction he leaves in his wake.

The Kevin Spacey/Frank Underwood mash-up video can’t help but point out that “all this presumption made for such an unsatisfying ending,” an opinion held by mostly everyone. But what was it that made the final season so anticlimactic? Was it, as Kevin/Frank implied, the absence of its antihero? Was it because, as FX network president John Landgraf argued back in 2013, a female antihero just isn’t the same? Is the antihero genre, ultimately, a male one? Kind of. Like presidential politics, antihero shows have been built for men. Claire never got a clean break and she spent the final season fighting off the ghost of Frank. But even if she had, the show was never calibrated to make her its centerpiece. In an interview with the magazine Capitol File, Robin Wright recounts that the only note David Fincher gave her when she started on the show was to be still:

People were suggesting to base the character on Hillary Clinton or other strong women personas, and I didn’t want to do that. When we shot the first couple of scenes, David would come over to me and say, “Don’t move. Don’t move. Claire is a bust.”

Statues are memories of heroes, not the heroes themselves. House of Cards was built around Frank’s dynamism; Claire’s steely mystery could stoke or temper that dynamism but was meant to always exist alongside it. The show was about seeing Frank work and he kept us close, bringing us in and making us complicit. Even after Claire promises us that it’s going to be different (“I’m going to tell you the truth”), she keeps us at a distance. This is partially because the show wants to preserve the mystery of who killed Frank until the very end, but it’s also because that’s who Claire has always been: a stoic and a secret keeper. Instead of finding the right formula that would allow her to become the antihero she’s always wanted to be, the show shoehorns her into Frank’s.

* * *

In writing wives who don’t fit neatly into the antagonist/enabler binary of shows like Breaking Bad and The Sopranos, Ozark and House of Cards allow them to operate in the gray alongside their husbands. By bringing their wives into the fold instead of shutting them out, these shows get us thinking about what would have to be true for a woman to step into the role of an antihero herself. But while both give their wives more to do and the ability to exercise their own ambition, they ultimately handicap that ambition. Even when Claire makes it to the Oval Office, she is only, as Frank tells her in their very last conversation, “the most powerful woman in the world.” For the wife of an antihero, the glass ceiling is her husband. Perhaps Ozark will surprise us and turn Wendy into the show’s new antihero rather than an antagonist standing in the way of her family’s well-being, but season two hinted at the way a wife in control might go. Local drug lords Jacob and Darlene Snell are two of the more villainy foils who serve to humanize Marty and Wendy in season one. They initially operate as a well-oiled machine: when he asks for more lemonade, she knows it’s time to murder the man who launders their money through a strip club. But eventually, caught in a standoff with the cartel, the fissures appear. Darlene wants to keep fighting while Jacob wants to live in peace. “What do you do, Martin,” Jacob asks, “when the bride who took your breath away becomes the wife who makes you hold your breath in terror?” The show has already emphasized the parallels between the two couples: “What deals did you just make behind my back?” Darlene asks Jacob; “You made these plans without me?” Wendy demands of Marty. Darlene out-villains her husband, killing him before he can kill her, and the Snells’ storyline influences how we see Wendy’s season two arc. The lesson is that your helpmate can eventually become your killer and what is exciting and intoxicating in a man — quick thinking and smart, strategic maneuvering — is off-putting and unsettling in his wife.

Is there any hope for the wife of an antihero? Will we ever see a female antihero we can actually root for? Does having a family make a female antihero more effective, or less? Does Soviet Russia hold the key to one or all of these questions? Maybe! Tune in to the next installment on The Americans.
 

The first installment in this series: The Blaming of the Shrew

* * *

Sara Fredman is a writer and editor living in St. Louis. Her work has been featured in LongreadsThe RumpusTablet, and Lilith.

 

Editor: Cheri Lucas Rowlands
Illustrator: Zoë van Dijk

The Day New York Rose Up Against the Nazis On the Hudson

A demonstration near the German ocean liner SS Bremen in New York, after Hugh Wilson, the American ambassador to Germany was recalled in the wake of Kristallnacht, 1938. (FPG/Hulton Archive/Getty Images)

Peter Duffy | An excerpt adapted from The Agitator: William Bailey and the First American Uprising Against Nazism | PublicAffairs | March 2019 | 20 minutes (5,458 words)


Hear it, boys, hear it? Hell, listen to me! Coast to coast! HELLO AMERICA!
—Clifford Odets, Waiting For Lefty

Seven million New Yorkers, few of them in possession of the luxury item known as an electric fan, woke up to the best news in three weeks on Friday, July 26, 1935. During the overnight hours, the humidity plunged by 33 points. By sunrise, the temperate air from Canada had completed its work. The heat wave was over.

“Humidity Goes Into Tailspin,” the New York Post exulted. “Rain Ushers in Cool Spell,” declared the Brooklyn Eagle.

The New York Times and Herald Tribune didn’t make much of a fuss that morning over Varian Fry’s revelations about his conversation with Ernst Hanfstaengl. “Reich Divided on Way to Treat Jews, Says Fry,” was the cautious headline on page eleven of the Tribune. One faction of the Nazi Party, the paper went on in summary of Hanfstaengl’s comments to Fry, “were the radicals, who wanted to settle the matter by blood.” The other, “the self-styled moderate group,” wanted to “segregate the Jews and settle the question by legal methods.” The Times ran its version on page eight and devoted most of the article to Fry’s retelling of the Berlin Riots. “There were literally hundreds of policemen standing around but I did not see them do anything but protect certain cafés which I was told were owned by Nazis,” Fry was quoted as saying. The paper saved its preview of the Holocaust for the ninth of eleven paragraphs. The nation’s newspaper of record didn’t see the value in highlighting the disclosure that “the radical section” of Hitler’s regime “desired to solve the Jewish question with bloodshed.”

Reached for comment in Berlin, Hanfstaengl called Fry’s account “fictions and lies from start to finish.” Read more…

The American Way

All photos by Alice Driver

Alice Driver | Longreads | March 2019 | 20 minutes (5,502 words)

Dusk is closing in. As we drive along the border in El Paso, Texas, ShiQian, a sound engineer from Beijing, sings, “Where the road is dark and the seed is sowed / Where the gun is cocked and the bullet’s cold,” as he plays his guitar sitting in the back seat of our rented van. Liu Xiaodong, the Chinese painter who has organized this eight-day 1,530-mile border trip in conjunction with Dallas Contemporary museum, sits in the passenger seat, looking out at the border wall and wondering out loud in Chinese, which his assistant for this trip, Marco Betelli, who is from Italy but lives in China, translates into English: “Is this the wall Trump says he is building?” I explain that the 18-foot-high metal fence we are viewing that separates El Paso from Juárez was built in 2008. Yang Bo, a Chinese filmmaker, documents all Xiaodong’s international projects on migration. He sits in the back seat next to ShiQian filming everything as Flavio del Monte, an Italian who serves as Xiaodong’s artist liaison at Massimo De Carlo Gallery, drives. From the back seat, ShiQian’s voice rings out with warmth, “Now I been out in the desert, just doin’ my time / Searchin’ through the dust, lookin’ for a sign / If there’s a light up ahead well brother I don’t know,” as we hug close to the border, to a wall that exists in some places and is absent in others and to the Río Bravo — the “fierce river” — which is little more than a trickle running down a concrete channel.
Read more…

The Top 5 Longreads of the Week

Kurt Hutton / Picture Post / Hulton Archive / Getty Images

This week, we’re sharing stories from Angella d’Avignon, Katie Englehart, Caitlin Dewey, Eric Benson, Roxane Gay and Tressie McMillan Cottom. 

Sign up to receive this list free every Friday in your inbox. Read more…

The Makeover Scene Gets a Makeover

Natalie Seery / Netflix, Allyson Riggs / Hulu, Richard Shotwell / Invision / AP

Soraya Roberts | Longreads | March 2019 | 8 minutes (2,283 words)

There’s a thing my psychiatrist likes to say in response to anyone who hints at the idea that they might one day be cured of whatever it is that makes them who they are: Weave your parachute every day; don’t wait until you need to jump out of the plane. It’s a paraphrased quote from Jon Kabat-Zinn, widely recognized as the father of mindfulness in the clinical sphere (this involves the secular meditation you get in a hospital as opposed to a yoga studio, though it is originally adapted from Buddhism). The program he developed in the ’70s, mindfulness-based stress reduction, is used for everything from pain and depression to what I have, which is severe anxiety. It’s kind of hard to explain what the program looks like practically, but basically, it’s rooted in meditation that cultivates awareness of your thoughts and your body, which ultimately allows you to choose your actions more deliberately. To an extent. Mindfulness doesn’t exactly alter how you think — a lot of shitty thoughts are just kind of automatic — and it doesn’t modify your fundamental personality. But it gives you a modicum of choice.

I’ve been doing this for five years and I will have to keep doing it until I’m dead. I’m not jazzed about it either. The point — and the point of that parachute quote — is that this is an ongoing, lifelong thing. It does not take three hours, it does not take a week. Those units of time may sound arbitrary but they refer to three recent examples of self-actualization presented as a switch, as something you can virtually just decide. Most notably, Shrill, the Hulu series adapted from Lindy West’s Shrill: Notes from a Loud Woman, in which Aidy Bryant plays a fat pushover who in six 30-minute episodes learns to stand up for herself. But also After Life, Ricky Gervais’s Netflix series — also made up of six 30-minute episodes — in which a grieving widower with no filter learns how to be happy again. And Queer Eye, the reboot that just returned to Netflix for a third season, which follows eight people learning how to love themselves … inside of a week. Read more…

Lawrence Ferlinghetti at 100: A Reading List

Lawrence Ferlinghetti on Monday, Jan. 15, 1988, in front of City Lights bookstore in San Francisco (AP Photo)

March 24, 2019, is American poet, activist, and painter Lawrence Ferlinghetti’s 100th birthday. This week’s release of Little Boy, his new autobiographical stream-of-consciousness novel, is also a reason for Ferlinghetti fans to celebrate. In San Francisco, where his bookstore and literary landmark, City Lights, still stands strong, the city prepares for “Lawrence Ferlinghetti at 100” events around town.

To mark this milestone, here’s a reading list of interviews and features from the past several years about Ferlinghetti’s poetry and painting; his relationships with Allen Ginsberg and others of the Beat Generation (a label, writes Barry Miles at Poetry Foundation, that Ferlinghetti rejected); his observations on a dramatically changing San Francisco; and a bonus piece — a meditation on poetry, which Ferlinghetti delivered upon receiving the Frost Medal in 2003.

1. “What Is Poetry?: A Non-Lecture,” (Lawrence Ferlinghetti, 2003, Poetry Society of America)

As the 2003 Frost Medalist, Ferlinghetti delivered an ars poetica, a draft of which is published at Poetry Society of America.

Poems are emails from the unknown, beyond cyberspace.

Poetry as a first language preceded writing and still sounds in us, a mute music, an inchoate music.

Poems like moths press against the window trying to reach the light.

Poetry is white writing on black, black writing on white.

It is a Madeleine dipped in Proust’s tea.

It is a player-piano in an abandoned seaside casino, still playing.

All the world is one poem, all poetry one world, give or take a bomb or two.

Poetry is what we would cry out upon coming to ourselves in a dark wood in the middle of the journey of our life.

2. “Driving the Beat Road,” (Jeff Weiss, June 2017, The Washington Post)

Weiss drove up the California coast in search of surviving members of the Beat Generation and caught up with Ferlinghetti, along with poets Michael McClure, Gary Snyder, Diane di Prima, and novelist Herbert Gold, in this 12,000-word, multi-profile odyssey.

“It’s all going to be underwater in 100 years or maybe even 50,” he says when asked what he sees for San Francisco, the beloved adopted city that partially betrayed him. “The Embarcadero is one of the greatest esplanades in the world. On the weekends, thousands of people strut up and down like it’s the Ramblas in Barcelona. But it’ll all be underwater.”

That repetition of “underwater” lingers for a second, as though it’s an anchor that he can’t stop from sinking. At that moment, it’s not hard to imagine this cafe as an Atlantean ruin, filled with drowned corpses tethered to their laptops and iPhones until the soggy finish. He half-smiles again and shrugs, unapologetic for what he sees, as though to say one last time, don’t say that I didn’t warn you.

In another read at Poetry Foundation from March 2013, David Meltzer chats with the poet on his book Time of Useful Consciousness.

3. “The Beat Goes On,” (Barry Miles, March 2019, Poetry Foundation)

Miles, a Beat scholar and friend of Ferlinghetti, pays tribute to the centenarian, exploring his important work as a poet and publisher and his close connections with the other Beats, especially Allen Ginsberg.

The night we arrived, both Ferlinghetti and Shig slept outside on the terrace. It was idyllic. Before we returned to the city we visited the Esalen Institute. At the gates from the highway, Ginsberg and Ferlinghetti debated which of them was a member. In the end, they decided they were both honorary members, and it’s true, they were welcomed as honored guests. We were fed, given wine, and invited to take part in the naked group photograph, although we had to leave before that occurred. It was interesting to see the reaction to Ginsberg and Ferlinghetti there. Both were respected as part of the California alternative body politic as expressed by Shelley’s line “poets are the unacknowledged legislators of the world.”

4. “Lawrence Ferlinghetti on the old San Francisco, his new novel, and his first 100 years,” (Ira Silverberg, December 2018, Document Journal)

Ferlinghetti talks with Ira Silverberg, then an editor at Simon & Schuster, on visionary poets, Little Boy, and the unattractive transformation of San Francisco.

I think the San Francisco that we’ve known all these years is disappearing very fast. In another 20 years, we won’t even recognize this city. In the time of James Joyce—say, in 1902—Dublin was of such a size that you could walk down the main street, like Sackville Street, and meet everybody important in the literary world. I’m sure Dublin isn’t like that anymore, either, and in San Francisco in 1902, probably you could meet everybody important in the literary world. That’s all gone now.

5. “In Conversation: Lawrence Ferlinghetti with John Held, Jr.,” (John Held, Jr., December 2014, SFAQ)

In this conversation, which took place over four sessions in 2014, Ferlinghetti focuses the discussion on his painting, the reception of his art in Italy, art publishing, and the Bay Area art scene.

Yeah, but let’s stick to the painting subject. In the 1950s, I got Hassel Smith’s painting studio at 9 Mission Street. It’s the Audiffred Building. It’s at the foot of Market Street and the Embarcadero, and there was no electricity over the ground floor. On the ground floor was the Bank of America. On the second floor we shared the floor with the Alcoholics Anonymous club. On the same floor was Frank Lobdell—his studio was there and in the back of the floor was Marty Snipper, who was an art teacher. There was no heat over the first floor and no electricity. I had a small pot bellied stove for heat. So, it was just like a Paris studio. It was really studio size, like in Paris. In North Beach today, there are no studios. People have one room, and they call it a studio.

6. “Lawrence Ferlinghetti’s Enduring San Francisco,” (Dwight Garner, March 2019, The New York Times)

Garners visits the City by the Bay to write about — and remember — Ferlinghetti’s San Francisco; his itinerary includes North Beach Beat-era hangouts like Caffe Trieste and Vesuvio Cafe, and a tour of bookstores around the city, from City Lights, which Ferlinghetti opened in 1953, to Dog Eared Books and Borderlands Books, both in the Mission.

At 99, Mr. Ferlinghetti is largely blind. He was not, I was told, quite up to receiving visitors. But we had two lively telephone conversations. In advance, I’d told both his publisher and his assistant that I planned to ask about his favorite places in the “cool, grey city of love,” as the poet George Sterling called it.

Yet when I rang, Mr. Ferlinghetti barked at me. “This is just the kind of interview I don’t like to do,” he said. “These sort of questions just leave me blank.” He condemned “travel section stuff.” I didn’t have the heart to tell him I was writing this article for the Travel section.

Raising Really Good Hell for People Who Cannot

Longreads Pick

The only thing better than an interview with writer, scholar, and Twitter luminary Tressie McMillan Cottom is an interview with McMillan Cottom where the interviewer is Roxane Gay.

Published: Mar 20, 2019
Length: 11 minutes (2,810 words)

How the Guardian Went Digital

Newscast Limited via AP Images

Alan Rusbridger | Breaking News | Farrar, Straus and Giroux | November 2018 | 31 minutes (6,239 words)

 

In 1993 some journalists began to be dimly aware of something clunkily referred to as “the information superhighway” but few had ever had reason to see it in action. At the start of 1995 only 491 newspapers were online worldwide: by June 1997 that had grown to some 3,600.

In the basement of the Guardian was a small team created by editor in chief Peter Preston — the Product Development Unit, or PDU. The inhabitants were young and enthusiastic. None of them were conventional journalists: I think the label might be “creatives.” Their job was to think of new things that would never occur to the largely middle-aged reporters and editors three floors up.

The team — eventually rebranding itself as the New Media Lab — started casting around for the next big thing. They decided it was the internet. The creatives had a PC actually capable of accessing the world wide web. They moved in hipper circles. And they started importing copies of a new magazine, Wired — the so-called Rolling Stone of technology — which had started publishing in San Francisco in 1993, along with the HotWired website. “Wired described the revolution,” it boasted. “HotWired was the revolution.” It was launched in the same month the Netscape team was beginning to assemble. Only 18 months later Netscape was worth billions of dollars. Things were moving that fast.

In time, the team in PDU made friends with three of the people associated with Wired. They were the founders, Louis Rossetto, and Jane Metcalfe; and the columnist Nicholas Negroponte, who was based at the Massachusetts Institute of Technology and who wrote mindblowing columns predicting such preposterous things as wristwatches which would “migrate from a mere timepiece today to a mobile command-and-control center tomorrow . . . an all-in-one, wrist-mounted TV, computer, and telephone.”

As if.

Both Rossetto and Negroponte were, in their different ways, prophets. Rossetto was a hot booking for TV talk shows, where he would explain to baffled hosts what the information superhighway meant. He’d tell them how smart the internet was, and how ethical. Sure, it was a “dissonance amplifier.” But it was also a “driver of the discussion” towards the real. You couldn’t mask the truth in this new world, because someone out there would weigh in with equal force. Mass media was one-way communication. The guy with the antenna could broadcast to billions, with no feedback loop. He could dominate. But on the internet every voice was going to be equal to every other voice.

“Everything you know is wrong,” he liked to say. “If you have a preconceived idea of how the world works, you’d better reconsider it.”

Negroponte, 50-something, East Coast gravitas to Rossetto’s Californian drawl, was working on a book, Being Digital, and was equally passionate in his evangelism. His mantra was to explain the difference between atoms — which make up the physical artifacts of the past — and bits, which travel at the speed of light and would be the future. “We are so unprepared for the world of bits . . . We’re going to be forced to think differently about everything.”

I bought the drinks and listened.

Over dinner in a North London restaurant, Negroponte started with convergence — the melting of all boundaries between TV, newspapers, magazines, and the internet into a single media experience — and moved on to the death of copyright, possibly the nation state itself. There would be virtual reality, speech recognition, personal computers with inbuilt cameras, personalized news. The entire economic model of information was about to fall apart. The audience would pull rather than wait for old media to push things as at present. Information and entertainment would be on demand. Overly hierarchical and status-conscious societies would rapidly erode. Time as we knew it would become meaningless — five hours of music would be delivered to you in less than five seconds. Distance would become irrelevant. A UK paper would be as accessible in New York as it was in London.

Writing 15 years later in the Observer, the critic John Naughton compared the begetter of the world wide web, Sir Tim Berners-Lee, with the seismic disruption five centuries earlier caused by the invention of movable type. Just as Gutenberg had no conception of his invention’s eventual influence on religion, science, systems of ideas, and democracy, so — in 2008 — “it will be decades before we have any real understanding of what Berners-Lee hath wrought.”

The entire economic model of information was about to fall apart.

And so I decided to go to America with the leader of the PDU team, Tony Ageh, and see the internet for myself. A 33-year-old “creative,” Ageh had had exactly one year’s experience in media — as an advertising copy chaser for The Home Organist magazine — before joining the Guardian. I took with me a copy of The Internet for Dummies. Thus armed, we set off to America for a four-day, four-city tour.

In Atlanta, we found the Atlanta Journal-Constitution (AJC), which was considered a thought leader in internet matters, having joined the Prodigy Internet Service, an online service offering subscribers information over dial-up 1,200 bit/second modems. After four months the internet service had 14,000 members, paying 10 cents a minute to access online banking, messaging, full webpage hosting and live share prices.

The AJC business plan envisaged building to 35,000 or 40,000 by year three. But that time, they calculated, they would be earning $3.3 million in subscription fees and $250,000 a year in advertising. “If it all goes to plan,’ David Scott, the publisher, Electronic Information Service, told us, ‘it’ll be making good money. If it goes any faster, this is a real business.”

We also met Michael Gordon, the managing editor. “The appeal to the management is, crudely, that it is so much cheaper than publishing a newspaper,” he said.

We wrote it down.

“We know there are around 100,000 people in Atlanta with PCs. There are, we think, about one million people wealthy enough to own them. Guys see them as a toy; women see them as a tool. The goldmine is going to be the content, which is why newspapers are so strongly placed to take advantage of this revolution. We’re out to maximize our revenue by selling our content any way we can. If we can sell it on CD-ROM or TV as well, so much the better.”

“Papers? People will go on wanting to read them, though it’s obviously much better for us if we can persuade them to print them in their own homes. They might come in customized editions. Edition 14B might be for females living with a certain income.”

It was heady stuff.

From Atlanta we hopped up to New York to see the Times’s online service, @Times. We found an operation consisting of an editor plus three staffers and four freelancers. The team had two PCs, costing around $4,000 each. The operation was confident, but small.

The @Times content was weighted heavily towards arts and leisure. The opening menus offered a panel with about 15 reviews of the latest films, theatre, music, and books – plus book reviews going back two years. The site offered the top 15 stories of the day, plus some sports news and business.

There was a discussion forum about movies, with 47 different subjects being debated by 235 individual subscribers. There was no archive due to the fact that — in one of the most notorious newspaper licensing cock-ups in history — the NYT in 1983 had given away all rights to its electronic archive (for all material more than 24 hours old) in perpetuity to Mead/Lexis.

That deal alone told you how nobody had any clue what was to come.

We sat down with Henry E. Scott, the group director of @Times. “Sound and moving pictures will be next. You can get them now. I thought about it the other day, when I wondered about seeing 30 seconds of The Age of Innocence. But then I realized it would take 90 minutes to download that and I could have seen more or less the whole movie in that time. That’s going to change.”

But Scott was doubtful about the lasting value of what they were doing — at least, in terms of news. “I can’t see this replacing the news- paper,” he said confidently. “People don’t read computers unless it pays them to, or there is some other pressing reason. I don’t think anyone reads a computer for pleasure. The San Jose Mercury [News] has put the whole newspaper online. We don’t think that’s very sensible. It doesn’t make sense to offer the entire newspaper electronically.”

We wrote it all down.

“I can’t see the point of news on-screen. If I want to know about a breaking story I turn on the TV or the radio. I think we should only do what we can do better than in print. If it’s inferior than the print version there’s no point in doing it.”

Was there a business plan? Not in Scott’s mind. “There’s no way you can make money out of it if you are using someone else’s server. I think the LA Times expects to start making money in about three years’ time. We’re treating it more as an R & D project.”


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From New York we flitted over to Chicago to see what the Tribune was up to. In its 36-storey Art Deco building — a spectacular monument to institutional self-esteem — we found a team of four editorial and four marketing people working on a digital service, with the digital unit situated in the middle of the newsroom. The marketeers were beyond excited about the prospect of being able to show houses or cars for sale and arranged a demonstration. We were excited, too, even if the pictures were slow and cumbersome to download.

We met Joe Leonard, associate editor. “We’re not looking at Chicago Online as a money maker. We’ve no plans even to break even at this stage. My view is simply that I’m not yet sure where I’m going, but I’m on the boat, in the water — and I’m ahead of the guy who is still standing on the pier.”

Reach before revenue.

Finally we headed off to Boulder, Colorado, in the foothills of the Rockies, where Knight Ridder had a team working on their vision of the newspaper of tomorrow. The big idea was, essentially, what would become the iPad — only the team in Boulder hadn’t got much further than making an A4 block of wood with a “front page” stuck on it. The 50-something director of the research centre, Roger Fidler, thought the technology capable of realizing his dream of a ‘personal information appliance’ was a couple of years off.

Tony and I had filled several notebooks. We were by now beyond tired and talked little over a final meal in an Italian restaurant beneath the Rocky Mountains.

We had come. We had seen the internet. We were conquered.

* * *

Looking back from the safe distance of nearly 25 years, it’s easy to mock the fumbling, wildly wrong predictions about where this new beast was going to take the news industry. We had met navigators and pioneers. They could dimly glimpse where the future lay. Not one of them had any idea how to make a dime out of it, but at the same time they intuitively sensed that it would be more reckless not to experiment. It seemed reasonable to assume that — if they could be persuaded to take the internet seriously — their companies would dominate in this new world, as they had in the old world.

We were no different. After just four days it seemed blindingly obvious that the future of information would be mainly digital. Plain old words on paper — delivered expensively by essentially Victorian production and distribution methods — couldn’t, in the end, compete. The future would be more interactive, more image-driven, more immediate. That was clear. But how on earth could you graft a digital mindset and processes onto the stately ocean liner of print? How could you convince anyone that this should be a priority when no one had yet worked out how to make any money out of it? The change, and therefore the threat, was likely to happen rapidly and maybe violently. How quickly could we make a start? Or was this something that would be done to us?

In a note for Peter Preston on our return I wrote, “The internet is fascinating, intoxicating . . . it is also crowded out with bores, nutters, fanatics and middle managers from Minnesota who want the world to see their home page and CV. It’s a cacophony, a jungle. There’s too much information out there. We’re all overloaded. You want someone you trust to fillet it, edit it and make sense of it for you. That’s what we do. It’s an opportunity.”

Looking back from the safe distance of nearly 25 years, it’s easy to mock the fumbling, wildly wrong predictions about where this new beast was going to take the news industry.

I spent the next year trying to learn more and then the calendar clicked on to 1995 — The Year the Future Began, at least according to a recent book by the cultural historian W. Joseph Campbell, who used the phrase as his book title twenty years later. It was the year Amazon.com, eBay, Craigslist, and Match.com established their presence online. Microsoft spent $300m launching Windows 95 with weeks of marketing hype, spending millions for the rights to the Rolling Stones hit “Start Me Up,” which became the anthem for the Windows 95 launch.

Cyberspace — as the cyber dystopian Evgeny Morozov recalled, looking back on that period — felt like space itself. “The idea of exploring cyberspace as virgin territory, not yet colonized by governments and corporations, was romantic; that romanticism was even reflected in the names of early browsers (‘Internet Explorer,’ ‘Netscape Navigator’).”

But, as Campbell was to reflect, “no industry in 1995 was as ill-prepared for the digital age, or more inclined to pooh-pooh the disruptive potential of the Internet and World Wide Web, than the news business.” It suffered from what he called “innovation blindness” — “an inability, or a disinclination to anticipate and understand the consequences of new media technology.”

1995 was, then, the year the future began. It happened also to be the year in which I became editor of the Guardian.

* * *

I was 41 and had not, until very recently, really imagined this turn of events. My journalism career took a traditional enough path. A few years reporting; four years writing a daily diary column; a stint as a feature writer — home and abroad. In 1986 I left the Guardian to be the Observer’s television critic. When I rejoined the Guardian I was diverted towards a route of editing — launching the paper’s Saturday magazine followed by a daily tabloid features section and moving to be deputy editor in 1993. Peter Preston — unshowy, grittily obstinate, brilliantly strategic — looked as if he would carry on editing for years to come. It was a complete surprise when he took me to the basement of the resolutely unfashionable Italian restaurant in Clerkenwell he favored, to tell me he had decided to call it a day.

On most papers the proprietor or chief executive would find an editor and take him or her out to lunch to do the deal. On the Guardian — at least according to tradition dating back to the mid-70s — the Scott Trust made the decision after balloting the staff, a process that involved manifestos, pub hustings, and even, by some candidates, a little frowned-on campaigning.

I supposed I should run for the job. My mission statement said I wanted to boost investigative reporting and get serious about digital. It was, I fear, a bit Utopian. I doubt much of it impressed the would-be electorate. British journalists are programmed to skepticism about idealistic statements concerning their trade. Nevertheless, I won the popular vote and was confirmed by the Scott Trust after an interview in which I failed to impress at least one Trustee with my sketchy knowledge of European politics. We all went off for a drink in the pub round the back of the office. A month later I was editing.

“Fleet Street,” as the UK press was collectively called, was having a torrid time, not least because the biggest beast in the jungle, Rupert Murdoch, had launched a prolonged price war that was playing havoc with the economics of publishing. His pockets were so deep he could afford to slash the price of The Times almost indefinitely — especially if it forced others out of business.

Reach before revenue — as it wasn’t known then.

The newest kid on the block, the Independent, was suffering the most. To their eyes, Murdoch was behaving in a predatory way. We calculated the Independent titles were losing around £42 million (nearly £80 million in today’s money). Murdoch’s Times, by contrast, had seen its sales rocket 80 per cent by cutting its cover prices to below what it cost to print and distribute. The circulation gains had come at a cost — about £38 million in lost sales revenue. But Murdoch’s TV business, BSkyB, was making booming profits and the Sun continued to throw off huge amounts of cash. He could be patient.

But how on earth could you graft a digital mindset and processes onto the stately ocean liner of print.

The Telegraph had been hit hard — losing £45 million in circulation revenues through cutting the cover price by 18 pence. The end of the price war left it slowly clawing back lost momentum, but it was still £23 million adrift of where it had been the previous year. Murdoch — as so often — had done something bold and aggressive. Good for him, not so good for the rest of us. Everyone was tightening their belts in different ways. The Independent effectively gave up on Scotland. The Guardian saved a million a year in newsprint costs by shaving half an inch off the width of the paper.

The Guardian, by not getting into the price war, had “saved” around £37 million it would otherwise have lost. But its circulation had been dented by about 10,000 readers a day. Moreover, the average age of the Guardian reader was 43 — something that pre-occupied us rather a lot. We were in danger of having a readership too old for the job advertisements we carried.

Though the Guardian itself was profitable, the newspaper division was losing nearly £12 million (north of £21 million today). The losses were mainly due to the sister Sunday title, the Observer, which the Scott Trust had purchased as a defensive move against the Independent in 1993. The Sunday title had a distinguished history, but was hemorrhaging cash: £11 million losses.

Everything we had seen in America had to be put on hold for a while. The commercial side of the business never stopped reminding us that only three percent of households owned a PC and a modem.

* * *

But the digital germ was there. My love of gadgets had not extended to understanding how computers actually worked, so I commissioned a colleague to write a report telling me, in language I could understand, how our computers measured up against what the future would demand. The Atex system we had installed in 1987 gave everyone a dumb terminal on their desk — little more than a basic word processor. It couldn’t connect to the internet, though there was a rudimentary internal messaging system. There was no word count or spellchecker and storage space was limited. It could not be used with floppy disks or CD-ROMs. Within eight years of purchase it was already a dinosaur.

There was one internet connection in the newsroom, though most reporters were unaware of it. It was rumored that downstairs a bloke called Paul in IT had a Mac connected to the internet through a dial-up modem. Otherwise we were sealed off from the outside world.

Some of these journalist geeks began to invent Heath Robinson solutions to make the inadequate kit in Farringdon Road to do the things we wanted in order to produce a technology website online. Tom Standage — he later became deputy editor of the Economist, but then was a freelance tech writer — wrote some scripts to take articles out of Atex and format them into HTML so they could be moved onto the modest Mac web server — our first content management system, if you like. If too many people wanted to read this tech system at once the system crashed. So Standage and the site’s editor, Azeem Azhar, would take it in turns sitting in the server room in the basement of the building rebooting the machines by hand — unplugging them and physically moving the internet cables from one machine to another.

What would the future look like? We imagined personalized editions, even if we had not the faintest clue how to produce them. We guessed that readers might print off copies of the Guardian in their homes — and even toyed with the idea of buying every reader a printer. There were glimmers of financial hope. Our readers were spending £56 million a year buying the Guardian but we retained none of it: the money went on paper and distribution. In the back of our minds we ran calculations about how the economics of newspapers would change if we could save ourselves the £56 million a year “old world” cost.

By March 1996, ideas we’d hatched in the summer of 1995 to graft the paper onto an entirely different medium were already out of date. That was a harbinger of the future.

On top of editing, the legal entanglements sometimes felt like a full-time job on their own. Trying to engineer a digital future for the Guardian felt like a third job. There were somehow always more urgent issues. By March 1996, ideas we’d hatched in the summer of 1995 to graft the paper onto an entirely different medium were already out of date. That was a harbinger of the future. No plans in the new world lasted very long.

It was now apparent that we couldn’t get away with publishing selective parts of the Guardian online. Other newspapers had shot that fox by pushing out everything. We were learning about the connectedness of the web — and the IT team tentatively suggested that we might use some “offsite links” to other versions of the same story to save ourselves the need to write our own version of everything. This later became the mantra of the City University of New York (CUNY) digital guru Jeff Jarvis — “Do what you do best, and link to the rest.”

We began to grapple with numerous basic questions about the new waters into which we were gingerly dipping our toes.

Important question: Should we charge?

The Times and the Telegraph were both free online. A March 1996 memo from Bill Thompson, a developer who had joined the Guardian from Pipex, ruled it out:

I do not believe the UK internet community would pay to read an online edition of a UK newspaper. They may pay to look at an archive, but I would not support any attempt to make the Guardian a subscription service online . . . It would take us down a dangerous path.

In fact, I believe that the real value from an online edition will come from the increased contact it brings with our readers: online newspapers can track their readership in a way that print products never can, and the online reader can be a valuable commodity in their own right, even if they pay nothing for the privilege.

Thompson was prescient about how the overall digital economy would work — at least for players with infinitely larger scale and vastly more sophisticated technology.

What time of day should we publish?

The electronic Telegraph was published at 8 a.m. each day — mainly because of its print production methods. The Times, more automated, was available as soon as the presses started rolling. The Guardian started making some copy available from first edition through to the early hours. It would, we were advised, be fraught with difficulties to publish stories at the same time they were ready for the press.

Why were we doing it anyway?

Thompson saw the dangers of cannibalization, that readers would stop buying the paper if they could read it for free online. It could be seen as a form of marketing. His memo seemed ambivalent as to whether we should venture into this new world at all:

The Guardian excels in presenting information in an attractive easy to use and easy to navigate form. It is called a “broadsheet newspaper.” If we try to put the newspaper on-line (as the Times has done) then we will just end up using a new medium to do badly what an old medium does well. The key question is whether to make the Guardian a website, with all that entails in terms of production, links, structure, navigational aids etc. In summer 1995 we decided that we would not do this.

But was that still right a year later? By now we had the innovation team — PDU — still in the basement of one building in Farringdon Road, and another team in a Victorian loft building across the way in Ray Street. We were, at the margins, beginning to pick up some interesting fringe figures who knew something about computers, if not journalism. But none of this was yet pulling together into a coherent picture of what a digital Guardian might look like.

An 89-page business plan drawn up in October 1996 made it plain where the priorities lay: print.

We wanted to keep growing the Guardian circulation — aiming a modest increase to 415,000 by March 2000 — which would make us the ninth-biggest paper in the UK — with the Observer aiming for 560,000 with the aid of additional sections. A modest investment of £200,000 a year in digital was dwarfed by an additional £6 million cash injection into the Observer, spread over three years.

As for “on-line services” (we were still hyphenating it) we did want “a leading-edge presence” (whatever that meant), but essentially we thought we had to be there because we had to be there. By being there we would learn and innovate and — surely? — there were bound to be commercial opportunities along the road. It wasn’t clear what.

We decided we might usefully take broadcasting, rather than print, as a model — emulating its “immediacy, movement searchability and layering.”

If this sounded as if we were a bit at sea, we were. We hadn’t published much digitally to this point. We had taken half a dozen meaty issues — including parliamentary sleaze, and a feature on how we had continued to publish on the night our printing presses had been blown up by the IRA — and turned them into special reports.

It is a tribute to our commercial colleagues that they managed to pull in the thick end of half a million pounds to build these websites. Other companies’ marketing directors were presumably like ours — anxious about the youth market and keen for their brands to feel “cool.” In corporate Britain in 1996, there was nothing much cooler than the internet, even if not many people had it, knew where to find it or understood what to do with it.

* * *

The absence of a controlling owner meant we could run the Guardian in a slightly different way from some papers. Each day began with a morning conference open to anyone on the staff. In the old Farringdon Road office, it was held around two long narrow tables in the editor’s office — perhaps 30 or 40 people sitting or standing. When we moved to our new offices at Kings Place, near Kings Cross in North London, we created a room that was, at least theoretically, less hierarchical: a horseshoe of low yellow sofas with a further row of stools at the back. In this room would assemble a group of journalists, tech developers and some visitors from the commercial departments every morning at about 10 a.m. If it was a quiet news day we might expect 30 or so. On big news days, or with an invited guest, we could host anything up to 100.

A former Daily Mail journalist, attending his first morning conference, muttered to a colleague in the newsroom that it was like Start the Week — a Monday morning BBC radio discussion program. All talk and no instructions. In a way, he was right: It was difficult, in conventional financial or efficiency terms, to justify 50 to 60 employees stopping work to gather together each morning for anything between 25 and 50 minutes. No stories were written during this period, no content generated.

But something else happened at these daily gatherings. Ideas emerged and were kicked around. Commissioning editors would pounce on contributors and ask them to write the thing they’d just voiced. The editorial line of the paper was heavily influenced, and sometimes changed, by the arguments we had. The youngest member of staff would be in the same room as the oldest: They would be part of a common discussion around news. By a form of accretion and osmosis an idea of the Guardian was jointly nourished, shared, handed down, and crafted day by day.

You might love the Guardian or despise it, but it had a definite sense of what it believed in and what its journalism was.

It led to a very strong culture. You might love the Guardian or despise it, but it had a definite sense of what it believed in and what its journalism was. It could sometimes feel an intimidating meeting — even for, or especially for, the editor. The culture was intended to be one of challenge: If we’d made a wrong decision, or slipped up factually or tonally, someone would speak up and demand an answer. But challenge was different from blame: It was not a meeting for dressing downs or bollockings. If someone had made an error the previous day we’d have a post-mortem or unpleasant conversation outside the room. We’d encourage people to want to contribute to this forum, not make them fear disapproval or denunciation.

There was a downside to this. It could, and sometimes did, lead to a form of group-think. However herbivorous the culture we tried to nurture, I was conscious of some staff members who felt awkward about expressing views outside what we hoped was a  fairly broad consensus. But, more often, there would be a good discussion on two or three of the main issues of the day. We encouraged specialists or outside visitors to come in and discuss breaking stories. Leader writers could gauge the temperature of the paper before penning an editorial. And, from time to time, there would be the opposite of consensus: Individuals, factions, or groups would come and demand we change our line on Russia, bombing in Bosnia; intervention in Syria; Israel, blood sports, or the Labor leadership.

The point was this: that the Guardian was not one editor’s plaything or megaphone. It emerged from a common conversation — and was open to internal challenge when editorial staff felt uneasy about aspects of our journalism or culture.

* * *

Within two years — slightly uncomfortable at the power I had acquired as editor — I gave some away. I wanted to make correction a natural part of the journalistic process, not a bitterly contested post-publication battleground designed to be as difficult as possible.

We created a new role on the Guardian: a readers’ editor. He or she would be the first port of call for anyone wanting to complain about anything we did or wrote. The readers’ editor would have daily space in the paper — off-limits to the editor — to correct or clarify anything and would also have a weekly column to raise broader issues of concern. It was written into the job description that the editor could not interfere. And the readers’ editor was given the security that he/she could not be removed by the editor, only by the Scott Trust.

On most papers editors had sat in judgment on themselves. They commissioned pieces, edited and published them — and then were supposed neutrally to assess whether their coverage had, in fact, been truthful, fair, and accurate. An editor might ask a colleague — usually a managing editor — to handle a complaint, but he/she was in charge from beginning to end. It was an autocracy. That mattered even more in an age when some journalism was moving away from mere reportage and observation to something closer to advocacy or, in some cases, outright pursuit.

Allowing even a few inches of your own newspaper to be beyond your direct command meant that your own judgments, actions, ethical standards and editorial decisions could be held up to scrutiny beyond your control. That, over time, was bound to change your journalism. Sunlight is the best disinfectant: that was the journalist-as-hero story we told about what we do. So why wouldn’t a bit of sunlight be good for us, too?

The first readers’ editor was Ian Mayes, a former arts and obituaries editor then in his late 50s. We felt the first person in the role needed to have been a journalist — and one who would command instant respect from a newsroom which otherwise might be somewhat resistant to having their work publicly critiqued or rebutted. There were tensions and some resentment, but Ian’s experience, fairness and flashes of humor eventually won most people round.

One or two of his early corrections convinced staff and readers alike that he had a light touch about the fallibility of journalists:

In our interview with Sir Jack Hayward, the chairman of Wolverhampton Wanderers, page 20, Sport, yesterday, we mistakenly attributed to him the following comment: “Our team was the worst in the First Division and I’m sure it’ll be the worst in the Premier League.” Sir Jack had just declined the offer of a hot drink. What he actually said was: “Our tea was the worst in the First Division and I’m sure it’ll be the worst in the Premier League.” Profuse apologies.

In an article about the adverse health effects of certain kinds of clothing, pages 8 and 9, G2, August 5, we omitted a decimal point when quoting a doctor on the optimum temperature of testicles. They should be 2.2 degrees Celsius below core body temperature, not 22 degrees lower.

But in his columns he was capable of asking tough questions about our editorial decisions —  often prompted by readers who had been unsettled by something we had done. Why had we used a shocking picture which included a corpse? Were we careful enough in our language around mental health or disability? Why so much bad language in the Guardian? Were we balanced in our views of the Kosovo conflict? Why were Guardian journalists so innumerate? Were we right to link to controversial websites?

In most cases Mayes didn’t come down on one side or another. He would often take readers’ concerns to the journalist involved and question them — sometimes doggedly — about their reasoning. We learned more about our readers through these interactions; and we hoped that Mayes’s writings, candidly explaining the workings of a newsroom, helped readers better understand our thinking and processes.

It was, I felt, good for us to be challenged in this way. Mayes was invaluable in helping devise systems for the “proper” way to correct the record. A world in which — to coin a phrase —  you were “never wrong for long” posed the question of whether you went in for what Mayes termed “invisible mending.” Some news organizations would quietly amend whatever it was that they had published in error, no questions asked. Mayes felt differently: The act of publication was something on the record. If you wished to correct the record, the correction should be visible.

But we had some inkling that the iron grip of centralized control that a newspaper represented was not going to last.

We were some years off the advent of social media, in which any error was likely to be pounced on in a thousand hostile tweets. But we had some inkling that the iron grip of centralized control that a newspaper represented was not going to last.

I found liberation in having created this new role. There were few things editors can enjoy less than the furious early morning phone call or email from the irate subject of their journalism. Either the complainant is wrong — in which case there is time wasted in heated self-justification; or they’re right, wholly or partially. Immediately you’re into remorseful calculations about saving face. If readers knew we honestly and rapidly — even immediately — owned up to our mistakes they should, in theory, trust us more. That was the David Broder theory, and I bought it. Readers certainly made full use of the readers’ editor’s existence. Within five years Mayes was dealing with around 10,000 calls, emails, and letters a year — leading to around 1,200 corrections, big and small. It’s not, I think, that we were any more error-prone than other papers. But if you win a reputation for openness, you’d better be ready to take it as seriously as your readers will.

Our journalism became better. If, as a journalist, you know there are a million sleuth-eyed editors out there waiting to leap on your tiniest mistake, it makes you more careful. It changes the tone of your writing. Our readers often know more than we do. That became a mantra of the new world, coined by the blogger and academic Dan Gillmor, in his 2004 book We the Media8 but it was already becoming evident in the late 1990s.

The act of creating a readers’ editor felt like a profound recognition of the changing nature of what we were engaged in. Journalism was not an infallible method guaranteed to result in something we would proclaim as The Truth — but a more flawed, tentative, iterative and interactive way of getting towards something truthful.

Admitting that felt both revolutionary and releasing.

***

Excerpted from Breaking News: The Remaking of Journalism and Why It Matters Now by Alan Rusbridger. Published Farrar, Straus and Giroux November 27, 2018. Copyright © 2018 by Alan Rusbridger. All rights reserved.

Longreads Editor: Aaron Gilbreath

Our Words Will Save Us and Set Us Free

Getty / Illustration by Katie Kosma

Jackson Bliss | Longreads | March 2019 | 13 minutes (3,149 words)

1.

In 2002, when I was living in Portland, Oregon, I got a call from a friend of a friend who worked for an immigration lawyer. One of her colleagues needed a French interpreter in a pinch. Could I help out? I met with the asylum lawyer and a refugee who I’ll call Yacoub to go over a few things in his family history and adapt to each other’s accents. Yacoub and I were listening to words we already knew, but couldn’t always recognize coming out of each other’s mouths. He had a Mauritanian accent and like most West Africans, he rolled his R’s. According to most French speakers, I had a Belgian or Swiss accent. As we spoke, we became victims of dialect, urgency, and defamiliarization, but we pushed on with our flawed cultural exchange because his life depended on it.

On the day of Yacoub’s asylum interview, we met in the lobby of the I.N.S. building. The air was stagnant like in every government building, filled with the weight of human words, confessed and unspoken, official and unwritten, stamped and erased. After all, this federal agency was a de facto dictionary of American citizenship, defining Americanness in the sense that what was called American and what wasn’t (i.e., who became American and who didn’t), was continuously defined, interpreted, and redefined here, not by linguists, philology scholars, or grammarians, but by civil servants carrying suspiciously thin folders that reduced human struggle to bullet points. Above the x-ray machine, the dual portraits of Bush and Cheney practically snickered at me. There could have been dialogue bubbles coming from their mouths that said, Good luck kid. This country isn’t a free ride and we don’t give a shit about Mauritanians unless they bring over a corporation. I grabbed my satchel from the X-Ray machine and took the elevator to the 9th floor, my feet tapping the ground to break up the silence. As Yacoub’s translator, silence meant loss and loss meant deportation. For both of our sakes, I vowed to fight that silence and defeat my own self-consciousness to the very end, so that I could be the advocate he needed. This moment forced me to reconsider the power of my own words.

2.

Eight years earlier, after spending an entire summer in college working on a coming-of-age novel and some shorter nonfiction pieces, my mom mentioned my prodigious output to my brother, who got annoyed and blurted out that my writing was “just a bunch of words.” That slogan became forgotten artillery ordnance in a proxy war of identity, language, and vocation until the first explosion. The delayed violence of those words was disguised to me until the exact moment I tripped over them unwittingly. For seven years, whenever I started seeing myself as a writer, even for a brief moment, I’d hear his barb again and watch the world around me detonate into rubble. The fact that my brother and I have been extremely close since I was in junior high didn’t diffuse the explosiveness of his words. I was too vulnerable to criticism and afraid of failure. I was sensitive to his dismissal because my writing career had always been suspect at best and aspirational at worst. It was only after a stint in the Peace Corps and a series of volunteer gigs working with refugees that I learned the power, the necessity, and the redemption of language, the way it could literally help some people achieve cultural reincarnation in America.
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Women and Pain: A Reading List

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“But for pain words are lacking. There should be cries, cracks, fissures, whiteness passing over chintz covers, interference with the sense of time, of space; the sense also of extreme fixity in passing objects; and sounds very remote and then very close; flesh being gashed and blood spurting, a joint suddenly twisted — beneath all of which appears something very important, yet remote, to be just held in solitude.”

–Virginia Woolf, The Waves

In a recent NPR piece, “Invisibilia: For Some Teens With Debilitating Pain, The Treatment Is More Pain,” readers are introduced to Devyn, a 14-year-old who develops intense bodily pain, seemingly out of nowhere. In search of the source of the pain or a cure, Devyn’s mother Sheila takes her to doctor after doctor. Each time, medical professionals tell Devyn, “‘You are healthy. Nothing is wrong,’” until, eight months later, when Sheila finds Dr. Sherry, a man responsible for a highly controversial treatment for pain: inflicting more pain.

As reported in the NPR piece, patients of Dr. Sherry’s “do physical workouts five to six hours a day.” All medicine, “even medication for apparently unrelated problems” is taken from patients. When Devyn experiences an asthma attack on the first day of practice, she is “directed…to simply walk around the gym” rather than take her inhaler.

At the end of the piece, Devyn claims to have been cured by Dr. Sherry’s program — she “even went back to dancing.” But for many readers, the essay was infuriating, unethical even. Maya Dusenbery, author of Doing Harm: The Truth About How Bad Medicine and Lazy Science Leave Women Dismissed, Misdiagnosed, and Sick, called the piece “irresponsible” and generated a list of 12 questions that journalists should have asked experts, including “An asthma attack and a nosebleed are not pain complaints. What possible justification was there to ignore these problems in Devyn?”

Abby Norman, author of Ask Me About My Uterus: A Quest to Make Doctors Believe in Women’s Pain, tweeted that while she hadn’t been a patient of Dr. Sherry, she had tried swapping “one pain for another more intentional pain” and “just ended up with twice as much pain and a deep feeling of failure and shame that I couldn’t get ‘better’ and ‘beat it’ and ‘be normal.’” Norman is not alone in the ways she tried to ignore pain rather than accepting and learning to live with high levels of physical discomfort. Women’s symptoms — particularly pain, which is invisible — are often dismissed, disbelieved or diminished by doctors. Even when women do voice what’s happening with their bodies, they often do not receive treatment or even an acknowledgment of what’s ailing them.

Norman, in response to a series of questions I asked her about pain, wrote that she received pressure from “everywhere — doctors, friends and family, society” that “if you aren’t actively trying to get better, you’re wrong. If you aren’t making strides at getting well, you’re wrong. If you’re failing, if you stay sick, if your pain is still there, not only have you failed but you must want to be this way. Maybe you’re even faking it. Or making it worse than it really is.”

Women, in particular, are subject to this type of blame from doctors and others. As Norman notes, “on a sociocultural level, there are a lot of messages specifically undermining a woman’s interpretation of her own mind, body, and experiences. Not just in terms of physical pain, either. Where it becomes difficult (and in some cases life-threatening) is that the overarching patriarchal structures under which healthcare systems of the world operate, the very long history of misogyny in the medical profession and in our culture at large, vigorously and consistently reinforces these messages.”

Knowing this, how do we begin to change the narrative of how women’s pain is perceived, understood, and treated? How might we validate the experiences of women who have been repeatedly and systematically ignored, dismissed, and blamed by medical professionals and society at large? How do we treat pain without inflicting further physical and emotional harm?

I don’t think there are easy answers, but we can work to support initiatives dedicated to create lasting change to correct data that demonstrates the pain of women — affected even further by factors such as race, class, and weight — is routinely disbelieved by medical professionals. We can examine the language used to express and treat women’s pain, and work to find a vocabulary that allows us to rewrite the current narrative. We can listen carefully to women with histories of pain who write or speak about their experiences and heed their calls to action.

1. The Long History of Discrimination in Pain Medicine (Sarah Zhang, February 28, 2017, The Atlantic)

“The emergence of objectivity influenced the stigma around patients who suffered from pain without visible injury—and this stigma ends up overlapping with stigma that already exist along race, gender, and class lines.”

According to bioethicist Daniel Goldberg, author of a recent paper, “Pain, objectivity and history: understanding pain stigma,” the 19th century brought new instruments like the X-ray, which allowed for an “objective” means of understanding previously unseen pain, and these developments forced a reckoning with the way doctors had previously understood patients and the body. Sandra Zhang interviews Goldberg in order to learn more about how histories of racism, sexism, and classism have influenced the way doctors treat patients today.

2. I’m a fat Black femme searching for a doctor who believes my pain (Dominique Norman, January 24, 2019, Hello Giggles)

“I’m Black, fat, and femme, living with a chronic physical illness and mental illnesses. I can tell you that self-advocacy in doctor’s offices is incredibly difficult when no one will listen to you.”

Histories of racist practices in medicine such as the Tuskegee experiment or cells taken from Henrietta Lacks without her consent have left lasting negative impacts on the way black women are treated by medical professionals today, as Dominique Norman explains in her personal essay about being disbelieved and dismissed by a variety of doctors for years on end.

3. Grand Unified Theory of Female Pain (Leslie Jamison, Spring 2014, Virginia Quarterly Review)

“The pain of women turns them into kittens and rabbits and sunsets and sordid red satin goddesses, pales them and bloodies them and starves them, delivers them to death camps and sends locks of their hair to the stars. Men put them on trains and under them. Violence turns them celestial. Age turns them old. We can’t look away. We can’t stop imagining new ways for them to hurt.”

How can we talk about women’s pain in a way that is true to their experience? What kind of pain is perceived as “real” and what kind is seen as a cry for attention? How can women write about their pain without adding to a history of narratives that have glamorized “wounded women”? By analyzing representations of women’s pain in art and literature, Leslie Jamison asks — and seeks to answer — these questions and more.

(Related: read “Writing Women’s Pain: Part Two of a Round Table, a conversation with Alethea Black, Abby Norman, Esme Weijun Wang, and more,” November 2018, 2018, Lit Hub)

4. Nothing Protects Black Women From Dying in Pregnancy and Childbirth (Nina Martin, ProPublica, and Renee Montagne, December 7, 2017, ProPublica and NPR)

Shalon Irving, who earned a dual-subject Ph.D. and worked to “eradicate disparities in health access and outcomes,” passed away at the age of 36, just three weeks after giving birth to her first child. As Nina Martin and Renee Montagne report, Irving’s death is representative of a much larger issue: black women are “243 percent more likely to die from pregnancy or childbirth-related causes.”

“Black expectant and new mothers frequently told us that doctors and nurses didn’t take their pain seriously — a phenomenon borne out by numerous studies that show pain is often undertreated in black patients for conditions from appendicitis to cancer.”

5. Pain bias: The health inequality rarely discussed (Jennifer Billock, May 22, 2018, BBC)

As happens to many women who have valid symptoms, Jennifer Billock was told by her doctor that she was “paying too much attention” to her body — he recommended she go home and relax.

“I still left his office thinking it was perhaps anxiety. And so, listening to the advice, I tried to ignore the pain.”

Billock explores the numerous ways in which women’s pain is dismissed and discredited throughout this piece, and also why.

6. It’s All In Your Head: The Dangers of Disbelieving Female Pain (Caroline Reilly, July 6, 2016, Bitch Magazine)

Caroline Reilly feels a sense of relief when she wakes from surgery and a medical professional tells her they “found a lot” of endometriosis within her. Her pain, previously disbelieved, was now validated by a name. Reilly, through research studies and personal experience, advocates for women’s pain to be legitimized.

“The disbelief of female pain is well documented. “The Girl Who Cried Pain: A Bias Against Women in the Treatment of Pain,” a 2001 study in the Journal of Law, Medicine & Ethics, documents how women are given less pain medications than men for the same procedures. On the other hand, the study notes that women are more likely to be given sedatives—as women are more often perceived as anxious than in pain. Women also wait longer than men in emergency rooms.”

7. Black Health Matters (Jenna Wortham, August 27, 2016, The New York Times)

“In April, a study by researchers at the University of Virginia found that African-American patients were routinely undertreated for their pain, compared with white patients. Ultimately, black patients were conditioned to underestimate their own pain.”

Plagued by a mysterious rash and other health concerns, Jenna Wortham visits several doctors and an emergency room before her acupuncturist asks if her condition might be related to stress. Upon reflecting on the overwhelming trauma she encounters daily in her newsfeed, Wortham discovers Simone Leigh, “a renowned artist with a history of examining social movements and black subjectivities, with a focus on women,” and works to “deal with the psychological toll of racism” through practices such as yoga and acupuncture.

8. Treating Migraines: How Women are Harmed by Gendered Medical Language (Rachel Mabe, February 6, 2018, Catapult)

“So the question is: Does the stigma of migraines as a women’s disease, and the stereotypically feminine language still used to talk about them, affect patient treatment? Does it affect how much time and money are spent on studying migraines?”

Rachel Mabe seeks to answer these questions by sharing the story of Patty, a woman who experiences “twenty-two headache days a month,” analyzing words such as “oversensitive” used to describe women’s migraines, writing about her own experience with incapacitating headaches, and examining how the gender biases present within the history of language related to migraines has contributed to the way migraines remain understudied.

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Jacqueline Alnes is working on a memoir about running and neurological illness. You can find her on Instagram and Twitter @jacquelinealnes.