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How the Guardian Went Digital

Newscast Limited via AP Images

Alan Rusbridger | Breaking News | Farrar, Straus and Giroux | November 2018 | 31 minutes (6,239 words)

 

In 1993 some journalists began to be dimly aware of something clunkily referred to as “the information superhighway” but few had ever had reason to see it in action. At the start of 1995 only 491 newspapers were online worldwide: by June 1997 that had grown to some 3,600.

In the basement of the Guardian was a small team created by editor in chief Peter Preston — the Product Development Unit, or PDU. The inhabitants were young and enthusiastic. None of them were conventional journalists: I think the label might be “creatives.” Their job was to think of new things that would never occur to the largely middle-aged reporters and editors three floors up.

The team — eventually rebranding itself as the New Media Lab — started casting around for the next big thing. They decided it was the internet. The creatives had a PC actually capable of accessing the world wide web. They moved in hipper circles. And they started importing copies of a new magazine, Wired — the so-called Rolling Stone of technology — which had started publishing in San Francisco in 1993, along with the HotWired website. “Wired described the revolution,” it boasted. “HotWired was the revolution.” It was launched in the same month the Netscape team was beginning to assemble. Only 18 months later Netscape was worth billions of dollars. Things were moving that fast.

In time, the team in PDU made friends with three of the people associated with Wired. They were the founders, Louis Rossetto, and Jane Metcalfe; and the columnist Nicholas Negroponte, who was based at the Massachusetts Institute of Technology and who wrote mindblowing columns predicting such preposterous things as wristwatches which would “migrate from a mere timepiece today to a mobile command-and-control center tomorrow . . . an all-in-one, wrist-mounted TV, computer, and telephone.”

As if.

Both Rossetto and Negroponte were, in their different ways, prophets. Rossetto was a hot booking for TV talk shows, where he would explain to baffled hosts what the information superhighway meant. He’d tell them how smart the internet was, and how ethical. Sure, it was a “dissonance amplifier.” But it was also a “driver of the discussion” towards the real. You couldn’t mask the truth in this new world, because someone out there would weigh in with equal force. Mass media was one-way communication. The guy with the antenna could broadcast to billions, with no feedback loop. He could dominate. But on the internet every voice was going to be equal to every other voice.

“Everything you know is wrong,” he liked to say. “If you have a preconceived idea of how the world works, you’d better reconsider it.”

Negroponte, 50-something, East Coast gravitas to Rossetto’s Californian drawl, was working on a book, Being Digital, and was equally passionate in his evangelism. His mantra was to explain the difference between atoms — which make up the physical artifacts of the past — and bits, which travel at the speed of light and would be the future. “We are so unprepared for the world of bits . . . We’re going to be forced to think differently about everything.”

I bought the drinks and listened.

Over dinner in a North London restaurant, Negroponte started with convergence — the melting of all boundaries between TV, newspapers, magazines, and the internet into a single media experience — and moved on to the death of copyright, possibly the nation state itself. There would be virtual reality, speech recognition, personal computers with inbuilt cameras, personalized news. The entire economic model of information was about to fall apart. The audience would pull rather than wait for old media to push things as at present. Information and entertainment would be on demand. Overly hierarchical and status-conscious societies would rapidly erode. Time as we knew it would become meaningless — five hours of music would be delivered to you in less than five seconds. Distance would become irrelevant. A UK paper would be as accessible in New York as it was in London.

Writing 15 years later in the Observer, the critic John Naughton compared the begetter of the world wide web, Sir Tim Berners-Lee, with the seismic disruption five centuries earlier caused by the invention of movable type. Just as Gutenberg had no conception of his invention’s eventual influence on religion, science, systems of ideas, and democracy, so — in 2008 — “it will be decades before we have any real understanding of what Berners-Lee hath wrought.”

The entire economic model of information was about to fall apart.

And so I decided to go to America with the leader of the PDU team, Tony Ageh, and see the internet for myself. A 33-year-old “creative,” Ageh had had exactly one year’s experience in media — as an advertising copy chaser for The Home Organist magazine — before joining the Guardian. I took with me a copy of The Internet for Dummies. Thus armed, we set off to America for a four-day, four-city tour.

In Atlanta, we found the Atlanta Journal-Constitution (AJC), which was considered a thought leader in internet matters, having joined the Prodigy Internet Service, an online service offering subscribers information over dial-up 1,200 bit/second modems. After four months the internet service had 14,000 members, paying 10 cents a minute to access online banking, messaging, full webpage hosting and live share prices.

The AJC business plan envisaged building to 35,000 or 40,000 by year three. But that time, they calculated, they would be earning $3.3 million in subscription fees and $250,000 a year in advertising. “If it all goes to plan,’ David Scott, the publisher, Electronic Information Service, told us, ‘it’ll be making good money. If it goes any faster, this is a real business.”

We also met Michael Gordon, the managing editor. “The appeal to the management is, crudely, that it is so much cheaper than publishing a newspaper,” he said.

We wrote it down.

“We know there are around 100,000 people in Atlanta with PCs. There are, we think, about one million people wealthy enough to own them. Guys see them as a toy; women see them as a tool. The goldmine is going to be the content, which is why newspapers are so strongly placed to take advantage of this revolution. We’re out to maximize our revenue by selling our content any way we can. If we can sell it on CD-ROM or TV as well, so much the better.”

“Papers? People will go on wanting to read them, though it’s obviously much better for us if we can persuade them to print them in their own homes. They might come in customized editions. Edition 14B might be for females living with a certain income.”

It was heady stuff.

From Atlanta we hopped up to New York to see the Times’s online service, @Times. We found an operation consisting of an editor plus three staffers and four freelancers. The team had two PCs, costing around $4,000 each. The operation was confident, but small.

The @Times content was weighted heavily towards arts and leisure. The opening menus offered a panel with about 15 reviews of the latest films, theatre, music, and books – plus book reviews going back two years. The site offered the top 15 stories of the day, plus some sports news and business.

There was a discussion forum about movies, with 47 different subjects being debated by 235 individual subscribers. There was no archive due to the fact that — in one of the most notorious newspaper licensing cock-ups in history — the NYT in 1983 had given away all rights to its electronic archive (for all material more than 24 hours old) in perpetuity to Mead/Lexis.

That deal alone told you how nobody had any clue what was to come.

We sat down with Henry E. Scott, the group director of @Times. “Sound and moving pictures will be next. You can get them now. I thought about it the other day, when I wondered about seeing 30 seconds of The Age of Innocence. But then I realized it would take 90 minutes to download that and I could have seen more or less the whole movie in that time. That’s going to change.”

But Scott was doubtful about the lasting value of what they were doing — at least, in terms of news. “I can’t see this replacing the news- paper,” he said confidently. “People don’t read computers unless it pays them to, or there is some other pressing reason. I don’t think anyone reads a computer for pleasure. The San Jose Mercury [News] has put the whole newspaper online. We don’t think that’s very sensible. It doesn’t make sense to offer the entire newspaper electronically.”

We wrote it all down.

“I can’t see the point of news on-screen. If I want to know about a breaking story I turn on the TV or the radio. I think we should only do what we can do better than in print. If it’s inferior than the print version there’s no point in doing it.”

Was there a business plan? Not in Scott’s mind. “There’s no way you can make money out of it if you are using someone else’s server. I think the LA Times expects to start making money in about three years’ time. We’re treating it more as an R & D project.”


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From New York we flitted over to Chicago to see what the Tribune was up to. In its 36-storey Art Deco building — a spectacular monument to institutional self-esteem — we found a team of four editorial and four marketing people working on a digital service, with the digital unit situated in the middle of the newsroom. The marketeers were beyond excited about the prospect of being able to show houses or cars for sale and arranged a demonstration. We were excited, too, even if the pictures were slow and cumbersome to download.

We met Joe Leonard, associate editor. “We’re not looking at Chicago Online as a money maker. We’ve no plans even to break even at this stage. My view is simply that I’m not yet sure where I’m going, but I’m on the boat, in the water — and I’m ahead of the guy who is still standing on the pier.”

Reach before revenue.

Finally we headed off to Boulder, Colorado, in the foothills of the Rockies, where Knight Ridder had a team working on their vision of the newspaper of tomorrow. The big idea was, essentially, what would become the iPad — only the team in Boulder hadn’t got much further than making an A4 block of wood with a “front page” stuck on it. The 50-something director of the research centre, Roger Fidler, thought the technology capable of realizing his dream of a ‘personal information appliance’ was a couple of years off.

Tony and I had filled several notebooks. We were by now beyond tired and talked little over a final meal in an Italian restaurant beneath the Rocky Mountains.

We had come. We had seen the internet. We were conquered.

* * *

Looking back from the safe distance of nearly 25 years, it’s easy to mock the fumbling, wildly wrong predictions about where this new beast was going to take the news industry. We had met navigators and pioneers. They could dimly glimpse where the future lay. Not one of them had any idea how to make a dime out of it, but at the same time they intuitively sensed that it would be more reckless not to experiment. It seemed reasonable to assume that — if they could be persuaded to take the internet seriously — their companies would dominate in this new world, as they had in the old world.

We were no different. After just four days it seemed blindingly obvious that the future of information would be mainly digital. Plain old words on paper — delivered expensively by essentially Victorian production and distribution methods — couldn’t, in the end, compete. The future would be more interactive, more image-driven, more immediate. That was clear. But how on earth could you graft a digital mindset and processes onto the stately ocean liner of print? How could you convince anyone that this should be a priority when no one had yet worked out how to make any money out of it? The change, and therefore the threat, was likely to happen rapidly and maybe violently. How quickly could we make a start? Or was this something that would be done to us?

In a note for Peter Preston on our return I wrote, “The internet is fascinating, intoxicating . . . it is also crowded out with bores, nutters, fanatics and middle managers from Minnesota who want the world to see their home page and CV. It’s a cacophony, a jungle. There’s too much information out there. We’re all overloaded. You want someone you trust to fillet it, edit it and make sense of it for you. That’s what we do. It’s an opportunity.”

Looking back from the safe distance of nearly 25 years, it’s easy to mock the fumbling, wildly wrong predictions about where this new beast was going to take the news industry.

I spent the next year trying to learn more and then the calendar clicked on to 1995 — The Year the Future Began, at least according to a recent book by the cultural historian W. Joseph Campbell, who used the phrase as his book title twenty years later. It was the year Amazon.com, eBay, Craigslist, and Match.com established their presence online. Microsoft spent $300m launching Windows 95 with weeks of marketing hype, spending millions for the rights to the Rolling Stones hit “Start Me Up,” which became the anthem for the Windows 95 launch.

Cyberspace — as the cyber dystopian Evgeny Morozov recalled, looking back on that period — felt like space itself. “The idea of exploring cyberspace as virgin territory, not yet colonized by governments and corporations, was romantic; that romanticism was even reflected in the names of early browsers (‘Internet Explorer,’ ‘Netscape Navigator’).”

But, as Campbell was to reflect, “no industry in 1995 was as ill-prepared for the digital age, or more inclined to pooh-pooh the disruptive potential of the Internet and World Wide Web, than the news business.” It suffered from what he called “innovation blindness” — “an inability, or a disinclination to anticipate and understand the consequences of new media technology.”

1995 was, then, the year the future began. It happened also to be the year in which I became editor of the Guardian.

* * *

I was 41 and had not, until very recently, really imagined this turn of events. My journalism career took a traditional enough path. A few years reporting; four years writing a daily diary column; a stint as a feature writer — home and abroad. In 1986 I left the Guardian to be the Observer’s television critic. When I rejoined the Guardian I was diverted towards a route of editing — launching the paper’s Saturday magazine followed by a daily tabloid features section and moving to be deputy editor in 1993. Peter Preston — unshowy, grittily obstinate, brilliantly strategic — looked as if he would carry on editing for years to come. It was a complete surprise when he took me to the basement of the resolutely unfashionable Italian restaurant in Clerkenwell he favored, to tell me he had decided to call it a day.

On most papers the proprietor or chief executive would find an editor and take him or her out to lunch to do the deal. On the Guardian — at least according to tradition dating back to the mid-70s — the Scott Trust made the decision after balloting the staff, a process that involved manifestos, pub hustings, and even, by some candidates, a little frowned-on campaigning.

I supposed I should run for the job. My mission statement said I wanted to boost investigative reporting and get serious about digital. It was, I fear, a bit Utopian. I doubt much of it impressed the would-be electorate. British journalists are programmed to skepticism about idealistic statements concerning their trade. Nevertheless, I won the popular vote and was confirmed by the Scott Trust after an interview in which I failed to impress at least one Trustee with my sketchy knowledge of European politics. We all went off for a drink in the pub round the back of the office. A month later I was editing.

“Fleet Street,” as the UK press was collectively called, was having a torrid time, not least because the biggest beast in the jungle, Rupert Murdoch, had launched a prolonged price war that was playing havoc with the economics of publishing. His pockets were so deep he could afford to slash the price of The Times almost indefinitely — especially if it forced others out of business.

Reach before revenue — as it wasn’t known then.

The newest kid on the block, the Independent, was suffering the most. To their eyes, Murdoch was behaving in a predatory way. We calculated the Independent titles were losing around £42 million (nearly £80 million in today’s money). Murdoch’s Times, by contrast, had seen its sales rocket 80 per cent by cutting its cover prices to below what it cost to print and distribute. The circulation gains had come at a cost — about £38 million in lost sales revenue. But Murdoch’s TV business, BSkyB, was making booming profits and the Sun continued to throw off huge amounts of cash. He could be patient.

But how on earth could you graft a digital mindset and processes onto the stately ocean liner of print.

The Telegraph had been hit hard — losing £45 million in circulation revenues through cutting the cover price by 18 pence. The end of the price war left it slowly clawing back lost momentum, but it was still £23 million adrift of where it had been the previous year. Murdoch — as so often — had done something bold and aggressive. Good for him, not so good for the rest of us. Everyone was tightening their belts in different ways. The Independent effectively gave up on Scotland. The Guardian saved a million a year in newsprint costs by shaving half an inch off the width of the paper.

The Guardian, by not getting into the price war, had “saved” around £37 million it would otherwise have lost. But its circulation had been dented by about 10,000 readers a day. Moreover, the average age of the Guardian reader was 43 — something that pre-occupied us rather a lot. We were in danger of having a readership too old for the job advertisements we carried.

Though the Guardian itself was profitable, the newspaper division was losing nearly £12 million (north of £21 million today). The losses were mainly due to the sister Sunday title, the Observer, which the Scott Trust had purchased as a defensive move against the Independent in 1993. The Sunday title had a distinguished history, but was hemorrhaging cash: £11 million losses.

Everything we had seen in America had to be put on hold for a while. The commercial side of the business never stopped reminding us that only three percent of households owned a PC and a modem.

* * *

But the digital germ was there. My love of gadgets had not extended to understanding how computers actually worked, so I commissioned a colleague to write a report telling me, in language I could understand, how our computers measured up against what the future would demand. The Atex system we had installed in 1987 gave everyone a dumb terminal on their desk — little more than a basic word processor. It couldn’t connect to the internet, though there was a rudimentary internal messaging system. There was no word count or spellchecker and storage space was limited. It could not be used with floppy disks or CD-ROMs. Within eight years of purchase it was already a dinosaur.

There was one internet connection in the newsroom, though most reporters were unaware of it. It was rumored that downstairs a bloke called Paul in IT had a Mac connected to the internet through a dial-up modem. Otherwise we were sealed off from the outside world.

Some of these journalist geeks began to invent Heath Robinson solutions to make the inadequate kit in Farringdon Road to do the things we wanted in order to produce a technology website online. Tom Standage — he later became deputy editor of the Economist, but then was a freelance tech writer — wrote some scripts to take articles out of Atex and format them into HTML so they could be moved onto the modest Mac web server — our first content management system, if you like. If too many people wanted to read this tech system at once the system crashed. So Standage and the site’s editor, Azeem Azhar, would take it in turns sitting in the server room in the basement of the building rebooting the machines by hand — unplugging them and physically moving the internet cables from one machine to another.

What would the future look like? We imagined personalized editions, even if we had not the faintest clue how to produce them. We guessed that readers might print off copies of the Guardian in their homes — and even toyed with the idea of buying every reader a printer. There were glimmers of financial hope. Our readers were spending £56 million a year buying the Guardian but we retained none of it: the money went on paper and distribution. In the back of our minds we ran calculations about how the economics of newspapers would change if we could save ourselves the £56 million a year “old world” cost.

By March 1996, ideas we’d hatched in the summer of 1995 to graft the paper onto an entirely different medium were already out of date. That was a harbinger of the future.

On top of editing, the legal entanglements sometimes felt like a full-time job on their own. Trying to engineer a digital future for the Guardian felt like a third job. There were somehow always more urgent issues. By March 1996, ideas we’d hatched in the summer of 1995 to graft the paper onto an entirely different medium were already out of date. That was a harbinger of the future. No plans in the new world lasted very long.

It was now apparent that we couldn’t get away with publishing selective parts of the Guardian online. Other newspapers had shot that fox by pushing out everything. We were learning about the connectedness of the web — and the IT team tentatively suggested that we might use some “offsite links” to other versions of the same story to save ourselves the need to write our own version of everything. This later became the mantra of the City University of New York (CUNY) digital guru Jeff Jarvis — “Do what you do best, and link to the rest.”

We began to grapple with numerous basic questions about the new waters into which we were gingerly dipping our toes.

Important question: Should we charge?

The Times and the Telegraph were both free online. A March 1996 memo from Bill Thompson, a developer who had joined the Guardian from Pipex, ruled it out:

I do not believe the UK internet community would pay to read an online edition of a UK newspaper. They may pay to look at an archive, but I would not support any attempt to make the Guardian a subscription service online . . . It would take us down a dangerous path.

In fact, I believe that the real value from an online edition will come from the increased contact it brings with our readers: online newspapers can track their readership in a way that print products never can, and the online reader can be a valuable commodity in their own right, even if they pay nothing for the privilege.

Thompson was prescient about how the overall digital economy would work — at least for players with infinitely larger scale and vastly more sophisticated technology.

What time of day should we publish?

The electronic Telegraph was published at 8 a.m. each day — mainly because of its print production methods. The Times, more automated, was available as soon as the presses started rolling. The Guardian started making some copy available from first edition through to the early hours. It would, we were advised, be fraught with difficulties to publish stories at the same time they were ready for the press.

Why were we doing it anyway?

Thompson saw the dangers of cannibalization, that readers would stop buying the paper if they could read it for free online. It could be seen as a form of marketing. His memo seemed ambivalent as to whether we should venture into this new world at all:

The Guardian excels in presenting information in an attractive easy to use and easy to navigate form. It is called a “broadsheet newspaper.” If we try to put the newspaper on-line (as the Times has done) then we will just end up using a new medium to do badly what an old medium does well. The key question is whether to make the Guardian a website, with all that entails in terms of production, links, structure, navigational aids etc. In summer 1995 we decided that we would not do this.

But was that still right a year later? By now we had the innovation team — PDU — still in the basement of one building in Farringdon Road, and another team in a Victorian loft building across the way in Ray Street. We were, at the margins, beginning to pick up some interesting fringe figures who knew something about computers, if not journalism. But none of this was yet pulling together into a coherent picture of what a digital Guardian might look like.

An 89-page business plan drawn up in October 1996 made it plain where the priorities lay: print.

We wanted to keep growing the Guardian circulation — aiming a modest increase to 415,000 by March 2000 — which would make us the ninth-biggest paper in the UK — with the Observer aiming for 560,000 with the aid of additional sections. A modest investment of £200,000 a year in digital was dwarfed by an additional £6 million cash injection into the Observer, spread over three years.

As for “on-line services” (we were still hyphenating it) we did want “a leading-edge presence” (whatever that meant), but essentially we thought we had to be there because we had to be there. By being there we would learn and innovate and — surely? — there were bound to be commercial opportunities along the road. It wasn’t clear what.

We decided we might usefully take broadcasting, rather than print, as a model — emulating its “immediacy, movement searchability and layering.”

If this sounded as if we were a bit at sea, we were. We hadn’t published much digitally to this point. We had taken half a dozen meaty issues — including parliamentary sleaze, and a feature on how we had continued to publish on the night our printing presses had been blown up by the IRA — and turned them into special reports.

It is a tribute to our commercial colleagues that they managed to pull in the thick end of half a million pounds to build these websites. Other companies’ marketing directors were presumably like ours — anxious about the youth market and keen for their brands to feel “cool.” In corporate Britain in 1996, there was nothing much cooler than the internet, even if not many people had it, knew where to find it or understood what to do with it.

* * *

The absence of a controlling owner meant we could run the Guardian in a slightly different way from some papers. Each day began with a morning conference open to anyone on the staff. In the old Farringdon Road office, it was held around two long narrow tables in the editor’s office — perhaps 30 or 40 people sitting or standing. When we moved to our new offices at Kings Place, near Kings Cross in North London, we created a room that was, at least theoretically, less hierarchical: a horseshoe of low yellow sofas with a further row of stools at the back. In this room would assemble a group of journalists, tech developers and some visitors from the commercial departments every morning at about 10 a.m. If it was a quiet news day we might expect 30 or so. On big news days, or with an invited guest, we could host anything up to 100.

A former Daily Mail journalist, attending his first morning conference, muttered to a colleague in the newsroom that it was like Start the Week — a Monday morning BBC radio discussion program. All talk and no instructions. In a way, he was right: It was difficult, in conventional financial or efficiency terms, to justify 50 to 60 employees stopping work to gather together each morning for anything between 25 and 50 minutes. No stories were written during this period, no content generated.

But something else happened at these daily gatherings. Ideas emerged and were kicked around. Commissioning editors would pounce on contributors and ask them to write the thing they’d just voiced. The editorial line of the paper was heavily influenced, and sometimes changed, by the arguments we had. The youngest member of staff would be in the same room as the oldest: They would be part of a common discussion around news. By a form of accretion and osmosis an idea of the Guardian was jointly nourished, shared, handed down, and crafted day by day.

You might love the Guardian or despise it, but it had a definite sense of what it believed in and what its journalism was.

It led to a very strong culture. You might love the Guardian or despise it, but it had a definite sense of what it believed in and what its journalism was. It could sometimes feel an intimidating meeting — even for, or especially for, the editor. The culture was intended to be one of challenge: If we’d made a wrong decision, or slipped up factually or tonally, someone would speak up and demand an answer. But challenge was different from blame: It was not a meeting for dressing downs or bollockings. If someone had made an error the previous day we’d have a post-mortem or unpleasant conversation outside the room. We’d encourage people to want to contribute to this forum, not make them fear disapproval or denunciation.

There was a downside to this. It could, and sometimes did, lead to a form of group-think. However herbivorous the culture we tried to nurture, I was conscious of some staff members who felt awkward about expressing views outside what we hoped was a  fairly broad consensus. But, more often, there would be a good discussion on two or three of the main issues of the day. We encouraged specialists or outside visitors to come in and discuss breaking stories. Leader writers could gauge the temperature of the paper before penning an editorial. And, from time to time, there would be the opposite of consensus: Individuals, factions, or groups would come and demand we change our line on Russia, bombing in Bosnia; intervention in Syria; Israel, blood sports, or the Labor leadership.

The point was this: that the Guardian was not one editor’s plaything or megaphone. It emerged from a common conversation — and was open to internal challenge when editorial staff felt uneasy about aspects of our journalism or culture.

* * *

Within two years — slightly uncomfortable at the power I had acquired as editor — I gave some away. I wanted to make correction a natural part of the journalistic process, not a bitterly contested post-publication battleground designed to be as difficult as possible.

We created a new role on the Guardian: a readers’ editor. He or she would be the first port of call for anyone wanting to complain about anything we did or wrote. The readers’ editor would have daily space in the paper — off-limits to the editor — to correct or clarify anything and would also have a weekly column to raise broader issues of concern. It was written into the job description that the editor could not interfere. And the readers’ editor was given the security that he/she could not be removed by the editor, only by the Scott Trust.

On most papers editors had sat in judgment on themselves. They commissioned pieces, edited and published them — and then were supposed neutrally to assess whether their coverage had, in fact, been truthful, fair, and accurate. An editor might ask a colleague — usually a managing editor — to handle a complaint, but he/she was in charge from beginning to end. It was an autocracy. That mattered even more in an age when some journalism was moving away from mere reportage and observation to something closer to advocacy or, in some cases, outright pursuit.

Allowing even a few inches of your own newspaper to be beyond your direct command meant that your own judgments, actions, ethical standards and editorial decisions could be held up to scrutiny beyond your control. That, over time, was bound to change your journalism. Sunlight is the best disinfectant: that was the journalist-as-hero story we told about what we do. So why wouldn’t a bit of sunlight be good for us, too?

The first readers’ editor was Ian Mayes, a former arts and obituaries editor then in his late 50s. We felt the first person in the role needed to have been a journalist — and one who would command instant respect from a newsroom which otherwise might be somewhat resistant to having their work publicly critiqued or rebutted. There were tensions and some resentment, but Ian’s experience, fairness and flashes of humor eventually won most people round.

One or two of his early corrections convinced staff and readers alike that he had a light touch about the fallibility of journalists:

In our interview with Sir Jack Hayward, the chairman of Wolverhampton Wanderers, page 20, Sport, yesterday, we mistakenly attributed to him the following comment: “Our team was the worst in the First Division and I’m sure it’ll be the worst in the Premier League.” Sir Jack had just declined the offer of a hot drink. What he actually said was: “Our tea was the worst in the First Division and I’m sure it’ll be the worst in the Premier League.” Profuse apologies.

In an article about the adverse health effects of certain kinds of clothing, pages 8 and 9, G2, August 5, we omitted a decimal point when quoting a doctor on the optimum temperature of testicles. They should be 2.2 degrees Celsius below core body temperature, not 22 degrees lower.

But in his columns he was capable of asking tough questions about our editorial decisions —  often prompted by readers who had been unsettled by something we had done. Why had we used a shocking picture which included a corpse? Were we careful enough in our language around mental health or disability? Why so much bad language in the Guardian? Were we balanced in our views of the Kosovo conflict? Why were Guardian journalists so innumerate? Were we right to link to controversial websites?

In most cases Mayes didn’t come down on one side or another. He would often take readers’ concerns to the journalist involved and question them — sometimes doggedly — about their reasoning. We learned more about our readers through these interactions; and we hoped that Mayes’s writings, candidly explaining the workings of a newsroom, helped readers better understand our thinking and processes.

It was, I felt, good for us to be challenged in this way. Mayes was invaluable in helping devise systems for the “proper” way to correct the record. A world in which — to coin a phrase —  you were “never wrong for long” posed the question of whether you went in for what Mayes termed “invisible mending.” Some news organizations would quietly amend whatever it was that they had published in error, no questions asked. Mayes felt differently: The act of publication was something on the record. If you wished to correct the record, the correction should be visible.

But we had some inkling that the iron grip of centralized control that a newspaper represented was not going to last.

We were some years off the advent of social media, in which any error was likely to be pounced on in a thousand hostile tweets. But we had some inkling that the iron grip of centralized control that a newspaper represented was not going to last.

I found liberation in having created this new role. There were few things editors can enjoy less than the furious early morning phone call or email from the irate subject of their journalism. Either the complainant is wrong — in which case there is time wasted in heated self-justification; or they’re right, wholly or partially. Immediately you’re into remorseful calculations about saving face. If readers knew we honestly and rapidly — even immediately — owned up to our mistakes they should, in theory, trust us more. That was the David Broder theory, and I bought it. Readers certainly made full use of the readers’ editor’s existence. Within five years Mayes was dealing with around 10,000 calls, emails, and letters a year — leading to around 1,200 corrections, big and small. It’s not, I think, that we were any more error-prone than other papers. But if you win a reputation for openness, you’d better be ready to take it as seriously as your readers will.

Our journalism became better. If, as a journalist, you know there are a million sleuth-eyed editors out there waiting to leap on your tiniest mistake, it makes you more careful. It changes the tone of your writing. Our readers often know more than we do. That became a mantra of the new world, coined by the blogger and academic Dan Gillmor, in his 2004 book We the Media8 but it was already becoming evident in the late 1990s.

The act of creating a readers’ editor felt like a profound recognition of the changing nature of what we were engaged in. Journalism was not an infallible method guaranteed to result in something we would proclaim as The Truth — but a more flawed, tentative, iterative and interactive way of getting towards something truthful.

Admitting that felt both revolutionary and releasing.

***

Excerpted from Breaking News: The Remaking of Journalism and Why It Matters Now by Alan Rusbridger. Published Farrar, Straus and Giroux November 27, 2018. Copyright © 2018 by Alan Rusbridger. All rights reserved.

Longreads Editor: Aaron Gilbreath

Faith and Reproductive Justice Are Not in Opposition

Illustration by Chloe Cushman

Danielle A. Jackson | Longreads | March 2019 | 7 minutes (1,853 words)

“The patriarchy begins at home,” acclaimed Atlanta-based novelist Tayari Jones told the Atlantic last year. “They call it ‘patriarchy’ because it’s about your father and your brothers and your family.” My brother became a conservative Republican in the late ’80s due in part to a strong moral opposition to abortion. He’s 16 years older than me, and one of few men in our family. We were raised in the same missionary Baptist church in North Memphis our family belonged to for three generations. I was baptized and went to Sunday School there; my grandmother had been a white glove-wearing, note-taking member of the Baptist Training Union 50 years before. They taught Baptist doctrine to congregants. I found pages of her meticulous notes in a closet in my auntie’s house decades after she died. Despite years of service and prominent roles in the church, women couldn’t sit in its pulpit, much less aspire to ultimate leadership. In all of my time there, I can’t even recall having a woman from another congregation speak to us as visiting pastor.

The seeds of whatever belief system my brother came to uphold must have been planted in that sanctuary. Later, when I was a teenager who’d developed her own thoughts on the matter, we spoke about the biblical underpinnings of his values. We didn’t talk about our grandmother, who may have had an abortion in the ’50s when she became pregnant for the ninth time. Or our mother, who, with me, had a troubled delivery, with preeclampsia, induction, and a caesarian section. I spent my first days in a neonatal ICU. My mother was 21 when my brother was born and 37 with me — an “advanced maternal age.” By the time my brother and I were talking about the “sanctity of life,” it was the ’90s; yet, even now, when male pundits and politicians speak about pregnancy, abortion, and God, I do not hear a concern for the lives and experiences of would-be mothers, for women, that is as strong as their concern for the unborn.

Attorney and scholar of race, gender, and the law, Dorothy Roberts, describes “maternal-fetal conflict,” as “policies that seek to protect the fetus while disregarding the humanity of the mother.” It’s a concept that helps explain how many of the same states with the most restricted access to abortion care have also refused to expand Medicaid, denying uninsured, low income people access to contraceptives and other healthcare services. It helps explain how rates of maternal mortality have increased while rates of infant mortality have fallen.

It’s likely, since Brett Kavanaugh replaced Anthony Kennedy and the Supreme Court’s ideological balance shifted, that federal protections guaranteed with Roe vs. Wade will disappear. Several cases that would prompt its annulment could make it onto the Court’s docket. Many people already effectively live in a post-Roe future. In states throughout the South and Midwest, including my home state of Tennessee, more than 90% of counties have no clinics that provide abortion services. Mississippi and six other states are down to a single one. The Hyde Amendment prohibits use of federal Medicaid funds for elective abortions; 11 states restrict abortion coverage in private insurance. Twenty-seven require waiting periods of 24 to 72 hours, meaning two visits to a provider that is possibly already a prohibitive distance away.

New York’s Reproductive Health Act passed on January 22, 2019, the 46th anniversary of Roe v. Wade. It codified the Supreme Court decision into state law, removed abortion from the criminal code, and relaxed some restrictions on abortions after 24 weeks. Last month, Virginia’s legislature considered a bill that would also expand abortion access at the state level. Since then, the phrase “late term” abortion, an imprecise, lightning rod of a term used to describe a set of complicated procedures that account for less than 2% of abortions, shot through the discourse to, it seems, reignite a moral conversation about abortion in general. New York and Virginia are part of a rash of states that rushed to pass bills clarifying their positions. On February 20, the governor of Arkansas signed the “Human Life Protection Act”; it will “abolish abortion” in the state, except in cases where the mother’s life is in danger. Tennessee’s legislature introduced a similar bill in February. Both would become effective should Roe v. Wade, or its supporting decisions, be nullified. Mississippi, Louisiana, North Dakota and South Dakota already have comparable “trigger laws” in place.


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* * *

“We lose people when we center and focus on abortion,” Jalessah Jackson told me on a phone call from Atlanta. She’s the Georgia Coordinator for SisterSong, a national, membership-based network of organizers focused on reproductive rights. Founded in 1997, one of SisterSong’s main aims is organizing in support of people all along the gender spectrum who are living in the South.

A major priority for SisterSong is “culture shift” campaigns, which develop partnerships with faith organizations and leaders. “We recognize the role of the church in people’s lives,” she said, so their organizers “meet with progressive church leaders to talk about their responsibility in making sure their congregation is living and thriving. They should attend to the part of their congregation that might want to have children as well as those that might not want to.”

Jackson and team hope to “change narratives,” because many people “think faith and reproductive justice are in opposition, and they’re not.” Indeed, the Southern Christian Leadership Conference (SCLC), started by a coalition of ministers after the successful Montgomery Bus Boycott and led, at one point, by Dr. Martin Luther King, Jr., wrote a policy document for the federal government’s family planning program in the mid-60s. Before that, in the ’30s, W.E.B. DuBois thought black churches should invite leaders of birth control organizations to speak to their congregations. DuBois had a progressive-era classism then, and believed in population control especially among the “least intelligent and fit.” But there’s something to his call for “a more liberal attitude” within the black church that remains salient. 

According to Loretta J. Ross, an activist and one of the pioneers of the concept, and historian Rickie Solinger, the core of reproductive justice is the right to have a child or not, and the right to parent children in safe and healthy environments. Using reproductive justice as a frame for thinking about women’s health exposes the limits of the pro-life / pro-choice binary. It makes room for concerns about mass incarceration, public education, affordable housing, air pollution, and the ability to earn a living wage — all of which influence what choices people actually have, and determine whether the children they carry to term are able to thrive.

Nearly 60% of women who terminate pregnancies are already mothers. About half of patients seeking abortion care live below the poverty level. Black women in the US are almost three times more likely than white women to have abortions; Latinas have them nearly twice as often as whites. Since a growing majority of US blacks reside in the South, and poverty rates for blacks, Latinx, and indigenous people double that of whites, abortion access is a “race issue,” and a Roe annulment would disproportionately affect brown and black people. Many black pro-life organizations and church congregations have co-opted the language of progressive movements to buttress their opposition to abortion, linking reproductive rights and family planning with genocide. It’s an old but powerful strain of thinking that acknowledges medical racism and the early associations of Margaret Sanger, a founder of Planned Parenthood, with leading eugenicists. But it fails to note Sanger’s reliance on W.E.B. DuBois’ research, and it does not account for the lived experiences or needs of actual women.

Nikia Grayson, certified nurse midwife and director of midwifery care at Choices, a reproductive health center in downtown Memphis, told me their providers like to “talk about all of a woman’s options,” to unearth and address what kind of care she needs. They aim to provide “high quality, non-judgmental” healthcare in which they remove the stigma from abortion and serve the needs of the city’s LGBTIA population. They are one of few clinics providing the HIV preventative medications PrEP and PEP in a city that is eighth in the country for rates of new HIV diagnoses.

Choices is a model of full spectrum reproductive care, offering prenatal and postpartum care, pap smears, pelvic exams, STI screening and advice, and (through coordination with a local rape crisis center) treatment specifically for sexual assault survivors, all under one roof. It’s the midwifery model, in which women are attended to “from menarche to menopause.” Abortions are also provided at the facility. One of only two back certified nurse midwives in Memphis, Grayson said the majority of Choices’ patients pay for their services at least partially with Medicaid, and the center often raises funds to cover what the state will not. If all goes according to plan, later this year they’ll open the city’s first standalone birthing center, where women who could not otherwise afford a home birth can have an alternative to hospital delivery. Advisers to the World Health Organization and the UN Population Fund recommend “integrated comprehensive sexual and reproductive health services” like this “for women and girls to enjoy their human rights.” It decreases the likelihood of unintended pregnancies, addressing concerns about abortion closer to the root.

I asked Grayson about church groups, and she said Choices receives support from social justice oriented congregations, like Christ Missionary Baptist Church. “They understand that the work Choices does saves lives.” Christ Missionary’s senior pastor, Dr. Gina Stewart, is one of the first women to lead a Baptist congregation in the city and its surrounding areas.

If Roe is dying, it is, so far, a slow burning death, with gasps for breath and short, hopeful bouts of recovery. Several weeks ago, Chief Justice John Roberts delivered the decisive vote in blocking a law in Louisiana that would have further restricted abortion access in the state; the week after, the Trump administration published a “family planning rule” that would block providers who provide or counsel on abortions (such as Planned Parenthood and Choices) from access to certain federal funds. It is is helpful to note how institutions like Planned Parenthood, Choices and SisterSong already do their work in a climate of opposition and disinformation. “I think there’s a lot of misunderstanding about abortion.” Jaleesah Jackson said. The disinformation comes from everywhere, nowhere, and the top — the president falsely claimed in his latest state of the union address that later term abortions “rip babies from the mother’s womb moments from birth.” As Jackson said, “SisterSong advocates for comprehensive sex education, and comprehensive sex education would cover abortion. All genders, all folks need access to this information because they’re all charged with the responsibility of making decisions about their reproductive lives.”

But abortion is, in many ways, beside the point. “We’re autonomous human beings.” Jackson told me. “And part of having bodily autonomy is being able to make whatever reproductive health decisions we deem fit for ourselves and our lives and for our families.”

After the Tsunami

Annykos / Getty

Matthew Komatsu | LongreadsMarch 2019 | 24 minutes (6,092 words)

This piece was supported by the Pulitzer Center. 

Ichi (One)

Obā-san tasted ash. Yes: ash and dust. Her youngest son’s kanji and hiragana on paper could not assuage the bitter news the letter delivered: that her youngest son would not return from America to his hometown of Kesennuma, Japan. He would stay to marry the American woman who carried his child. Dishonor. Shame. Betrayal. And I was the ash she tasted: the end of the pure line of the Komatsu name. Nothing more than an accidental flutter in the brine of my mother’s womb.

My grandmother would not have considered this metaphor of the sea, despite the proximity of her home to it, the wind-borne scent of the waterfront fish market and processing plants mere blocks away, burbling down the streets, seeping through the window and door cracks of her home. And beyond, the vast blue-gray of the Pacific Ocean, heaving and rolling the life it contained. She would not have thought of the sea’s power to both create and destroy.

***

A soccer ball washes ashore on Middleton Island in the Gulf of Alaska. On it, handwritten script in permanent marker that identifies its origin as a grade school in Rikuzentakata, Japan, 30 minutes north of Kesennuma. Its owner, Misaki Murakami, survived the tsunami but his family lost their home. It is a personal effect recovered from his home. On one of the panels are kanji characters inscribed by a classmate that read Ganbatte. Good luck.

***

I can only imagine what changed Obā’s heart. Perhaps it was my grandfather. According to my father, Ojī was more sympathetic. It was Ojī who responded to my father’s letter to say that he understood. Or maybe the simple need of a grandparent to hold her grandchild eroded her pride. But these are all, in a way, little fictions: my American need to emote in conflict with a Japanese inclination to accept.

Regardless, Obā and Ojī came to the United States. I wonder what they thought when they held this chubby black-haired infant boy, whether they struggled to pronounce my English first name. What it felt like to stare into the deep, brown eyes of a grandchild whose blood ran mixed. Or if any of this mattered at all.

What I do know: When Ojī and Obā journeyed halfway across the globe to the unlikely destination of Duluth, Minnesota, they didn’t know my parents arranged to leave me with a family friend at the beginning of a cross-country road trip across America that doubled as both honeymoon and getting-to-know-the-in-laws. When Ojī said goodbye to me, he wept. It was the last time we were together and the only time my dad saw his own father cry. My grandfather died in Japan, in 1987.

The only Japanese uttered in my home was spoken into the telephone on holidays. On those days, I rushed to answer the phone in the hope of hearing the voices of my Japanese relatives. Moshi moshi, came the greeting. When I answered in English, the caller usually responded, Ahhhhh… Toshifumi-san?

Dad, for you.

If my mother answered, the single phrase she knew: Chōttō matte, kudasai. One moment, please. I would sit on the brown shag carpet speckled with gold and red and yellow, my back to the heat vent, shirt lifted so the hot air blew up my skin and ruffled the black hairs on my neck. The book on my lap stayed open to the same page as I listened to one half of a conversation, mouthed words whose accented syllables I will never utter with any meaning. A pause for the delay, then the muffled return. A smile, a laugh, an imperceptible head bow from my father.

***

A Canadian finds the rusted hulk of a Harley-Davidson motorcycle on the shores of British Columbia and traces its license plate to its owner, Ikuo Yokoyama. Photos of the bike reveal a year at sea: spokes rusting away and missing, corrosion widespread across a frame whose gleam has been replaced with a forlorn absorption of the light that reflects upon it. Yokoyama resists an outpouring of internet-fueled financial support to restore the bike and repatriate it. Instead he asks that it be preserved in a museum as is, a memorial to what was lost.

***

During a precious summer break from the Air Force Academy, I joined a family trip to Japan. Eager to show the Japanese I’d picked up over two years of college classes, I greeted Obā. My father told her that I knew Japanese now, that she should speak to me. We sat down in the living room of the small family home in Kesennuma. The air was heavy with the smell of the nearby ocean, mothballs, dust, and paper. But when she spoke, I could not understand.

***

Here is a list of Japanese words. Tsunami. Pronounced “tsoo-nah-mee.” Translation: “harbor wave.” E. Pronounced “a-ay.” Interrogative. Translation: “What?” Hayaku. Pronounced “hi-yah-koo.” Translation: “hurry.” Hashitte. Pronounced “hah-shht-ay.” Imperative. Translated to English: “Run.”

 

Ni (Two)

At 2:46 p.m. on Friday, 11 March 2011, a 100-mile-long section of the Pacific tectonic plate 19 miles deep thrusted beneath Japan. Richter scale needles twitched. Japan shifted eight feet east. The Earth shuddered off-axis. The seabed rose, lifting the ocean above it by 25 feet. All that water had to go somewhere. And it did — away, in a series of waves that raced west at 86 miles per hour. The tsunami made landfall roughly 45 minutes later on the shores of my father’s hometown of Kesennuma in northeast Japan’s Miyagi Prefecture.

My 11 March dawned no different than any other. I woke up and checked Facebook over coffee. My sister posted something about a big earthquake in Japan, but the family was fine. Big earthquake, Japan: happens all the time. I didn’t think much of it during the 45-minute drive from Columbia, South Carolina, to Shaw Air Force Base, NPR now revising the magnitude, the Richter climbing. I paid it no mind during my 12-mile run before work. It was spring in South Carolina, flowers opening under a rising sun, the air heavy with their dewy scent.

The tsunami made landfall on the shores of my father’s hometown of Kesennuma in northeast Japan’s Miyagi Prefecture.

It wasn’t until after I showered and changed into my uniform that the narrative unraveled. I turned on the car and the radio cascaded breaking news of a large tsunami in Japan. But even then, I did not think of the risk to my father’s hometown, a fishing city in northeastern Miyagi Prefecture directly in the tsunami’s path.

At work, I punched a code into a keypad and walked through a door into the cubicled space I shared with close to 50 other officers. The room was quiet, all eyes glued to the televisions on the wall. I looked over my shoulder and from the second floor of the Air Forces Central Command Headquarters, I watched 22,000 Japanese die.

***

In the years that follow 3/11, I will often open my laptop to type “Japan Tsunami” into a search engine. In a half second, tens of millions of results cascade down the screen, many of them videos.

***

No phones were allowed in my office. I left to use the bathroom, checked my phone: a missed call and a voicemail from my mother: Matt, call home. My gut twisted.

My mother answered. They were driving from their home, nestled in the green pines and gray popple outside Duluth, to an aunt who had cable. My parents had never paid for cable television — considering it either unaffordable or unnecessary. Now, for the first time in their lives, a luxury became a necessity. The internet was too slow; they needed to see.

Yes, I’ve seen the news, I said. But Lauren posted something on Facebook. Everyone is fine.

No. Uncle Kazafumi called from his office in Kesennuma — it lasted eight seconds — to say he was okay. Then the call ended.

And he tried to call him back?

Yes.

And?

Nothing. Dad can’t get a hold of him, or anyone else.

***

11 March passed. Friday. 12 and 13, Saturday and Sunday. Monday, 14 March. Still nothing. I watched the same scenes looping on the office televisions.

A coworker blurted, “I’m just waiting for some Japanese person to show up on the TV and yell, ‘Godzilla! Godzilla!’” Someone nearby laughed mirthlessly.

The morning of the 15 March, my youngest sister, Lydia, received the news from our cousin in Tokyo. She spoke no Japanese and his English was broken but somehow he conveyed the news.

My uncle and aunt had survived. Tokuno Komatsu, our grandmother, was dead.

***

Sendai, a city two hours south of Kesennuma: Empty cars wash across the airport tarmac. The reporter flying above an ocean-covered Minami-sanriku: Where have all the people gone? Rikuzentakata. Ōshima. Ishinomaki. Miyako. Natori. And finally, Kesennuma, now burning an orange horizon of flame into the black pall of night.

***

Ten days after the tsunami, I boarded a flight to Japan. The U.S. military mobilized a relief effort called Operation Tomodachi. Friend. I called in every favor I had to deploy as a Tomodachi rescue planning officer.

Before the flight, my father told me that he was proud that a member of the family would be in Japan to help. He asked what I’d be doing there, but I didn’t know. I told him I sold my language abilities hard, maybe oversold them. That I was worried. Don’t worry, he said. It will all come back.


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The flight from Dulles to Narita International Airport was all but empty. Once aboard, I reviewed old Japanese textbooks and watched Harry Potter once in English, then twice in Japanese. I tried to sleep, but nightmares woke me with linguistic versions of the naked dream: Me, aside the American general to whom I’ve been assigned as a translator. His Japanese counterpart speaks a torrent of Japanese, then pauses to look at me and await the translation. The American nods intently, casting ever-increasing looks my way. I recall one word in 10, try to divine meaning from inflection and posture. My mouth works, but the words do not come.

The bus ride from Narita to Yokota Air Base on the outskirts of Tokyo bore no witness to the quake and tsunami. No billboards hung precariously, no cracks split the roadways, and the lights were on. It was as if nothing happened at all. At Yokota, I disembarked to a cold, snowy night and entered a hangar to process into the Tomodachi task force. Airmen, clad in multiple layers, walked between different stations in the hangar, pausing at powered space heaters to warm themselves in the frigid night. I thought of the thousands of Japanese shoved into tiny makeshift evacuation centers. I imagined how they huddled, warmed only by blankets and each other.

***

Yokota fell away from my window of an Air Force HH-60G helicopter as it lifted off and flew east. I needed to see affected Japan for myself. It wasn’t until we were out over the ocean, flying outside an imaginary bubble around Fukushima that I did.

Rivers of debris from the tsunami appeared on the surface of the Pacific and streamed to the horizon, a flotsam road of shattered wood and plastic. We flew low, eyes out and scanning for life. The last survivor had been pulled from the water a week prior, but we hoped despite the odds, knowing we were far more likely to spot the dead.

A crew member saw something, and the helo banked hard. Over the intercom, he admitted it was probably nothing but worth investigating. Lower, slower, we orbited until the rotor wash beat the sea into mist over what turned out to be a white sheet rippling into the depths.

The farther from Japan, the larger the debris. Refrigerators and freezers. Orange tiled roofs bobbed in the blue and gray, impossibly buoyant. The wall of a home, the glass of a window somehow intact, offered a view into the saltwater beneath. All of it surrounded by a mass of splintered wood.

***

The shivering woke me again. I blinked into the darkness of the Sendai Airport first class lounge and pressed a button on my watch. 0300. I retreated further into the insulation of my puffy coat. Snores came from airmen off-shift from their post on the airport roof. Periodically throughout the night one would return and hand off a radio the size of two stacked laptops, then pop a sleeping pill while the other ran air traffic.

It was supposed to be a short visit, an hour or less. Just enough to make contact with the senior officer on the ground and determine what, if any, help I could provide as a planner. But the sound of the helicopter was only audible long enough to make radio contact with the airman on the roof: Tell Major Komatsu that we have to return to Yokota. We’ll be back when we can.

The cold shook me awake every 15 minutes until I stood up at 0600 and crept out of the dark room and into the daybreak of the terminal. Behind glass windows stories high, I wandered the vacant space, pausing at the vendor stands. The airmen were initially ordered not to take any food, but soon after they arrived, vendors themselves showed up and told them to take what they wished. The stacks of dried cuttlefish and shrimp-flavored crackers vanished, leaving only inscrutable books of manga and the assorted comforts required to heel the modern traveler. I lifted one of the books and perused a few of the oddly colored pages, taking in black and white lines of manga from back to front. I set it back in its place and looked out the glass.

Refrigerators and freezers. Orange tiled roofs bobbed in the blue and gray, impossibly buoyant.

In between the east end of the runway and the coast, a road once connected Kesennuma with Sendai; I’d made the drive twice during family trips. Now, I thought about packing my ruck, stuffing it with MREs and walking north, picking my way through the detritus until I reached my father’s hometown. My grandmother lay in the freezer of a morgue. The old family home, gone. Dozens of extended family — great uncles and third cousins and aunties once-removed — missing.

***

The morning of 27 March, I sat in my room back at Yokota alone after a run inside the confines of the base perimeter, under the pink-white beginnings of the cherry tree bloom washing the country from south to north. A rebirth of spring, of hope, of all things green and full of life.    

Three hundred miles away, my relatives cremated Ōba’s remains.

***

Our rescue helicopters and crews went home, the work of finding and extracting the living long over. Only the dead remained missing, and the Japanese government politely declined U.S. military support to the search. My job as a rescue planner turned to playing games of what if. What if an American aircraft transporting radiation measurement crews crashes inside the Fukushima no-fly zone? Who will rescue them and how will we coordinate between Japanese and American operations centers?

These questions could only be answered in conversation with my Japanese counterpart at the Japanese Rescue Coordination Center, located 53 minutes down the Ome train line, on Fuchu Air Base. When we met in the lobby of the Japanese Air Self Defense headquarters building, a fellow American officer acting as my linguist introduced Okahashi-san. We smiled and bowed, then he presented me with his meishi (business card) in the manner I learned in my sophomore Japanese class at the Academy: Both hands present, both receive. Study the card, then place it only in a chest pocket; never, ever in a disrespectful pants pocket.

Fatigue lined his face and eyes — Okahashi-san has worked twenty hours every day since the tsunami. Lt Col Okahashi said something, smiled and gestured toward an imaginary flat surface a few feet off the ground. He sleeps on a cot in the back of the Rescue Coordination Center.

As we ate pork katsu at the Japanese dining facility, I attempted Japanese the best I could. I explained my last name, and when I said Kesennuma, he said, haltingly, “Your daddy. From Kesennuma?” Yes, I said. He simply frowned, lowered his eyes, shook his head and said no more.

***

Cell phones document the tsunami’s arrival in Minami-sanriku from ground level. A woman’s voice reverberates across the town, alternating with sirens to warning the residents over a citywide loudspeaker system. Impossibly, it continues even as the tsunami piles into the streets and people scream to those who’ve not yet made it to high ground, continues even as the ocean continues its inexorable rise. Until it falls silent. And all that remains are the cries of the Japanese who have survived.

***

When I met my Japanese cousins for dinner, I’d been asking my father for weeks to arrange for me to visit Kesennuma at the end of my deployment. I missed my stop on the train from Yokota, had to double back at the next, then wait at the eki for the only cousin who spoke any English to walk from the restaurant. All around me, life streamed through automated ticketing gates amid the wall of sound that is a Tokyo train station during evening rush hour. And yet, not so far away, their countrymen were digging through rubble with their bare hands. Posting desperate signs for missing persons.

We did our best to converse around our sukiyaki. They showed me pictures from Kesennuma. The old family home, gone. My uncle’s two-story office, first floor hollowed by the tsunami. My uncle, passed out on his floor with an empty bottle of whiskey nearby. Uncle drink lot now.

When I asked my cousins about my request to visit Kesennuma, their eyes dropped and they picked at their food. Mizuki — the English speaker — pulled out his phone. We call your daddy. He dialed, spoke Japanese when my father answered. I could not interpret Mizuki’s body language. He handed me the phone. My father talked around the question — his mother’s death, the family shock, the loss of the business and deaths of two employees, the destruction, how his brother wouldn’t say no to my visit but wouldn’t say yes either — until I interrupted him.

“Dad, what’s the bottom line?”

“Culturally, they would lose face if they said no. But the timing is bad.”

“I’d be a burden.”

“Yes.”

“But I have to make the decision.”

“Yes. You will have to tell them you do not want to go.”

“OK, then. I’m not going.” I handed the phone back to my cousin, and the relief on his face told me everything I needed to know.

***

Of the 12 million tsunami videos, I will not watch them all. And yet it will be too much, as well as somehow not enough.

***

On my last day in Japan, I sat with the Air Force colonel who led my shift. He was a pilot without a cockpit anymore, his jet long mothballed. He’d flown a desk for years now, he said as he smiled and removed his glasses; this was his last hurrah. Then he asked about what drew me to volunteer for this. When I told him, he fell silent.

“I’m sorry,” he said. “We should have found a way to get you to Kesennuma.” Then he handed me his card, thanked me for what I’d done, and I walked out of the operations center for the last time.

Before boarding the bus to Narita, I walked to a nearby cherry tree whose branches drooped under a blooming mantel. It stood above a patchwork of dirt and a browning white carpet of fallen blossoms. I found a living flower within reach and pinched its green stem, careful not to disrupt the delicate petals above it. Once free, I carried it two-handed; one pinching its base, the other cradling the bloom in my palm until I was back in my room. A book of devotions lay open on my desk, a gift from my parents. I placed the flower in the book, closed it.

 

San (Three)

 

2018. The shinkansen pitches us north from Tōkyō, picking up speed until the bullet train hits 200 mph and the endless series of the Tōhoku region’s ubiquitous rice paddies visible through my window blur green, flickering as dike-top roads come and go. I have returned to hear, yes, but also to touch. Taste, smell, and once again: see.   

We strategize. Three of us: my father, the linguist I’ve hired, and me. A cousin produced the name of the rest home where my grandmother perished: Shunpo. A classmate worked at Shunpo on 3/11, but my cousin is unwilling to connect us. So the linguist puts on her fixer hat and determines the former manager not only survived, but rebuilt Shunpo in a new location and now speaks internationally on tsunami readiness. It’s as good a lead on determining how my grandmother died as we’re going to get. Anticipation builds as we get off the bullet at Ichinoseki for the drive to Kesennuma until I’m straining against my seatbelt and we finally get where I could not go seven years ago.

I have returned to hear, yes, but also to touch. Taste, smell, and once again: see.

Kesennuma. No longer confined by glass or screen, I step from a cousin’s car in front of the vacant lot that was once 2-13-16 Nakamachi-cho. My father and he speak quietly in Japanese. The home I remember. His home. From where I stand, I could have reached over the street’s gutter and touched the house’s wall, perhaps taken in that odd mothball scent that seems to accompany my few memories of the texture of the place. But there is nothing but the tang of salt air in between me and the violet dusk of a sun long since set behind the hills of tall pine that mark Kesennuma’s western edge.

***

The tsunami is everywhere.

Blue placards on buildings show its maximum height with typical Japanese simplicity: a horizontal line and measurement in meters, in white lettering. Buildings still slated for demolition next to the orange-brown of cleared earth. Construction signs and workers and new roads unimpeded by human artifice. Signs along the sides of the road that undulates up and down through the endless series of ria (“bay”) that pocket the Sanriku coastline mark the tsunami’s maximum inundation points. Dystopian reconstructed landscapes behind massive seawalls that stretch across the horizon. The “Dragon Tree” of Kesennuma — a gnarled pine that survived the tsunami only to later die and be preserved where it stands on the cape of the Iwaisaki area of the city. The “Miracle Pine” of Rikuzentakata: the sole remaining tree of an estimated 70,000 that made up a coastal forest, eventually felled by the saltwater left in the ground by the tsunami, then preserved in detail at an estimated cost of 150 million yen (close to 2 million dollars based on the exchange rate at the time). O-tsunami, the survivors say, applying the honorific “o-” prefix because they cannot adequately capture in words a full integration of all senses. It roared. Smelled of salt. It burned, pulled, swept.

It was incomprehensible in a way that can only be assembled by a comprehension of  what it left behind.

***

We climb a path beneath old-growth pine and cedar until a panorama of the city reveals the tsunami’s reach, still clear, even now. Gray and green mark the untouched. Yellow earth, the scar of the destroyed, the still-being-rebuilt. My cousin guides my father and me to the family gravesite. A light breeze, cool with the ocean across my skin, the sound of traffic. The smell of needle and ocean. I grasp at the sensory through the mantle of jet lag and culture shock, hoping to hold on to this moment. My father stands in front of a polished granite marker, brings his palms together and lowers his head to offer a silent prayer.

It’s been a decade and a half since I last saw my Aunt Fumiko, but her face remains cherubic, her skin pale and smooth. She apologizes for not having the snack she recalls as a favorite: a mix of salted peanuts and chili-flavored rice cracker crescents. She looks thin but well. I show her pictures of my family. When I produce an app on my phone that lets her see my infant daughter at that very moment sleeping halfway around the globe, she smiles.

Kawaii, ne. So cute.

She tells me that the earthquake found her in the midst of shopping. When the world ceased shaking, she felt an overwhelming urge to immediately head home. Something horrible was going to happen. She followed her instinct and drove straight to the new house, three miles inland from the old one that no longer exists. Her son called at about 3:15 p.m. after seeing tsunami warnings on the news. Obā was at Shunpo, but my aunt thought it would be safe. It had two floors, a good flat roof, was a fair distance from the ocean. She worried about my uncle, whose office was on the downtown waterfront at the tip of Kesennuma Bay.

Read more…

If Only There Were Someone Who Would Listen

An engraved illustration image of the prophet Jeremiah lamenting over Jerusalem.

J.W. McCormack | Longreads | March 2019 | 8 minutes (2,167 words)

Imagine, if you can bear it, that we were sired and came of age in a world where all the works of antiquity had perished, leaving us with no Homerian sense of saga, no anguished Euripides or blood-spangled Oresteia, and few myths with which to orient ourselves. Now imagine we began to recover the Bible, and all its storied variants, book-by-book, in hastily translated installments, hot off the presses. Imagine a whole culture thrilling, for the first time, to the horrifying faith of Abraham at the binding of Isaac, chilled by the fate of Moses in the desert, riveted by the tearjerker hermeneutics of Job, and following the rise of the prophets as they struggle to maintain their faith in a fallen world like it was Dickens-at-his-peak or the Marvel Universe or Game of Thrones. Experiencing the original doorstop systems novel, we readers would be party to a renaissance in what story can and should be, our critical lenses refitted for new eyes through which to see the world. Of course, naysayers would argue that the planet and its creator are too seriously at odds for such an engagement with the substance of scripture. “The Bible is very easy to understand. But we Christians are a bunch of scheming swindlers. We pretend to be unable to understand it because we know very well that the minute we understand, we are obliged to act accordingly,” wrote Kierkegaard (expressing a sentiment I imagine could apply to more than just Christians). And one of Martin Buber’s inaugural assumptions in I and Thou is Mundus vult decipi, “the world wants to be deceived.”  Read more…

‘The Most Versatile Criminal In History’

Getty / Penguin Random House

Jonny Auping | Longreads | February 2019 | 16 minutes (4,367 words)

 

Paul Le Roux is unequivocally a criminal mastermind, and if you’ve never heard his name, that only proves the point. After all, a criminal mastermind isn’t just defined by the audacity of his crimes, but the extent to which he gets away with them, and by that measure Le Roux is nothing short of brilliant.

Journalist Evan Ratliff has spent years piecing together who Le Roux is and the unbelievable nature of his crimes. In his recently released book, The Mastermind, Ratliff paints a picture of a man considered by one source to be the “most versatile criminal in history.” Throughout the mid-aughts, Le Roux, a South African computer programmer, ran an illegal online pharmaceutical scam that sold addictive painkillers to Americans at astonishing rates. Real doctors signed off on the scam. Real pharmacists sold the drugs. But it was Le Roux, usually operating from a computer in Manila, who was pulling all the strings. The painkiller scheme grossed him hundreds of millions of dollars.

That money would go on to fund a global criminal enterprise that included literal boatloads of cocaine, shipments of methamphetamine from North Korea, weapons deals with Iran, and a team of ex-military mercenaries who were ordered to kill anyone who threatened Le Roux’s bottom line.

The Mastermind is an incredible feat of reporting that takes the reader step by step into the journeys of Le Roux’s employees, accomplices and hired killers, as well as the law enforcement teams trying to take him down. Most of these parties were largely unaware of the scope of Le Roux’s enterprise. The shocking details and twists that Ratliff reveals are unrelenting; they tell a story that would be impossible to believe if Ratliff didn’t bring the reader along on the reporting upon which it all rests. Read more…

Maybe What We Need Is … More Politics?

Alfred Gescheidt / Getty Images

Aaron Timms | Longreads | February 2019 | 20 minutes (5,514 words)

Alpacas are native to South America, but to find the global center of alpaca spinning you’ll need to travel to Bradford, England. The man most responsible for this quirk of history is Titus Salt. Until the 1830s alpaca yarn was considered an unworkable material throughout Europe. Salt, a jobbing young entrepreneur from the north of England, commercialized a form of alpaca warp that made the animal’s fleece suitable for mass production. Within a decade alpaca, finer and softer than wool, had become the rage of England’s fashionable classes.

Already by the mid-19th century industrialization had begun to disfigure the English countryside with “machinery and tall chimneys, out of which interminable serpents of smoke trailed themselves for ever and ever, and never got uncoiled,” as Dickens put it in Bleak House. The immiseration of the working classes was under way. Troubled by the emerging horrors of the new industrial age, Salt built a model village to house the workers he employed in his textile mill. Saltaire, with its neat, spacious houses, running water, efficient sewerage, parks, schools and recreational facilities, became a symbol of what enlightened capitalism could look like. It was also a model in the truest sense, serving as the inspiration for workers’ villages built later in the 19th century by companies such as Cadbury’s and Lever Brothers, the soap manufacturer that eventually became Unilever.

According to economist Paul Collier, these Victorian capitalists instituted a tradition that survives, however precariously, today: the tradition of “business with purpose, business with a sense of obligation to a workforce and a community.” Among the modern successors of this model of compassionate capitalism, Collier has argued, are U.S. pharmaceutical giant Johnson & Johnson and John Lewis & Partners, the British department store. In the 1940s Johnson & Johnson set out a credo stating that the company’s first responsibility was to its customers. Thanks to this credo, Johnson & Johnson’s management led a mass recall of Tylenol off supermarket and pharmacy shelves following a contamination scare in the early 1980s. Now standard practice, this type of product recall was uncommon for its time — and allowed the company to maintain goodwill with its customers. John Lewis, for its part, has prospered through difficult decades for brick-and-mortar retail largely thanks to its unusual power structure: the company is owned by a trust run in the interests of its workforce.

The thread uniting this strain of capitalism, Collier contends in his new book The Future of Capitalism: Facing The New Anxieties, is ethics. An ethics of reciprocal responsibility and care — between owners, workers, and customers — has allowed different businesses to prosper in different eras without destroying the communities and environments around them. But very few businesses are run according to these principles today. According to Collier, it is to this model of reciprocal ethics that capitalism, having lost its way over the past four decades, now must return — and reciprocity must become the principle that guides human interaction at all levels of society, not just in the firm. “Our sense of mutual regard has to be rebuilt,” he says. “Public policy needs to be complemented by a sense of purpose among firms.” “We need to meet each other.” “A new generation needs to reset social narratives.” “Norms need to change.” Prescriptivism today, the future of capitalism tomorrow. Read more…

Three Decades of Cross-Cultural Utopianism in British Music Writing

Mick Jagger and Brian Jones reading a copy of Mersey Beat magazine in 1965. Mark and Colleen Hayward / Redferns / Getty

Mark Sinker | A Hidden Landscape Once a Week Strange Attractor Press | February 2019 | 32 minutes (6,436 words)

 

It was late 1986, and I was frustrated. I’d given up my day-job to dedicate myself full-time to writing, but I wasn’t getting much work, and what I did get was paying almost nothing. Only one title was giving me the freedom to find my voice — Richard Cook’s still-small monthly The Wire, where he was building a team of new young writers — and it paid worst of all. No surprise I wasn’t getting enough paid work: Mostly I wrote about free improvised music and the more intransigent offshoots of post-punk, but I’d also seen King Sunny Ade play at the Hammersmith Odeon in 1983, and fallen in love with West African pop, its dancing brightness and the strangeness of its vocal lines. Others were writing about it, no one very well. Or so I felt. I was young, and young often means arrogant. Two things had drawn me to the music-writing of that era, the weeklies in particular: its opinionated mischief-making humor, and the sense of young people travelling by touch, learning as they went — finding out about the wider world by throwing themselves out into that world. Master both, and there’s your recipe for professional success, I thought. I had a head full of ideas about what music should and shouldn’t be, and was intensely willing to argue about them.

The LP in front of me was Coming Home, debut release of a group of South African exiles under the collective name Kintone. Its quietly melodic afrojazz — with hints of Weather Report, but far less flashy — went right over my head that aggrieved autumn. I had come to hate jazz writing which damned musicians with bland praise, leaving readers swimming unconvinced in routinized tact. But re-listening now, 30 years on, I have to say I no longer hear what apparently so riled me then, when I scorned instrumental prowess and sneered at a cartoon idea of the meaning of fusion.

Read more…

The Caviar Con

Wiki Commons / Thor via Flickr CC / Photo illustration by Katie Kosma

David Gauvey Herbert | Longreads | February 2019 | 15 minutes (3,739 words)

Not long ago, Mike Reynolds was working at Cody’s Bait and Tackle when two men entered the shop with a jingle. He identified them right away by their accents as Russians. The two men began rifling through fishing poles that didn’t yet have price tags. Reynolds asked them to stop. They ignored him and continued to lay rods on the floor.

Reynolds, then 57, had seen plenty of Russians come through the shop, which sits on a quiet dam access road in Warsaw, Missouri, deep in the Ozarks. He was tired of them poaching the town’s beloved paddlefish. Sick of their entitled attitude, too.

So when he asked them to leave and they did not comply, there seemed only one option left. He removed a .40-caliber pistol from under the counter, chambered a round, and placed it on the counter.

“I fear for my life,” he said in a slow, deliberate drawl. He wanted to cover his bases, legally, for whatever came next.

The two men looked up, backed out of the store, and never returned.

It was just another dustup in the long-running war between caviar-mad Russians, local fishermen, and the feds that centers on this unlikely town in the Ozarks and a very curious fish. Read more…

Versage

Bénédicte Kurzen and Noor

Allyn Gaestel, Photos by Bénédicte Kurzen / Noor | Nataal | February 2019 | 16 minutes (4,113 words)

If you look closely you’ll notice
That the pattern on this soft broadcloth shirt
Is made of working man’s blood
And praying folks’ tears.

If you look closer you’ll notice
That this pattern resembles
Tenement row houses, project high rises,
Cell block tiers,
Discontinued stretches of elevated train tracks,
Slave ship gullies, acres of tombstones.

If you look closer, you’ll notice
That this fabric has been carefully blended
With an advanced new age polymer
To make the fabric lightweight
Weatherproof, and durable.

All this to give some sort of posture and dignity
To a broken body that is a host for scars.

— From ‘Soldier’s Dream’ by YASIIN BEY

Lagos

I took a photograph on election day in 2015. It was golden hour. I was new in town. Though I had a writing fellowship that had nothing to do with electoral politics, I was a recovering news journalist. So I registered with the electoral commission and got my press pass and badge and drove around the ghostly streets of Lagos with some local reporters. It was largely an exercise in futility. I felt adrift. I wasn’t sure what I was looking for. The story I wrote rambles about the stories people tell. My fellowship editor thought it was useless.

But, driving home, I shot this photograph. In it, a teenager is crossing the road. We are in the neighbourhood of Ebute Metta, and he is wearing the most beautiful hoodie, covered in a twirling, swirling motif. He stares at me through glinting shades. Between the patterned sweatshirt and his shorts — also printed black and white but in a different design — he has layered a striped shirt. He stands in front of the Wasimi Community Mosque, a burnt-red building in the 1970s tropical modernist concrete that blankets much of mainland Lagos. Round concrete circles are embedded like a screen for privacy and ventilation at the top corner of the building. The pattern looks classically Lagosian now, but an architect once told me those cutout blocks were imported from Israel.

Photographs flatten reality. They squash three dimensions into two, and turn bodies and buildings into patterns and shapes. They still the world; they solidify a moment. You can breathe with a photograph, though the instant captured was briefer than your exhale. I was driving when I shot this, and my subject was walking; its stillness is stolen. And yet this split second is layered with everything inside the photograph and also everything ephemeral emanating from the image: emotion, history, foreshadowing. The photograph illustrates an obsession I had not yet noted; a string to a web I had yet to pull and untangle.

I liked it when I shot it. I thought: this looks like Lagos. (And I find Lagos beautiful.)

I later became transfixed by both this swirling pattern and by the thought, “This looks like Lagos.”

I saw the pattern everywhere. I took buses around town, little orbs bouncing through the city filled with uncountable lives, personalities, roles, all squished hip to hip on wooden benches. The clothes people wear express just a fragment of their personas. Sometimes it’s obligatory — white garments for Aladura churchgoers, pleated burgundy skirts for school — and sometimes it’s more loosely prescribed: suits and heels for office workers, individual designs in matching aso-ebi for weddings. But there is also a wide range of freedom both within and beyond this criteria, and cosmopolitan Lagosians are unrelentingly expressive and well-dressed. The sweatshirt in the photograph is of a style worn mostly by the young, fly dreamers of Lagos’ lower social strata — street hawkers, bus conductors, entrepreneurs with many hyphens: real estate agent-used car salesman-blogger of a fictional Yoruba playboy in Dubai. I came to call this style, and the concepts it encompasses, “Versage”. Read more…

Joe Scapellato on “The Made-Up Man” and the Myth of the Self

A skull painted gold stands out from amongst the 20,000 skeletons stored in an ossuary. Michael Probst / AP

Kathryn Watson | Longreads | February 2019 | 9 minutes (2,326 words)

 

Joseph Scapellato’s new book The Made-Up Man is a darkly comic, noir-styled novel powered by an energy that’s equal parts mischief, good humor, and measured cynicism. Based on conventions lifted out of the old detective story playbook, the novel is told from the perspective of a slippery narrator, whose sense of identity expands, collapses, and shatters against a series of nagging moral questions that are less situational than they are existential. The result is an intoxicating alchemy, something genre-blurring and philosophically riveting.

The Made-Up Man’s main character and pseudo-protagonist, Stanley, slips into a waking nightmare when he agrees to an apartment-sitting opportunity in Prague. Stanley knows in advance that, if he goes to Prague, he’ll become a pawn in a twisted compression of psychological torment and performance art that his Uncle Lech has waiting for him across the ocean. Lech is a man openly fascinated with figuring out how to exploit whoever he can, for the sake of his “art.” But Stanley opts to take the plane ticket Lech offers and go on the journey anyway, wherever it might lead. While he aims to outsmart his uncle’s plans, Stanley ends up unraveling something much more discomfiting: his definition of himself. There’s “a space at the center of myself that wasn’t me,” Stanley realizes early in his narration, and what lies inside of that space turns out to be a bloodthirst and anger that is both mysterious and intoxicating to him. Read more…