“Susan has an aptitude for the plausibly outlandish: the more far-fetched something sounds, the more detail she’s able to provide. It’s not lost on me, as she tells these stories, that I’m on the phone with a phone phreaker or that I’m attempting to tell the true story of an expert deceiver. When she tells me about a social engineering exploit, she does so methodically, outlining each step of the scheme until its conclusion seems all but inevitable. Like every con artist who has ever worked a mark, she’s thought of all the angles.”