When an irate female passenger cursed him out after their plane arrived at JFK, the then-38-year-old JetBlue flight attendant with twenty years in the flying business grabbed two cans of beer off the beverage cart, activated the emergency-escape chute, and promptly exited the aircraft, his job, and much of his former life. He now refers to that day simply as “August 9th,” as if it were a major disaster or Independence Day—both of which, in a sense, it was.
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