On regionality, class, and culture, from Waffle House to the Cheesecake Factory.
fast food
Trouble Between the Buns at Whataburger
There’s nothing simple about selling simple burgers for a living. The decades-long relationship between Whataburger’s parent company and the Andrews family’s successful Whataburger franchises soured recently, when the Andrews’ company filed a lawsuit, claiming Whataburger violated an agreement. In Texas Monthly, Loren Steffy writes about the bad blood and changing corporate culture at Texas’ second-largest […]
Living Some Kind of American Dream at Sizzler
To us, Sizzler was the epitome of the American meal. We could have big steaks, the likes of which were expensive in Korea, reserved only for special occasions. There were nice cloth napkins you put on your lap. The waitresses were friendly and would refill your drinks for you; the drink glasses were enormous. At […]
Garlic, Grilled Chicken and Murder in Los Angeles
In the April 2008 issue of Los Angeles magazine reporter Mark Arax wrote about Los Angeles’ beloved Zankou Chicken chain, and how one owner tore the founding family apart by murdering two of its members and killing himself. The story is a compelling mix of family dynamics, fast food and the complex American dream. It was […]
Big Macs Are Trophies to Some People
I would scan the commercials for every tiny detail about what life was like when you lived somewhere where there was a McDonald’s: sunshine, happy music, food wrapped up like presents in special papers and boxes, cups that came with lids and straws. Straws! People in the real world ate food in brightly colored packages […]
How the World’s Biggest Food Chain Got Its Start
Subway debuted as Pete’s Super Submarines in Bridgeport, Conn., in the summer of 1965, when a Brooklyn-born 17-year-old named Fred DeLuca borrowed $1,000 from a family friend, a doctor named Peter Buck. DeLuca, an aspiring doctor who is now worth $2.6 billion, hoped slinging sandwiches would help him pay his way through medical school. The duo […]
McDonald’s and the Science of Drive-Through Lane Wait Times
Ten years ago, customers placing orders in the drive-through lane at McDonald’s would have their food in about two and a half minutes (or 152 seconds, if you want to get precise). Today, the same order takes a bit over three minutes (or 189.5 seconds) on average, according to analyst research from Janney Montgomery Scott. […]