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“At Twitter, where anxiety and optimism are never far from one another, the leadership is surprisingly frank about these problems. To start with, the audience is alarmingly fickle. Nielsen estimated that user-retention rates were around 40 percent. Twitter was easy to use at an entry level, but after a while it was hard for some […]

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The untold story of George W. Bush’s service in the Air National Guard. Hagan revisits the mystery that led to the downfall of CBS’s Dan Rather—with new details on what may have really happened when Bush suddenly stopped flying in the spring of 1972: The CBS documents that seem destined to haunt Rather are, and […]

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Why was New York Times CEO Janet Robinson fired? A look inside the political battles and financial troubles that led Arthur ­Sulzberger to let Robinson go (with a $24 million exit package): Interviews with more than 30 people who are intimately familiar with different aspects of the Times’ business (none but a spokesperson would speak […]

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In Arizona’s Maricopa County, 80-year-old Joe Arpaio has made a name for himself “for being not just the toughest but the most corrupt and abusive sheriff in America.” He’s now being sued by the Justice Department for civil rights violations against Latinos: Arpaio began focusing on illegal immigration about six years ago, after he watched […]

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