Posted inNonfiction, Quotes

The Innovation That Helped 'El Chapo' Create a Multi-Billion-Dollar Drug Trafficking Empire

But Chapo’s greatest contribution to the evolving tradecraft of drug trafficking was one of those innovations that seem so logical in hindsight it’s a wonder nobody thought of it before: a tunnel. In the late 1980s, Chapo hired an architect to design an underground passageway from Mexico to the United States. What appeared to be […]

Posted inNonfiction, Quotes

How In-N-Out Withstood Competition By Not Changing Anything and Taking Care of Employees

Under her three-year tenure, In‑N‑Out has expanded—cautiously—into Texas, a move she says has been in the works for a decade. That foray brought one rare, considerably less-than-daring change to the company’s formula: It added iced sweet tea to the menu. “We knew that everybody loves sweet tea there,” Snyder explains. “It’s not that hard. We […]

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