Is the app that ate email eating into a whole lot more—like privacy, productivity, and personal time? In The Baffler, Jacob Silverman explores the darker side of Slack, the app that became so ubiquitous so fast, that there’s already a literature of Slack-detox—which puts the burden of mitigating the app’s downsides entirely on the user, and not on the app or the work culture in which it’s used.
It’s worth noting that at some Slack-using companies, these mini detoxes are enthusiastically endorsed by the higher-ups. Alexis Madrigal, then editor in chief of Fusion, offered his advice to other bosses: “If I could give one piece of advice to other media companies, it’s that they should be cool with people deleting the app,” he told Nieman Lab last year. “If someone’s going on vacation or their anniversary, or if they’re going to be away on a long weekend, we tell them to delete Slack from their phone because otherwise the temptation to check it is too great. Deleting the app really helps people disconnect, because it’s that addictive as a social experience.”
The boss is allowed to seem magnanimous—you’re on vacation, delete the app!—as he encourages his employees to take steps to temporarily manage their addictions. Meanwhile, the onus of change falls back on each individual employee. The slacklash may be growing, but it is splintered into a thousand isolated quests, each featuring a lone worker facing off against the snarling beast of Information Overload. The recurring lament of the slacklash is, roughly, “I wish I could change, have more self-control”—a refrain that could not be more different from, say, “An injury to one is an injury to all.”