Making sure Shake Shack doesn’t run out of beef is a big part of Jeff Amoscato’s job. As VP of supply chain and menu innovation, he’s responsible for sourcing the company’s meat—along with its bacon, buns, pickled cherry peppers, and every other ingredient that goes into its offerings. One of his biggest challenges is ensuring the Shacks never encounter the sort of shortages that have plagued Chipotle. Earlier this year, the burrito purveyor stopped selling pork in around a third of its stores after it decided a major supplier wasn’t meeting its standards. When Garutti heard about the situation, he asked Amoscato and culinary director Mark Rosati to talk. “He was just like, ‘By the way, guys, where are we at with this stuff?’” Rosati says.
Amoscato has developed relationships with both ranchers and large natural-meat processors, such as Kansas-based Creekstone Farms. “I’ll get in the truck with their cattle buyer and go around to some of the ranchers,” says the former manager of Meyer’s restaurant The Modern, who looks like he’d be far more at home sipping rioja than roping steer. “We get to understand what they’re doing. We’re working to convince more farmers that this is a better way of growing cattle.”
— Rob Brunner, writing about the rise of the popular Shake Shack burger chain in Fast Company.