For decades, the way bad news was broken was, as one official British report put it, “deeply insensitive.” Now we do it better, thanks to the efforts of one American widow. “Common sense tells us that those facts are an emotional bomb waiting to go off. And medical thinking now recognizes this: receiving bad news, according to the Western Journal of Medicine, ‘results in cognitive, behavioral, or emotional deficit in the person receiving the news that persists for some time after the news is received.’”