All his life Wallace was praised and admired for being exceptional, but in order to accept treatment he had to first accept and then embrace the idea that he was a regular person who could be helped by “ordinary” means. Then he went to rehab and learned a ton of valuable things from “ordinary” people whom he would never have imagined would be in a position to teach him anything. Furthermore, these people obviously had inner lives and problems and ideas that were every bit as complex and vital as those of the most “sophisticated” and “exceptional.”