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The Web Is a Customer Service Medium

The Web Is a Customer Service Medium

The Web Is a Customer Service Medium

Longreads Pick

The web was surprisingly good at emulating a TV, a newspaper, a book, or a radio. Which meant that people expected it to answer the questions of each medium, and with the promise of advertising revenue as incentive, web developers set out to provide those answers. As a result, people in the newspaper industry saw the web as a newspaper. People in TV saw the web as TV, and people in book publishing saw it as a weird kind of potential book. But the web is not just some kind of magic all-absorbing meta-medium. It’s its own thing. And like other media it has a question that it answers better than any other. That question is: “Why wasn’t I consulted?”

Author: Paul Ford
Source: Ftrain
Published: Jan 6, 2011
Length: 10 minutes (2,603 words)

Foster Kamer: My Top 5 Longreads of 2010

Foster Kamer (ex-BlackBook + Gawker + Village Voice) is online features and news editor at Esquire


***

2010 was an incredible year for writing, bottom line. Despite the proliferation of things whose output is mostly antagonistic to great writing — like faceless “content farms” churning out hollow, Google-gaming information lacking anything of substance — great writing persisted. Twitter’s evolving as an aesthetic, yielding profundities from the most unlikely of sources, and a few performance artists, too. Blogging continued to evolve as a craft: some of its once loudest critics are now some of its most significant contributors. More and more people care about things being well written, and they remember them, even if they’re intended to be as disposable as a piece of produce. It’s an encouraging sign of what’s to come.

Putting together this list, I felt like I should make some omissions, like my (previous) employer, The Village Voice. There are too many great pieces I got to work with, but three worth noting were:

·  Steven Thrasher’s ranted-essay, White America Has Lost Its Mind, a pitch-perfect picture of America pre-2010 midterms.

·  All five installments of Graham Rayman’s The NYPD Tapes, undeniably some of the best investigative reporting in 2010. 

·  Live from Insane Clown Posse’s Gathering of the Juggalos. Camille Dodero took an empathetic look at a part of America that’s almost unanimously discarded, viewed like a freak museum exhibit. It was feeling, it was fair, it was compelling in every way an assessment of a subculture should be.

Putting this list together is a little torturous. That aside, these are my five favorite — and most personally important — things I read this year. I think you’ll like them. I’m very, very conscious about the omission of women — or anything really other than White Dudes — on this list, and I apologize for my narrow, singular selection. 

5. Profiling bands sucks. No matter how provocative the subject, writing about and interviewing “famous people” — but especially musicians — is a sharp, royal pain in the balls. Getting them to elaborate on their art? Inherently awkward. Both parties know exactly how fruitless and overreaching these things are. Nicholas Dawidoff’s April profile of The NationalforThe New York Times Magazineshould have been one of those things. [New York Times writer interviews five white dudes from Brooklyn making Pitchfork-approved music.] Face value: “Groan.” But Dawidoff managed to get as close to understanding this band’s creative process — really, not that complicated of one, either — as anybody in it, and we’re right there with him as it happens. It helps if you’re a fan or a young Almost Famous aspirant, but the story of just some guys becoming one of the most famous rock acts in America over a decade, and doing it without becoming celebrities or selling out fans? And writing the story well? It’s an anomaly. Some people left the piece the way a great band leaves you after a concert: wanting more, but satisfied no less. I did.

4. Michael Chabon’s introduction toFountain Cityis the most motivational thing I’ve read all year. It’s a four-chapter booklet packaged with the latest issue of McSweeney’s. It’s the epic Chabon started that he never finished, a novel “wrecked” by the author …until he decided to annotate what was written. In the introduction, Chabon — yeah, the same guy who wrote Wonder Boys, The Amazing Adventures of Kavalier & Clay — writes about the terrible, beautiful way the 20-something iteration of himself that went on to write those books failed at this book. As it turns out, it’s the same panicked, procrastinating, and eventually depressing way so many of us fail, too. It’s sad, sure. But: Chabon admits he even fell short annotating Fountain City, as he only revisited the first four chapters before watching it “sink” again. Yet that failure yielded the most successful and brutally honest meditation on failing as I’ve ever read. It’s barely ten pages, if that. Hopefully, McSweeney’s or Chabon will put it online. It’s too good to sit trapped in this $24 box, lest McSweeney’s fail something they don’t have to.

3. Technically released late last year, but I read it this year while writing about job changes at the New York Observer, a 23 year-old pink, weekly paper, that’s (mostly) historically striven to be classically New York in every way a contemporary publication born here should be: brilliant, but accessible; hysterical, yet never a joke; above all, true to its citizenry – Manhattanites – for better or worse. There wouldn’t be a Gawker without the Observer. Vanity Fair wouldn’t be the same, because the Observer was the last job Graydon Carter had before he was beckoned there. It was the birthplace of Sex and the City, some of the best writers and editors in New York City, and also, too many trend pieces that took hold nationally to count. And it was the place where Peter Kaplan (the longtime, former editor of the New York Observer) was given rise. You’ll understand why after reading Peter Kaplan’s introduction forThe Kingdom of New York, the Observer ”clippings” book, which tells the entire history of a publication — and the modern era of this city — in 11-ish pages. It’s hysterical and perfect and a little heartbreaking in the way great sentimentalizing and romanticizing — the kind that will make you nostalgic for things you’ve never experienced — often is. But also, endlessly inspiring: as a writer, as a New Yorker, as a reader, and as someone who tries to recognize a good moment when it’s in front of them. And thanks to the magic of Google, you don’t even have to buy the book to read it. Whattatown.

2. Every time you hear about those people who have risen from the most adverse and traumatic conditions a kid could be presented with, into prominence, they’re celebrities or writing a memoir (or both). A blogger is, in so many ways, the furthest thing from that. Some bloggers know this guy’s name, his longtime readers from when he used to blog for The Consumerist know who he is. But none of those people likely know anybody else in the same way they now irreversibly know him after Joel Johnson’s February 2010 post entitled Why I’m Funny. Some people spend years on their memoirs, hundreds of pages of public therapy, a backwards, sick competition where brand-name writers compare how fucked up their childhood was to the next person’s. I don’t know how long Joel spent on this, which begins with the sentence “The first time I ever came in anyone’s mouth, it was into the mouth of my stepfather.” But 6,215 words later, they should all be ashamed, because I know exactly how long it’s going to stay with me: forever, or at least until I write for the last time.

1. Like The Village Voice, I should probably also omit my top Longread of the Year, because it comes from the new job I started at on Monday. But I can’t, because Chris Jones’ profile of Roger Ebert in the March 2010 issue of Esquire was undisputably the best and most memorable thing I – and plenty of others – read this year. It introduced him to a new generation of people unfamiliar with the man and his impact. It made people who couldn’t give a shit about magazine profiles or Roger Ebert sob. [I’ll admit it, I got weepy.] But maybe most significantly, it redefined Roger Ebert to America. This wasn’t investigative journalism or the most hard-hitting interview ever conducted. It was quite simply — and incredibly — the product of great magazine writing. F. Scott Fitzgerald, you want a second act? Well, here’s a third. “Old Media” publications, like Roger Ebert, are supposedly dying. Yet, neither have seemed more alive than this in the last ten years. 

Winona Forever

Winona Forever

In Pursuit of the Perfect Brainstorm

In Pursuit of the Perfect Brainstorm

Amy K. Nelson's Top 6 Longreads of 2010: Murder mysteries, baseball, The Price Is Right

Amy K. Nelson is a writer for ESPN.com. (She and Elizabeth Merrill also wrote this great longread about sports and infidelity.)

***

Longreads asked me to compile my Top 5 of 2010. An impossible task, and I know a few of mine are on other people’s lists. Here’s what I drew up:

The Case of the Vanishing Blonde
By Mark Bowden
Vanity Fair

Can’t get enough of murder-esque mysteries; this is one that stayed with me.

Dodgers Tap into ‘V energy’
By Bill Shaikin
Los Angeles Times

The most amazing baseball story of 2010. Hands down. One of those you wish you had written.

TV’s Crowning Moment of Awesome
By Chris Jones
Esquire

I’m biased because this is my all-time favorite game show (Bob Barker only). Even without my bias, it’s just a kickass story.

Last Drop
By Brad Melekian
Outside

This was an amazing quick-turn of a difficult story with reluctant sources.

Art of the Steal
By Joshuah Bearman
Wired

Murder mysteries and thieving stories battle it out for closest to my heart.

*EXTRA CREDIT

The Shadow Scholar
By Ed Dante
The Chronicle of Higher Education

Gillian Reagan: My Top 5 Longreads of 2010

Gillian Reagan is an editor at Capital New York. She does other stuff, too. 

***

My rule was to steer clear of Capital articles (although you will recognize some bylines from contributors). These articles that weren’t necessarily the best writing of the year, but have frequently popped up and rolled around in my brain long after I read them for the first time. Sometimes it was because of the beautiful prose. But, mostly, the ideas are what stayed with me. 

Zachary Woolfe, “A Quiet Place of Dysfunction and Dystopia,” (The New York Times, October 21)

“As the motorcade carrying the body of Leonard Bernstein passed through Brooklyn on its way to Green-Wood Cemetery 20 years ago, construction workers removed their yellow hard hats and called out, ‘Goodbye, Lenny!’ It was a gesture of affection unthinkable for any other classical musician. In death, as in life, Bernstein was the exception: capable of anything and, almost, everything.”

Paul Ford, “Real Editors Ship,” (Ftrain.com, July 20)

“People often think that editors are there to read things and tell people ‘no.’ Saying ‘no’ is a tiny part of the job. Editors are first and foremost there to ship the product without getting sued.”

Sady Doyle, “Sex Offender Week: Rivers Cuomo Messes You Up Forever,” (The Awl, April 27)

“We speak not of the Rivers Cuomo that was, nor of the Rivers Cuomo that is, nor yet of the Rivers that shall be. We speak, now, of the Platonic ideal of a Rivers Cuomo: The Rivers Cuomo you have never met, nor ever can meet, nor can ever be sued by (subsequent to writing a blog post that uses his name quite a lot), but who lives, nevertheless, within your brain. Specifically, if you happen to have grown up in the 1990s, and are heterosexual, and also a girl.”

Steven Hyden’s entire “Whatever Happened to Alternative Nation?” series, The Onion’s AV Club

“I remember the ’90s, but it’s like I wasn’t there. Like many people of my generation—including practically every band that was originally associated with the term—’grunge’ for me has become something to live down, like cuffed jeans or bad Luke Perry sideburns.”

Josh Allen, Chokeville.

I swear, I was going to put this in before Paul Ford did. “The goal is to tell every single story of this city…The site will be frequently updated with new material. Sometimes stories, sometimes a song, a photograph, a movie, illustration, radio show, encyclopedia entry, comic strip, field recording, whatever, etc…A good place to start is Welcome to Feddema Global. It features Allison Hull, who’s from out of town and also has no idea what’s going on, so maybe you can relate to her.”

Additional shout-outs: Peter J. Boyer, “The Covenant,”The New Yorker; Camille Dodero, “Live From Insane Clown Posse’s Gathering of the Juggalos,” Village Voice; Natasha Vargas-Cooper’s entire “Live From Las Vegas election coverage” on The Awl; Timothy Garton Ash, 1989!, New York Review of Books; Zach Baron, “The End of the Story,” The Believer.

Andrea Pitzer: My Top 5 Longreads of 2010

Andrea Pitzer is writer and editor of Nieman Storyboard.

***

To eliminate some of the choices that have already been popular—hello, David Grann! ;)—I haven’t included anyone I’ve met in person. All stories from 2010.

Rabbi to the Rescue, by Martha Wexler and Jeff Lunden from The Washington Post Magazine

Spiritual longing, the Holocaust, and the bitter line between the truth and a beautiful story.

TVs Crowning Moment of Awesome, by Chris Jones for Esquire

I know, everybody loved the Roger Ebert piece, but check out the surprises here, including an angry Drew Carey.

An Army of One, by Chris Heath from GQ

Meet Gary Faulkner, American patriot and would-be assassin of Osama bin Laden. 

The High Is Always the Pain, and the Pain Is Always the High, from Jay Caspian Kang on The Morning News

Yes, everyone else has already picked it too, but it’s that good. And I bet they didn’t interview him.

The Amazing Tale, by Rick Moody from Details

Read this story to the end. It will blow your mind over and over, and almost never in the way you’re expecting.

***

And an honorable mention for an entry that topped my list until I realized it was from December 2009: The Last Vet, by Aminatta Forna in Granta. How much suffering can a country take, and what will it value in the aftermath? An essay on empire, war, and the last vet in private practice in Sierra Leone. 

Choire Sicha: Five Longreads from 2010: Boundary Issues

Choire Sicha is (of course) co-founder/editor of The Awl, which also happened to publish some of my favorite longreads of 2010.

choire:

In honor of the Longreads year-end fiesta of Things That People Have Read That Are Considered Long (And Also Worthy) from 2010, herewith, five things that stuck with me.

But first, a note about what was excluded. For starters, a number of things from The Awl, which were of course my ultimate favorites. (I won’t name names, because I love everyone who writes for us equally but also in a unique and special way, but I will point out that we have a delightfully browsable Longreads tag!)

Then also, what I think is my favorite story of the year, Janet Malcolm’s “Iphigenia in Forest Hills,” is subscription-only online. (It is here.) So it can’t be included, because, democracy now! Or something. (Attention currency now?) Likewise, Emily Witt’s excellent “Miami Party Boom” is excerpt-only online (it is here) and so must also be excluded. (But you should buy that issue just to read it. And I do mean “just”! (I’m kidding, n+1! Love you! Because also the second part of the Elif Batuman travelogue about Samarkand in that issue is totally worth reading.)

Preamble over!

So here are five complicated, thorny, sometimes even aggravating pieces of writing that stuck with me throughout the year, usually for better, only rarely for worse. These address, in different ways, issues of how we we write. With what sort of language? What do we disclose and when? How do we discuss ourselves? What is the value of talking to other people when writing about our experiences? And then what do we do with that information? Most importantly, exactly how can and should we write about others? (That is another reason why the Janet Malcolm piece was so important.) What obligations do we have?

• Maureen Tkacik, “Look at Me!

• Jay Caspian Kang, “The High is Always the Pain and the Pain is Always the High

• Emily Gould, “Death and Blogging

• Sady Doyle, “13 Ways of Looking at Liz Lemon

• Pitchfork Reviews Reviews, “wrote this last night on my blackberry at
the forever 21 flagship launch party

Dancing Near the Stars

Longreads Pick

Profile of “Jersey Shore”‘s Mike “the Situation” Sorrentino. “Sure, they all got shithouse drunk and screamed bleeped curse words in one another’s faces and flashed their thongs and referred to girls who didn’t meet their rigorous physical-attractiveness standards as ‘grenades’ and generally embodied every negative stereotype associated with Italian-American culture you can embody without murdering someone for control of a gambling syndicate. But they never seemed less than totally genuine, something you can’t say about the last ten years of ‘Real World’ fuckbots, and they lived, for the most part, by a bro code, and they kept each other in line, and they always said grace at dinner. They were less like the Sopranos and more like the Simpsons—irascible cartoons with skin tones not found in nature, accused of contributing to the decline of family values while actually reaffirming those values. And over the course of two seasons, they’ve grown into the most charismatic characters on TV.”

Source: GQ
Published: Nov 22, 2010
Length: 24 minutes (6,196 words)