Another exhaustive biography from Nicholas Carlson and Business Insider, this time on Tim Armstrong, his hyperlocal startup Patch and his leadership at AOL:

“He’s a very loyal guy. He made a commitment to different parts of that matrix organization, and damn it, he’s not going to let them down. And even though we brought in McKinsey and they told us to unravel it and Tim bought into it as the right strategy, he couldn’t get himself to do that because it would have been a breach of his personal loyalties.”

This was the first time Armstrong would struggle to make a call that he knew to be the right call because making the decision would force him to hurt lots of people who had believed in something he built from the ground up.