Nanolaw with Daughter
Why privacy mattered. “On a Sunday morning before her soccer practice, not long after my daughter’s tenth birthday, she and I sat down on the couch with our tablets and I taught her to respond to lawsuits on her own. I told her to read the first message. ‘It says it’s in French,’ she said. ‘Do I translate?’ ‘Does it have a purple flag on it?’ ‘No,’ she said. ‘You don’t actually have to worry about it unless it has a purple flag.'”
The Web Is a Customer Service Medium
The web was surprisingly good at emulating a TV, a newspaper, a book, or a radio. Which meant that people expected it to answer the questions of each medium, and with the promise of advertising revenue as incentive, web developers set out to provide those answers. As a result, people in the newspaper industry saw the web as a newspaper. People in TV saw the web as TV, and people in book publishing saw it as a weird kind of potential book. But the web is not just some kind of magic all-absorbing meta-medium. It’s its own thing. And like other media it has a question that it answers better than any other. That question is: “Why wasn’t I consulted?”
Real Editors Ship
People often think that editors are there to read things and tell people “no.” Saying “no” is a tiny part of the job. Editors are first and foremost there to ship the product without getting sued. They order the raw materials—words, sounds, images—mill them to approved tolerances, and ship. No one wrote a book called Editors: Get Real and Ship or suggested that publishers use agile; they don’t live in a “culture” of shipping, any more than we live in a culture of breathing.