Ramona Pierson Spent 18 Months in a Coma and Woke Up Blind. She’s Now a CEO in Silicon Valley

Pierson, nearly killed by a drunk driver, has recovered to become the head of a new tech company called Declara:

“Over time, and more than 100 surgeries, Pierson’s body improved. She had procedures to fix her eye socket, nose, and teeth. ‘One of my doctors did Wilt Chamberlain’s nose,’ Pierson says. ‘My face seemed to come together well. Part of my butt is in my face.’ Her skills improved, too, and she realized it was time to try and leave the home. ‘I just kept moving forward,’ she says.

“We’ve all met people who seem to make more of their years than the rest of us. They become experts at whatever they try and collect friends wherever they go. Driven, in part, by a maniacal fear that she had fallen behind the world, Pierson became one of those people.”

Source: Businessweek
Published: Sep 26, 2013
Length: 14 minutes (3,576 words)

The Honey Launderers: Uncovering the Largest Food Fraud in U.S. History

How a food-trading company based in Germany illegally imported Chinese honey into the U.S.—”the largest food fraud in U.S. history”:

“ALW relied on a network of brokers from China and Taiwan, who shipped honey from China to India, Malaysia, Indonesia, Russia, South Korea, Mongolia, Thailand, Taiwan, and the Philippines. The 50-gallon drums would be relabeled in these countries and sent on to the U.S. Often the honey was filtered to remove the pollen, which could help identify its origin. Some of the honey was adulterated with rice sugar, molasses, or fructose syrup.

“In a few cases the honey was contaminated with the residue of antibiotics banned in the U.S. In late 2006 an ALW customer rejected part of Order 995, three container loads of ‘Polish Light Amber,’ valued at $85,000. Testing revealed one container was contaminated with chloramphenicol, an antibiotic the U.S. bans from food. Chinese beekeepers use chloramphenicol to prevent Foulbrood disease, which is widespread and destructive. A deal was made to sell the contaminated honey at a big discount to another customer in Texas, a processor that sold honey to food companies.”

Source: Businessweek
Published: Sep 19, 2013
Length: 10 minutes (2,747 words)

Why Everybody Loves Tesla

How the electric car maker managed to survive, and even thrive, while pursuing new opportunities with a growing network of battery charging stations around the U.S.:

“While Tesla was figuring out how to keep its cars from exploding, it also had to come up with ways to get them to go farther and recharge faster. Higher-end versions of the Model S can go up to 300 miles on a charge, which has helped separate Tesla from rival vehicles such as the Nissan Leaf, which run about 75 miles before needing more juice. Musk has hinted that Tesla has a 500-mile battery pack in the works. At the company’s solar-powered Supercharger stations, Tesla owners can replenish about 200 miles of range in 20 minutes for free. (Most electric cars take hours to recharge.) Or customers can opt for the battery swap, which will cost about what they’d pay for a tank of gas, and be back on the road in 90 seconds. ‘The only decision that you have to make when you come to one of our Tesla stations is do you prefer faster or free,’ Musk said at the charging event. The company expects to have 100 stations along major highways in the U.S. and Canada by yearend, with more to follow.”

Source: Businessweek
Published: Jul 18, 2013
Length: 13 minutes (3,322 words)

In Iraq, the Bomb-Detecting Device That Didn’t Work, Except to Make Money

How a British businessman named James McCormick made millions selling fake bomb-detectors to the Iraqi government:

“When Dale Murray arrived in Denver a few weeks later, he knew he’d seen the Mole before. It was identical in every way to the Quadro Tracker—down to the patterns of stippling on the plastic handle. ‘It looked like someone had taken the injection molding from one location to another and just put a different label on it,’ he says. Although he was confident the Mole was as ridiculous as its predecessor, Murray subjected it to a carefully devised double-blind experiment, with Balais seeking a sample of C4 explosive hidden in the offices. ‘I knew that without doing a rigorous scientific test, there would be people that would be unconvinced,’ Murray says. ‘So we treated it exactly the same way we would any other piece of scientific gear.’

“Only Balais seemed surprised when the Mole failed. At the start of the trial, when he could see where the C4 had been placed, the equipment scored perfectly; once the double-blind sequence began, it performed no better than chance. When Sandia published its results, Balais, McCormick, and the manufacturers in the U.K. were furious. They protested that the experiment had been mishandled. Balais lost his franchise arrangement, and the manufacturers withdrew the Mole from sale soon afterward. But another detector just like it soon appeared on the market under a new name, the GT200.”

Source: Businessweek
Published: Jul 11, 2013
Length: 18 minutes (4,650 words)

Booz Allen, the World’s Most Profitable Spy Organization

How the United States came to outsource its intelligence operations:

“Yet conversations with current and former employees of Booz Allen and U.S. intelligence officials suggest that these contractors aren’t going anywhere soon. Even if Snowden ends up costing his former employer business, the work will probably just go to its rivals. Although Booz Allen and the rest of the shadow intelligence community arose as stopgap solutions—meant to buy time as shrunken, post-Cold War agencies tried to rebuild after Sept. 11—they’ve become the vine that supports the wall. As much as contractors such as Booz Allen have come to rely on the federal government, the government relies on them even more.”

Source: Businessweek
Published: Jun 20, 2013
Length: 10 minutes (2,702 words)

Caterpillar’s Doug Oberhelman: Manufacturing’s Mouthpiece

Portrait of an American company with billions in profits, and questions about how much it should be sharing that wealth with its own workforce:

“Oberhelman’s activism has also made him a target of criticism from those who say Caterpillar is thriving at its workers’ expense. Last year, as the company racked up a record $66 billion in sales, generating $5.7 billion in profits, it repeatedly landed in the news for clashing with production employees. In January 2012, Caterpillar locked out union workers at a locomotive factory in Ontario after they rejected a pay cut of about 50 percent; the company shuttered the plant and moved production to Muncie, Ind., where workers accepted lower wages. Last May, Caterpillar took a hard line during negotiations with employees at its Joliet (Ill.) hydraulic-parts factory, insisting on cuts to health care and other benefits. After striking for three months, employees caved at the end of the summer. Senior workers’ wages were frozen for six years. Caterpillar is currently battling union workers at its Milwaukee plant.”

Author: Mina Kimes
Source: Businessweek
Published: May 21, 2013
Length: 11 minutes (2,909 words)

Netflix, Reed Hastings Survive Missteps to Join Silicon Valley’s Elite

Inside the offices—and servers—of the video streaming empire:

“On a normal weeknight, Netflix accounts for almost a third of all Internet traffic entering North American homes. That’s more than YouTube, Hulu, Amazon.com, HBO Go, iTunes, and BitTorrent combined. Traffic to Netflix usually peaks at around 10 p.m. in each time zone, at which point a chart of Internet consumption looks like a python that swallowed a cow. By midnight Pacific time, streaming volume falls off dramatically.”

Source: Businessweek
Published: May 9, 2013
Length: 15 minutes (3,782 words)

Multiplayer Game ‘Eve Online’ Cultivates a Most Devoted Following

A visit to Iceland and CCP Games, the company behind the sci-fi video game Eve Online. The game has grown to 500,000 users and $65 million in revenue:

“Economists have written dozens of papers celebrating the sophistication of Eve’s economy and the amazing level of industry among the players, who basically create everything within the game from scratch. ‘It feels like a real economy instead of one rigged by a gaming company,’ says Vili Lehdonvirta, a researcher at the London School of Economics who’s studied virtual games since 2004. ‘Since there’s no legal system, the economy resembles that of a developing nation where people trade based on trust and social relations.’

“The thought of Eve advancing economic teaching provides some measure of comfort for Icelanders who’ve grown to detest the presumed economic whizzes in the real world. Just down the road from the CCP headquarters, the Harpa, a giant glass opera house, glows in different colors at night. It symbolized Iceland’s banking boom. Now it may have to be torn down, because it’s too expensive for the country to maintain. CCP held its most recent Christmas party there.”

Source: Businessweek
Published: Apr 19, 2013
Length: 11 minutes (2,872 words)

Inside Apple’s Plans for Its Futuristic, $5 Billion Headquarters

Steve Jobs had grand plans for Apple’s new headquarters, but now there are questions over whether the company should be going through with them:

“Apple hasn’t announced any major changes to Jobs’s vision, so some of the sought-after $1 billion savings will likely come by rolling back his sky-high requirements for fit and finish. Rather than cement floors, Jobs wanted to use a stone-infused alternative such as terrazzo, buffed to a sheen normally reserved for museums and high-end residences. Jobs insisted that the tiny gaps where walls and other surfaces come together be no more than 1/32 of an inch across, vs. the typical ⅛ inch in most U.S. construction. Rather than a lightweight, sound-absorbing acoustical tile, Jobs even wanted the ceilings to be polished concrete. Contractors would typically erect molds with crude scaffolds to pour the cement in place, but that leaves unsightly ruts where the scaffolding puts extra pressure on the surfaces. According to two people who’ve seen the plans, Apple will instead cast the ceilings in molds on the floor and lift them into place, a far more expensive approach that left one person involved in the project speechless.”

Source: Businessweek
Published: Apr 4, 2013
Length: 11 minutes (2,750 words)

How Disney Bought Lucasfilm—and Its Plans for ‘Star Wars’

How Disney CEO Robert Iger engineered the deal, and whether George Lucas can really retire:

“Iger understood Lucas’s concerns. ‘George said to me once that when he dies, it’s going to say “Star Wars creator George Lucas,” ’ he says. Still, Iger wanted to make sure that Lucas, who was used to controlling every aspect of Star Wars, from set design to lunchboxes, understood that Disney, not Lucasfilm, would have final say over any future movies. ‘We needed to have an understanding that if we acquire the company, despite tons of collegial conversations and collaboration, at the end of the day, we have to be the ones who sign off on whatever the plans are,’ says Alan Horn, chairman of Walt Disney Studios.

“Lucas agreed, in theory.”

Source: Businessweek
Published: Mar 7, 2013
Length: 13 minutes (3,466 words)