My Summer at an Indian Call Center

On his first day, Nishant donned his headset, dialed the number on the screen and was connected to a 60-year-old woman in Tennessee. She had an outstanding hospital bill for $400. "I told her, 'Just pay this, what's the problem?' She told me, 'You don't understand, I can't pay.'" They talked for 45 minutes, and the woman cried as she told Nishant about the Iraq War and its toll on American families. "By this time I'm crying also," Nishant said.
PUBLISHED: July 5, 2011
LENGTH: 19 minutes (4819 words)

Where Does Good Come From?

What E.O. Wilson is trying to do, late in his influential career, is nothing less than overturn a central plank of established evolutionary theory: the origins of altruism. His position is provoking ferocious criticism from other scientists. Last month, the leading scientific journal Nature published five strongly worded letters saying, more or less, that Wilson has misunderstood the theory of evolution and generally doesn’t know what he’s talking about. One of these carried the signatures of an eye-popping 137 scientists, including two of Wilson’s colleagues at Harvard.
PUBLISHED: April 17, 2011
LENGTH: 9 minutes (2349 words)
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