Ten Things I Have Learned

1. YOU CAN ONLY WORK FOR PEOPLE THAT YOU LIKE. This is a curious rule and it took me a long time to learn because in fact at the beginning of my practice I felt the opposite. Professionalism required that you didn’t particularly like the people that you worked for or at least maintained an arms length relationship to them, which meant that I never had lunch with a client or saw them socially. Then some years ago I realised that the opposite was true. I discovered that all the work I had done that was meaningful and significant came out of an affectionate relationship with a client. And I am not talking about professionalism; I am talking about affection.
PUBLISHED: Nov. 22, 2001
LENGTH: 11 minutes (2866 words)

Something's Wrong But You'll Never Know What It Is

Dunning and Kruger argued in their paper, "When people are incompetent in the strategies they adopt to achieve success and satisfaction, they suffer a dual burden: Not only do they reach erroneous conclusions and make unfortunate choices, but their incompetence robs them of the ability to realize it. Instead, like Mr. Wheeler, they are left with the erroneous impression they are doing just fine." It became known as the Dunning-Kruger Effect — our incompetence masks our ability to recognize our incompetence. But just how prevalent is this effect?
PUBLISHED: June 20, 2010
LENGTH: 13 minutes (3434 words)

The Information Sage

Writing Worth Reading

The Future of Women Leaders in the Middle East

When Sheikha Lubna Al Qassimi stepped into a role as head of IT strategy for transport services company Dubai Ports World, she was an anomaly in many ways. She was an engineer working on a complex,…
LENGTH: 2 minutes (648 words)

Nearly 100 Fantastic Pieces of Journalism

These must reads are my personal picks for the best nonfiction of 2010 Awards season in journalism is almost over: David Brooks has long since handed out the Sidneys, the…
PUBLISHED: May 4, 2011
LENGTH: 14 minutes (3716 words)

The New Geopolitics of Food

Welcome to the new food economics of 2011: Prices are climbing, but the impact is not at all being felt equally. For Americans, who spend less than one-tenth of their income in the supermarket, the soaring food prices we've seen so far this year are an annoyance, not a calamity. But for the planet's poorest 2 billion people, who spend 50 to 70 percent of their income on food, these soaring prices may mean going from two meals a day to one. Those who are barely hanging on to the lower rungs of the global economic ladder risk losing their grip entirely. This can contribute -- and it has -- to revolutions and upheaval.
PUBLISHED: April 26, 2011
LENGTH: 16 minutes (4048 words)

Bad Education

Since 1978, the price of tuition at US colleges has increased over 900 percent, 650 points above inflation. To put that in number in perspective, housing prices, the bubble that nearly burst the US economy, then the global one, increased only fifty points above the Consumer Price Index during those years. But while college applicants’ faith in the value of higher education has only increased, employers’ has declined.
SOURCE:n+1
PUBLISHED: April 25, 2011
LENGTH: 11 minutes (2969 words)

“Mollie” for Memorial Day

Obviously, there was a good story in Mollie, but he was not available for an interview. A. J. Liebling wrote, in the June 2, 1945, issue of The New Yorker (it would have been on the newsstands on…
PUBLISHED: May 27, 2011
LENGTH: 2 minutes (641 words)
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